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King Edward Hotel

2.0 out of 5.0

Recent guest reviews

I stayed here one night and wanted a place that was in central Banff so I could ditch the car and walk around. This hotel could not have a more central location. It is the exact middle of Banff and perfect location to explore Banff. My room was small and basic overall, but I found this hotel to be perfect. For me it is all about cleanliness and location and this hotel was excellent for both. Free overnight parking is located in the public parking garage behind the hotel (and need to walk about a block to the entrance of the hotel). My room faced Banff Avenue and had no issues with noise at night. Staff at the front desk were friendly and efficient. If you are looking for a basic and budget-friendly hotel in a great location this is it.

This is our favourite hotel in Banff. We always stay here because it has a great location opposite 2 of the best bars in Banff; Wild Bills and Touque. It's right on the main street and the rooms are clean and comfortable. It's a great price and we always enjoy staying here. If you are after 5 star luxury then this probably isn't the hotel for you however if you want somewhere comfortable, clean and central then I highly recommend.

Scenic view of the town when outside, short stroll to the river/park/gardens/bike path museum one way, and equally short stroll to a decent supermarket the other way, Restaurants and shoppes along the way both directions. The rooms were clean, comfortable, and quiet, free ice water, and elevators was efficient and fast. Staff was polite and helpful.

This hotel does a good job at not setting you up for disappointment - they ensure you know it is a 2 star hotel with limited services. They do not have parking, but it is nearby. The best thing about this hotel is the location. It was incredibly convenient. I found a room for $76 online and it was absolutely worth that price. The room has everything you need, basic but convenient. They do not take Amex.

Pros: Location is perfect Parking is cheap Price is cheap Clean bathroom, good shower Little fridge for small items Staff were very friendly with us Cons: Parking is behind hotel Beds are very old Nighttime noise from bars is loud - and can go on until 4am Room too hot to not have window open (then noise...) No closet in our room and 3 tiny drawers - lived out of case for 6 days! Elevator works randomly and there's no choice to take the stairs. It's a glass front so very hot - we hated getting in there. We booked this hotel - cheap $99 - so we could spend money on activities, which we did 1-2 per day. So, was worth it overall.

My boyfriend and I stay in Banff and few times a year and decided we would try the king edward as it is in the centre of town. Bad choice, we won't be staying again. The elevator was scary and barely worked. The room seemed okay when we walked in, it was small but was fairly clean. That evening we were starting to relax at about 10:30 at night and our light began to turn on and off without reason. We looked around for the switch and eventually found that it and the fan were controlled by a remote. Our only assumption is that the people in the room next to Our, who you could hear, were playing with their remote and it was affecting our light. This went on for a while with us having to continually turn off our light when it would turn on. Later in the night during a shower the smoke detector, which was already hanging suspiciously from the ceiling, randomly went off and wouldn't stop until detached. When we tried to reattach it in the morning the same thing happened. When we spoke to reception about these issues they were sympathetic but have no explaination. These issues which continued into our second night, on top of the small, mediocre room did not make us want to stay again, even if the location was fantastic and the price was comparable to other hotels in town.

Quick Review: Although the room was a clean, the heat along with the bedding, was unbearable and really ruined the entire stay. It is conveniently located and has underground parking but other than that I would not recommend it and you should save your money. On Thursday March 16th my boyfriend and I booked a night in at the King Edward Hotel in Banff and it was a subpar experience to say the least. We got into an accident earlier that day and our car had to be in the repair shop the next day hence why we made the hotel booking the day of. While on the phone I spoke with a gentleman and he informed me that there was a king sized room available for $85.00, I relayed the information to my boyfriend and he said to book it. Within those 10 seconds of relaying that information, the gentleman on the other end said “Oh sorry. Looks like someone booked it. Yeah sorry about that.” I was pretty upset by that considering he had just told me there was a booking available (I am not sure why he did not click on that booking to hold it in place so someone else would not take it). I had to prompt him to be more helpful and asked “well okay what are my next options?” to which he said there was a four person room available for $165.00. This was obviously a huge price difference from the other option and he said the best he could do was give me the room for $ 119.00. My boyfriend and I were desperate and just agreed to the price. Upon arrival we were greeted by a bored looking girl who did not seem to enjoy her job and while I do not blame her for being bored she could have perked up a bit when she was greeted by customers. I asked her if there were any rooms available at a lower price since I ended up finding the same room at the hotel for the price we were originally looking at to which she said in a disinterested manner “Oh no. we don’t. Sorry.” I asked her if she was sure and showed her the site I was on (booking.com) and said “well this site is telling me otherwise so if you could check that would be great.” Instead she said “well you can go ahead and book that but I doubt it will go through because we don’t have any rooms.” Obviously that answer was not good enough so she said “but I guess I will look and see.” She found the room I was looking for and said “Oh yeah sorry. My colleague should have taken that booking off the site but he didn’t. So yeah the only room we have is the 4 person one.” Obviously we had to agree since we had no other choice but it was the worst choice we made for the following reasons (including the dismal customer service). - You pay before you check-in. Not a big deal but I am not sure if this is the norm for all Banff hotels (this was my first time staying overnight) but many of the world wide hotels I have stayed in lets you pay after you check out - The underground parkade is a block from the hotel and to re-enter the parkade to grab your car you must actually enter from the actual gate that lifts up and down to let the car enter (using your key fob). Mind you this is not something the front desk tells you – you have to figure this out for yourself while carrying all your belongings - Although bored front desk girl told us to hold our key to the black box and press 3 on the elevator, your elevator won’t take you to the 3rd floor. You will remain unmoving. What you must do is hold the key card, press 2, and then climb a flight of steps to the 3rd floor. To catch the elevator going down you must do the same thing as it will be faster than waiting 10 minutes for the elevator to sometimes come or not come on the 3rd floor. This was more annoying than anything since you would think the front desk was capable of knowing how their elevator works - A four person room does not imply the room will be bigger. You will get a “king size” bed (take this with a grain of salt) and an old brown pull out sofa. Mind you bored front desk girl (BFDG) said this was one of the “nicest rooms” and while I wasn’t expecting Fairmont standards, I still had some standards - The wifi network corresponds to your floor number. You learn this by trial and error after typing in their 16 digit code 6 times only to realize it should be “King Edwards 3”. Their wifi card does not tell you this. Their wifi is not high speed. It is more like “connect whenever it feels like it speed.” Again this was more annoying and frustrating than anything. - The sheets are really scratchy. I am not expecting 600 count Egyptian cotton but it would have been nice to turn in your bed without scratching your elbows. On top of that the pillows are really really lumpy and hard. - The main overhead light with the fan does not work. BFDG did not want to make the trek upstairs to help us since she was too busy googling ways to kill time at work. We just had to make do with the 2 side stand lights but having the fan working would have been ideal. - Now for the real icing on top. THE ROOM IS BOILING HOT. THE THERMOSTAT DOES NOT WORK IT JUST MAKES A WEIRD HISSING SOUND. It was so hot in the room that the little bottle of coconut oil I had melted overnight. Now you could open the window, but then you would hear a barrage of hollers and yells and laughs from drunk tourists until 1 am at night. Once those noises died down you were lulled to sleep by the clashing of drums and guitars (what I must assume is this bars version of live music) coming from down the street. Eventually you will be so exhausted that the mixture of drunk tourists, live music and ‘My 600 LB Life’ will lull you to a restless and pretty crappy sleep. $143.00 later (including the $5.00 underground parking fee) and we were better off adding a $100 extra and staying in a hotel room that had excellent service and a comfy room that was not boiling hot (which honestly was the worst part. I could have handled everything but the lack of proper ventilation leading to a terrible sleep really ruined my entire experience). If you can handle subpar experience, scratchy sheets, a boiling hot room and amenities that do not work all for an unreasonable price then the King Edwards Hotel is for you. Keep in mind I wasn’t expecting the Fairmont but I did have reasonable standards that this hotel could not meet. To be fair I will point out two PROS of staying here. 1. It is extremely extremely conveniently located in the core of Main Street Banff. And while Banff is not a big city to navigate, the proximity is very convenient 2. Underground parking. Our entire front windshield was smashed due to the accident hence why we needed a hotel with underground parking. $5.00 (a day) was a fair price to keep the car safe. 3. Access to TLC and HGTV – they managed to lull me to sleep along with the other noises.

I stayed here for a romantic weekend and was seriously disappointed for the price we paid. Outdated, bed was horribly uncomfortable, bathroom was just gross. Great location, but that's about all it offers.

Comfortable, clean and good value for money. Each room has a fridge and there is a communal microwave. However the walls aren't very which and you can expect lively Australians acting like fools throughout the night. That said the staff are great at dealing with these issues and just call the police and have them removed. Perfect for a couple of nights in Banff as close to downtown Banff and free ski buses are just over the road in the car park just a few minutes walk.

Stayed Feb 11/17 Saturday Night - Very shocked at the size of room, Bed was Queen Size probably more like Double and absolutely terrible, could feel the springs thru mattress, TV was size of my IPhone, and Bathroom very out dated, and dirty. Price of room was more like a $64.00 not $154.00. Website does not JUSTIFY.

137 Banff Ave Banff AB

Hotel highlights

  • Close to Cave and Basin National Historic Site
  • Free WiFi in rooms and public areas
  • Concierge services

Cave and Basin National Historic Site is within a mile (2 km) of King Edward Hotel, and other popular attractions like Upper Hot Springs are within a few miles (5 km). This 21-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services. Located centrally in Banff, it's also close to Banff Gondola and Mount Norquay Ski Resort.


Rooms

King Edward Hotel's 21 rooms provide coffee makers, free local calls, and ceiling fans. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

King Edward Hotel features free WiFi in public areas and an ATM. Onsite parking is offered for a fee. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Family Room

Twin 3 | Sleeps 5

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 181 reviews