Grand Swiss Sukhumvit 11 by Compass Hospitality4.0 out of 5.0
Grand Swiss Sukhumvit 11 by Compass Hospitality4.0 out of 5.0
Recent guest reviews
Booked Grand Swiss Hotel via website because of the good rating.....:( Had communication with the Hotel staff prior my arrival to arrange some goods to be sent to the hotel and to advise earlier arrival. Normal check in time is 2:00pm. Goods arrived and confirmed, earlier check in confirmed. At arrival, the check in was good, but then the room was not ready. After waiting for 2 hr. I was given a room on a smoking floor and the guest before me smoked in the room too. Downstairs to reception, and was promised a new room - not ready yet - please wait for another 6 hr!!. Early VIP Check in?? terrible. The rooms are very small, old and tired. Nothing like their website or other photos of advertising. Bitterly disappointed. The Lounge access (extra charge) is not worth it. Pool area and gym are very small and again nothing what the photos suggests. Breakfast offers very poorly choices. Overall, the only good experience was my communication with the hotel prior arrival. The rest was poor and i would not stay at this hotel again.
My family stayed three nights and were very impressed by the room size and cleanliness. We slept really well, thanks to the mattress, which was neither too hard nor too soft. The hotel also scores on location -- it's near Nana BTS Station and within walking distance of Terminal 21. The breakfast spread was great with stations for egg and noodles soup.
We stayed at the Hotel for 4 nights and it was real great value for money. The breakfast was really nice with the Thai authentic dishes and they vary them every morning. Love the croissants. The hotel staff was polite, very helpful and nice. Just few minutes walking from the Nana BTS which made it very easy. Definitely a great place to stay.
I had a pleasant stay in this hotel. It is very close to Nana BTS station and you can reach many places by foot. Large room, comfortable bed, very good breakfast and small but relaxing swimming pool with bar. Very convenient rate !
My second stay at the Grand Swiss and it wont be my last. The Hotel is in a great location with nice clean rooms and excellent service an Breakfast was very good. I do a fair bit of research to find the best deal and I can recommend dealing straight with the hotel. I had to make a few adjustments through emails and requests were always answered and rectified promptly. I thoroughly recommend staying at the Grand Swiss
We stayed for 5 nights,very comfortable room and they gave us room upgrade. Excellent breakfast,very good view from room and pool,the only disadvantage was that the tour office wasn't organized. Recommended
Grand swiss sukhumvit 11 has a very good location in bangkok, just a few steps besides BTS NANA station. But you needa walk through a busy traffic road or a narrow lane to reach there. staffs are nice and you can check in at 18/F if you are booking a executive room - this much better to do this in lobby. just beware that there are several stairways from lobby to take the lift. If you are bringing a large luggage with you, maybe you better to ask the staffs for help. i stayed 5 nights at executive room this time and the feeling is quite good as it is in high floor (17/F). But the view is a bit disappointed cos we are facing the building just opposite to the hotel... the distance maybe too close. the room has all basic accessories that you need, the room is spacious, the bed is comfortable... looks everything is ok. But just beware the water leakage from shower place to the toilet... the door of the shower place seems like can't block the water if you accidentally facing the shower to the door - then there is a river outside... and one weird thing is there is a glass window between bedroom and bathroom, there is a curtain can block the glass window BUT... the curtain is control from outside... thus you better have a good communications with your room mates if your relationship is not close enough... the interior decor is a bit worn out but not too serious to affect your mood in bangkok. breakfast is ok, many different styles of food that all you can eat from 630 to 1000. swimming pool.... hmmm.... it's enough to take a soak but not swim. the size is a bit small and the most important thing is... people can smoke around pool side. would like to recommend to stay in executive room or high floor.
I have stayed here earlier too but this time it was much worse. They have some rooms on the 7th floor which are pretty hot, so confirm with them where they put you before cheking in. The staff here is not very polite and hardly care for your problems. You do have other options in this area and I hope you can try them to have a comfortable stay.
As a member I was not at all impressed with the executive room that I was given, it was on the small side with a tiny shower box, there was no fruit or welcoming drink, as advertised! the maid service for the room was fine. The times that the hotel gave on it's web page to get to various places, eg Nana sky train & Villa market, would have tested an Olympic sprinter. Not a great deal of Western type food in the restaurant, but it was clean & pleasant. Computer access had to be opened by one of the staff each time, but the person on the door that ordered taxis for us was very good. Why, oh! why was the hotel built with several steps going up to the lift? and a lot more to reach the sky lounge, not very good for an elderly person like me. To sum up, I would not stay at this hotel again unless improvements were made & I cannot recommend it to my friends, for the cost, it is not worth it.
Grand swiss is located off the Sukhumvit Road which is eternally busy. The BTS skytrain station is about 200m away and all convenience stores are at a stone's throw away. Coming to the Hotel, it is no-nonsense hotel with a moderate pool and a small restaurant. A bit cramped up for space if you really like open spaces. We had a Grand Premier room which was good in size. Breakfast is ok. If you are looking for convenience at a good rate, then go for it.
- Walking distance to Terminal 21 Shopping Mall and Soi Cowboy
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Sukhumvit within a short walk of Terminal 21 Shopping Mall, Grand Swiss Sukhumvit 11 by Compass Hospitality is within a mile (2 km) of other popular sights such as Central Embassy. This 144-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
Guests can expect to find free WiFi and 40-inch an LED TV with cable channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.
At Grand Swiss Sukhumvit 11 by Compass Hospitality, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for THB 1200 per vehicle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, a computer station, and free newspapers.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 982 reviews