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The Fox Hotel and Suites

3.5 out of 5.0

Recent guest reviews

Was upgraded from 2 bed to king suite staff was awesome.

I booked here for two nights and was attracted by the hotel’s foreground and hot tub, but the room was not such good because the heater near my sofa bed was too noisy and I could not sleep well, the furnitures looked old. In addition, there is no portable shower, so it was inconvenient for ladies. The water pressure of the shower was SUPER low. I don't know why it was installed in an ultra-high position. The water pressure was so low that I could barely clean my hair every day. The staff was not as polite as I expected, I asked the VIP coupon provided by the orbitz but the staff said they could not check until I showed them my email confirmation but they still need to check again multiple times ! I booked for two nights but they only gave me one coupon without any reason. They even did not say any thanks or goodbye after I checked-out.

Had a nice 4 night stay at Fox Hotel and Suites. Room was clean, spacious. The walls are a bit thin. Not noisy outside, but if your neighbor is noisy, you'll hear. TV was good, and beds were comfortable. Shower was hot. What's really nice for skiers is if you rent from Ski Big 3 the skies can be delivered to the lobby. you can also drop them off for return in the lobby. Continental breakfast is actually very good. Waffles, hardboiled eggs, fruit, muffins, bread, toast. About everything except hot eggs and bacon. Staff was also friendly.

Great! Wish the room had air conditioning. Breakfast was super! Close to downtown and to Banff national park.

Hotel was nice. A little removed from the hustle of the town area. Has a Chilis restaurant in the lobby. Our room had a loft that was unexpected based on an "upgrade". Continental breakfast was included but very lean. Bus passes given for transport in Banff Is convenient. Pricey but an ok stay

Nice looking hotel with about 10 minute walk to downtown. They provide a free pass for the ROAM bus, and the buss stop is right in front of the hotel. The bus only goes every 60 minutes though. They include continental breakfast (only have cereal, yogurt, fresh fruit, pastry, boiled eggs, and waffles)at the Chilli's restaurant. They have a small hot pool with dry sauna. The pool has an opening in the ceiling which would be super cool when it's snowing. They have changing room, but you have to bring 25 cents to lock in your belongings (this is the most awkward thing about the hotel). You may want to bring a few because every time you want to lock the locker, you have to put in 25 cents. Also, some lockers don't work. The easiest thing to do is just leave all your things in your room, and just walk in your slippers and swimsuit to the pool. They also have a fair amount of underground parking, but there isn't enough for every room in the hotel (it's on first come first serve basis, so you may end up parking on the street outside. All parking in Banff is free). Some of the rooms are pretty small, so we had to do some rearrangements to fit in. Overall, it's a nice hotel, and i would recomend it.

Nice and clean newer facility but really an outside entrance style motel. Gives appearance as a hotel but rooms are accessed from outside after leaving the lobby. not really a problem except in winter when was actually well below freezing and snowing. Rooms were well appointed but quite small and tight by today's standards. But still excellent value for our 1day stay as we had a very low last minute rate. Would not be happy just on room size to have spent the listed normal price. So 4 out of 5 for value.

Nice views, clean rooms, updated nicely. The "free" breakfast is a continental breakfast, so if you plan on hiking, you will need more food ! The hot springs tub is nice for after hiking, and the hotel is close to any shopping or restaurants in Banff.

Suite size was very nice, included a kitchenette, two TV's small balcony. Furniture was very dated and worn. Expected more for the price

Hotel rooms were very small for the price. Included breakfast buffet was OK, but did not have eggs other than hard boiled. Hotel was a long walk to downtown Banff, but on the main drag. Outdoor dining facilities were not open despite relatively good weather. Parking was indoors. Staff was friendly.

The Rooms that are split level have narrow stairways that are hard to climb! but overall a great lodge to stay at!!

My family of three stayed in a two-floor loft unit in The Fox for four nights. Everything worked well for us. It was quiet during our entire stay. They added a crib for my 2.5-year old son, who slept peacefully inside. He loved to roam around and climb up and down the stairs. Highly recommended.

For a two-bedroom suite (and the price) the place was crammed with worn out furniture. Noisy A/C and early morning street noise from open window. Horrible sofa bed!

After a long drive, the staff made for a welcome greeting and easy check-in.

The room was small but sufficient. The location was great - boarded the bus right outside the hotel to downtown banff.

Hotel is very nice with complimentary internet and breakfast… The pool is exotic. Kids loved it

This was a good place to stay in that the room was nice and clean, the Chili's on site was convenient and it was not far to downtown (closer to a fifteen minute walk than five though). Our only complaint was that there is no air conditioning in the regular rooms and only a small window! It was very warm in the room at night and they only provide a fan, but not one that helps draw air from the window. This was a big disappointment, but the only disappointment.

The location was great and the hotel was very nice. The staff went above and beyond to help my sister and I book a rafting trip from the front desk. Continental breakfast at Chilis was above average, and the hot tub area wans amazing. My only complaint is that our room was very small. It was very clean and nice, so overall, It was a great stay.

Perfect for what we were looking for. Close to town and great pool.

Amenity is so good. We were able to use soup of Rocky Mountain in stay hear. We were comfortable to sleep as like stiff bed that we expected. Breakfast was also good quality as complimentary. We was spending time for vacation.

461 Banff Ave Banff AB

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cave and Basin National Historic Site is within 2 miles (3 km) of The Fox Hotel and Suites while other popular attractions such as Upper Hot Springs are within 3 miles (5 km). This 116-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. In a national park, it's also near Banff Gondola and Mount Norquay Ski Resort.


Dining

Start your day off right with a free continental breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 116 rooms have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards are also included.


Property features

Guests staying at The Fox Hotel and Suites enjoy a fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a meeting room, a business center, and a computer station.

Guest reviews for The Fox Hotel and Suites

Everyone (14) Couples (16) Business (1) Family (4) Other (1)
5
Everyone

Was upgraded from 2 bed to king suite staff was awesome.

By on Apr 12, 2018

3

beautiful outlook but the washroom was bad

Everyone

I booked here for two nights and was attracted by the hotel’s foreground and hot tub, but the room was not such good because the heater near my sofa bed was too noisy and I could not sleep well, the furnitures looked old. In addition, there is no portable shower, so it was inconvenient for ladies. The water pressure of the shower was SUPER low. I don't know why it was installed in an ultra-high position. The water pressure was so low that I could barely clean my hair every day. The staff was not as polite as I expected, I asked the VIP coupon provided by the orbitz but the staff said they could not check until I showed them my email confirmation but they still need to check again multiple times ! I booked for two nights but they only gave me one coupon without any reason. They even did not say any thanks or goodbye after I checked-out.

By , from Canada on Apr 3, 2018

5

convenient, clean, value

Everyone

Had a nice 4 night stay at Fox Hotel and Suites. Room was clean, spacious. The walls are a bit thin. Not noisy outside, but if your neighbor is noisy, you'll hear. TV was good, and beds were comfortable. Shower was hot. What's really nice for skiers is if you rent from Ski Big 3 the skies can be delivered to the lobby. you can also drop them off for return in the lobby. Continental breakfast is actually very good. Waffles, hardboiled eggs, fruit, muffins, bread, toast. About everything except hot eggs and bacon. Staff was also friendly.

By , from Ladera Ranch, CA, US on Mar 2, 2018

5
Everyone

Great! Wish the room had air conditioning. Breakfast was super! Close to downtown and to Banff national park.

By on Aug 23, 2017

4

canada 150 in banff

Everyone

Hotel was nice. A little removed from the hustle of the town area. Has a Chilis restaurant in the lobby. Our room had a loft that was unexpected based on an "upgrade". Continental breakfast was included but very lean. Bus passes given for transport in Banff Is convenient. Pricey but an ok stay

By , from phoenix on Jul 29, 2017

5

very nice looking hotel, close to banff downtown.

Everyone

Nice looking hotel with about 10 minute walk to downtown. They provide a free pass for the ROAM bus, and the buss stop is right in front of the hotel. The bus only goes every 60 minutes though. They include continental breakfast (only have cereal, yogurt, fresh fruit, pastry, boiled eggs, and waffles)at the Chilli's restaurant. They have a small hot pool with dry sauna. The pool has an opening in the ceiling which would be super cool when it's snowing. They have changing room, but you have to bring 25 cents to lock in your belongings (this is the most awkward thing about the hotel). You may want to bring a few because every time you want to lock the locker, you have to put in 25 cents. Also, some lockers don't work. The easiest thing to do is just leave all your things in your room, and just walk in your slippers and swimsuit to the pool. They also have a fair amount of underground parking, but there isn't enough for every room in the hotel (it's on first come first serve basis, so you may end up parking on the street outside. All parking in Banff is free). Some of the rooms are pretty small, so we had to do some rearrangements to fit in. Overall, it's a nice hotel, and i would recomend it.

By on Jun 2, 2017

4

nice and clean newer hotel but

Everyone

Nice and clean newer facility but really an outside entrance style motel. Gives appearance as a hotel but rooms are accessed from outside after leaving the lobby. not really a problem except in winter when was actually well below freezing and snowing. Rooms were well appointed but quite small and tight by today's standards. But still excellent value for our 1day stay as we had a very low last minute rate. Would not be happy just on room size to have spent the listed normal price. So 4 out of 5 for value.

By , from east coast usa on Dec 25, 2016

4

i liked fox !

Everyone

Nice views, clean rooms, updated nicely. The "free" breakfast is a continental breakfast, so if you plan on hiking, you will need more food ! The hot springs tub is nice for after hiking, and the hotel is close to any shopping or restaurants in Banff.

By , from Nashville on Sep 6, 2016

3

convenient location,

Everyone

Suite size was very nice, included a kitchenette, two TV's small balcony. Furniture was very dated and worn. Expected more for the price

By , from South Carolina on Jul 29, 2016

4

hotel in banff

Everyone

Hotel rooms were very small for the price. Included breakfast buffet was OK, but did not have eggs other than hard boiled. Hotel was a long walk to downtown Banff, but on the main drag. Outdoor dining facilities were not open despite relatively good weather. Parking was indoors. Staff was friendly.

By , from Jacksonville, Fl on Jul 23, 2016