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Lake Louise Inn

3.0 out of 5.0

Recent guest reviews

Great place to stay in Lake Louise. Offers shuttle service to slopes.

While it's not a spectacular room experience, the staff were very friendly, they have amenities on-site including pool, hot tubs, exercise room and multiple restaurants. Some buildings do not have elevators to the rooms and some (if not all) buildings are outdoor access (motel instead of hotel style). The room was clean and I didn't have any issues during my stay. Easy shuttle access to Lake Louise Ski.

Our group enjoyed our stay and we were fortunate to see the northern lights on the 1st night.

This was our stay in between 2 other facilities that we used on our vacation. This place was far below the other 2 places. It started out with not very friendly check-in experience. Then to find a room that did not live up to the price we had to pay. It definitely needs an update. I will say that the food was better in the Italian restaurant than what we got in the downstairs pub and grill.would definitely try a different place next time

This hotel is very very dirty and too old. Dirty carpet, very small room and bathroom. No elevator. My room was on 2nd floor but I had to climb up to three floors for 2nd floor. Bad design. Floor and wall tiles were cracked and stained.

Pretty good stay. The staff was friendly and helpful.

Really liked the restaurants and food. Location was excellent. Nice, helpful staff.

The motel charges very high daily rate $250 because of high demand during summer vacation months. The room is very small and carpet is greasy. However, they still charge $9 resort fee for providing WiFi and parking. Is WiFi and parking supposed to be free now days?

Hotel staffs are very helpful! The room is very small and no air conditioning.

Nice location in Lake Louise area. At Check In there were 3 workers but not one of them addressed me as I was standing there. Finally one person asked and she was good. Upon checking into the room, there was no toilet paper or hand soap and only two sets of towels for the four of us. Room was very hot and stale with no air circulation even when door and window left open.

This hotel is slightly below average - small rooms, no elevators, and an impersonal approach to guests. At least that is the case in "Block 4". Also, be wary that there is an annoying "resort charge" added to every night's stay, and, in our case, Orbitz charged our card a higher rate than was initially quoted on the confirmation screen.

Convenient venue if you want to ski at Lake Louise. Friendly staff. Rooms are tired and small. Food is so-so. Pub didn't serve Chardonnay by the glass. If you want a moderate venue that is convenient this place is for you. If your style is more upscale Fairmont or Post is the best option in this town.

Good location on Lake Louise. It was comfortable, and matched what we booked for the family of 5 with kitchen.

We had three nights at Lake Louise Inn, but had to change room due to availability. The staff chose two rooms as close as possible for us and moved our stuff after the two night stay. The dinner in the hotel was the best deal in the area! But the breakfast was not pleasing.

It's right across street from Lake Louise Village. Very good price for the convenient location and nice room. We got a suite with 2 bed rooms. The suite has a full kitchen with all utensil, a living room, and 2 bath rooms. Very good setting for family or group traveling. The price for a suite is much cheaper than getting 2 individual rooms.

The hotel is older. Needs some updating. Would be ok but our mattresses were bad. Beautiful surroundings. Close to everything. Quiet at night.

This facility has lowest accomodation and comfort during my trip but way high price rates. Anyone plan to stay Lake Louise, I would recommend to stay fairemont banff one more night considering Lake Louise area.

Perfect location to explore all of the beauty of the area--at less than half the price of the high end places at the lake. Great room. Great restaurants. Staff was really helpful--even when we needed to make changes.

Motel had an excellent Buffet Breakfast for $19 Canadian, Italian restaurant in lodge had pretty good food, but no view of the beautiful rookies. , In door Hot tub and pool were in full view of guests walking thru the lounge. Dubet on beds was heavy for warmer weather in the summer.,,removing the Dubet sheets revealed a very scratchy filler. The location of the lodge is perfect for traveling to the Lake Louise tourist sites. Service personnel were very friendly. Room was not ready when we checked in at 4pm.

The hotel staff was friendly, the hotel was neat and clean, but our interior room with a window (sealed) view of the pool was the hottest room I have ever stayed in. No air conditioning. They had fans in the room, but it did not help.

210 Village Road Lake Louise AB

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Lake Louise Inn places you within a few miles (5 km) of Lake Louise Mountain Resort and Lake Louise Gondola. This 247-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in a national park and also close to Herbert Lake.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 247 rooms provide coffee makers and free local calls. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Lake Louise Inn enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free ski shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this ski hotel include 3 meeting rooms, a conference center, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Condo, 1 Bedroom

Queen 1 | Sleeps 5

Studio 1 Queen

Queen 1 | Sleeps 3

Guest reviews for Lake Louise Inn

Everyone (24) Couples (8) Business (1) Family (7) Friends (2) Other (2)
5
Everyone

Great place to stay in Lake Louise. Offers shuttle service to slopes.

By on Feb 6, 2018

Review comment responded on Feb 6, 2018

Dear Valued Guest, Thanks for the great review on your recent visit. We appreciate the positive recommendation and we hope you'll stay with us again next time you're in the Lake Louise area.

4

great option in lake louise

Everyone

While it's not a spectacular room experience, the staff were very friendly, they have amenities on-site including pool, hot tubs, exercise room and multiple restaurants. Some buildings do not have elevators to the rooms and some (if not all) buildings are outdoor access (motel instead of hotel style). The room was clean and I didn't have any issues during my stay. Easy shuttle access to Lake Louise Ski.

By , from Chicago, IL on Jan 29, 2018

Review comment responded on Jan 30, 2018

Dear Brent, Thanks for the great feedback on your recent experience at our hotel. We're happy you made good use of our on-site facilities as well as our restaurants to help enhance your time here. We truly appreciate the feedback and we hope you'll choose us again next time you're visiting Lake Louise for a ski trip!

4

great location to stay and pleasant atmosphere.

Everyone

Our group enjoyed our stay and we were fortunate to see the northern lights on the 1st night.

By , from Guam on Sep 29, 2017

Review comment responded on Oct 2, 2017

Dear Emmanuel, Thanks for the feedback on our property. We're happy you had a great stay during your time here and thrilled that you were one of the lucky ones to see the Northern Lights in such a beautiful setting. We hope you'll stay with us again during your next visit to the Canadian Rockies!

2
Everyone

This was our stay in between 2 other facilities that we used on our vacation. This place was far below the other 2 places. It started out with not very friendly check-in experience. Then to find a room that did not live up to the price we had to pay. It definitely needs an update. I will say that the food was better in the Italian restaurant than what we got in the downstairs pub and grill.would definitely try a different place next time

By on Sep 13, 2017

Review comment responded on Sep 15, 2017

Dear Valued Guest, Thanks for taking the time to provide some feedback on your time here. I do apologize for the issues you experienced in regards to the check-in and the room. We will certainly look into what went wrong and do our best to improve on this moving forward. Just so you are aware we have made a plan to update the majority of our rooms early next year. Anyways, thanks for your review. We hope you'll give us another chance to prove what an enjoyable stay we can provide while visiting Lake Louise.

1

dirty hotel.

Everyone

This hotel is very very dirty and too old. Dirty carpet, very small room and bathroom. No elevator. My room was on 2nd floor but I had to climb up to three floors for 2nd floor. Bad design. Floor and wall tiles were cracked and stained.

By , from Virginia on Sep 12, 2017

Review comment responded on Sep 14, 2017

Dear Dae, Very sorry to read the feedback you've provided and that your stay with us was not up to standard. I apologize for the issues you experienced in the room. We will certainly be looking into the points you've mentioned to do our best to correct these for those staying with us in the future. Thanks for taking the time to help us improve our hotel as a whole.

4

pretty good stay.

Everyone

Pretty good stay. The staff was friendly and helpful.

By , from Edmonton on Sep 8, 2017

Review comment responded on Sep 13, 2017

Dear Ryan, Thanks for the positive review on your stay with us. We're happy you were able to enjoy the central location to local attractions and that our staff was able to assist in enhancing your time here. We hope to welcome you back for another stay in the near future.

4

nice but dated resort area hotel.

Everyone

Really liked the restaurants and food. Location was excellent. Nice, helpful staff.

By on Sep 5, 2017

Review comment responded on Sep 7, 2017

Dear Valued Guest, Thanks for the positive feedback on your time here. We're happy you were able to enjoy your stay with us and take advantage of all the great outdoor activities available nearby. We have made updating our rooms a priority moving forward with a large overhaul being scheduled for early next year. Thanks for taking the time to provide a review on our hotel and facilities. We hope to welcome you back soon.

3

very small room, old motel

Everyone

The motel charges very high daily rate $250 because of high demand during summer vacation months. The room is very small and carpet is greasy. However, they still charge $9 resort fee for providing WiFi and parking. Is WiFi and parking supposed to be free now days?

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Valued Guest, Thanks for providing feedback on your stay with us. I do apologize that the room was not up to your standard. If we had known you were unhappy with your accommodation we certainly would've tried to find a suitable alternative for you. Our resort fee does cover a variety of things such as the parking and wi-fi mentioned, however it also contributes to a variety of services that other properties in the area charge separately for such as complimentary bike rentals, our weekly gazebo bonfire, and a few other seasonal perks. Hope this information helps. We appreciate you taking the time to provide a review.

4

nice location

Everyone

Hotel staffs are very helpful! The room is very small and no air conditioning.

By on Jul 8, 2017

Review comment responded on Jul 10, 2017

Dear Valued Guest, Thanks for the review on our hotel. I'm very happy to read that our staff was able to positively influence your experience here. As we do operate in a National Park, we do try to limit our carbon footprint and that is why we do not feature air conditioning in the hotel. We're lucky enough to be high enough in the Mountains where in the summer the nights are very cool and the days lack humidity to help with this. Thanks again for your feedback.

3

nice location

Everyone

Nice location in Lake Louise area. At Check In there were 3 workers but not one of them addressed me as I was standing there. Finally one person asked and she was good. Upon checking into the room, there was no toilet paper or hand soap and only two sets of towels for the four of us. Room was very hot and stale with no air circulation even when door and window left open.

By , from San Francisco, CA on Jun 29, 2017

Review comment responded on Jul 4, 2017

Dear Explorer, Thanks for taking the time to provide an insightful review on your stay with us. Unfortunately, due to the age of our hotel and the restrictions of operating in a National Park, none of our rooms at the hotel have air conditioning. However, we do provide fans for all of our rooms and do our best to assign the placement of the rooms to each guest's preference. We're happy you enjoyed your time here in Lake Louise. Hope you'll visit us again soon in the near future.