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The Grand Renai

4.5 out of 5.0

Recent guest reviews

Hotel was recently renamed to Grand Renai. Hotel is still classy and in tip top condition since my last visit Hotel has excellent customer service as well. My room was at 14th floor with two double beds. Very comfortable hotel overall

The rooms are classy and huge. Everything was in a tip top condition. Hats off F&B,house keeping and specially to the FO manager Mr Vicky& his team for their great hospitality. Overall the Hotel facilities and the accomodation is really good.Thumb up for their good service.

A memorable 1st time trip to Kelantan at a 5star Hotel that well maintained. Went for a short stay at this hotel during School Holiday with family.The hotel's environment was simply superb with very friendly team. Overall service right from Front Desk, Poolside, F&B and also the Maintenance team was great. Breakfast spread is good with action counters. A special thanks to Mr Viknesh the FOM & his team for their excellent and efficient service. Definitely, will choose this hotel again for my upcoming visit to Kota Bharu. Value for money!

We had a reunion dinner at Grand Renai Hotel Restaurant during this Chinese New Year. The service was very good and especially the Chines New Year reunion dinner prepared by restaurant were very delicious. Definitely will come again for next year

The best way to celebrate CNY holiday is spend time with family.. For this year my parents, book a hotel at The Grand Renai. It was nice to able to spend so much time with my family this holiday. The first impression toward this hotel when i enter the hotel it look like luxury hotel like hotel at oversea.. It WOW me.. 😍😍.. On the first CNY my holiday at here it my luck to watching a lion dances, i really enjoy watching lion dance with my family.. On the first day cny i and family go to chinese restaurant for having dim sum.. It really good.. Having meal at dynasty restaurant it really good because of the delicious food and their restaurant look like a real chinese restaurant.

We had a short stay at this hotel and reunion dinner at level 6 Dynasty Restaurant during this CNY holiday. Hotel management's service was very good. There is the special menu for us CNY reunion dinner prepared by restaurant were very delicious. Price was value for money.

Celebrated my wife’s birthday here. Ordered ala carte food while my parents took up the buffet option. The buffet spread is better than the other grand hotel across town. Food and drinks choice is vast and tasted really good. My ala carte home made beef burger too wasnt disappointing. The patty and burger bun was delicious, served with fries. Price was value for money. Special mention to one of the chef with whom My dad and I had a great chat with, Chef Rajali Punong who was very friendly alongside Mohd Aizat, one of the interns there. Not forgetting other staffs/waiters serving us tonight (19/2/18) As a regular contributor to TripAdvisor I rarely give out 5 stars ratings, but I do give exceptions to exceptional service of people in special places during special occasions. Will definitely come back here again next time. So here you go Palm Terrace Grand Renai, 5 stars to you. Keep up the good work.

We stayed over here for 2 nights with our 4 months baby. This hotel has got a very clean environment. The rooms are classy and huge. Everything was in a tip top condition. All the staffs, F&b, bell boy. Front office and housekeeping did a very good job. Heads off specially to the FO manager Vickneshwaran & his team. They complied to all our needs accordingly as we had a baby with us. They made our visit to be one of the most memorable ones. All the amenities were well maintained. Don't miss to utilise the pool and Jacuzzi. Breakfast served was good. Definitely we will stay in this hotel again. Highly recommended to everyone.

We stayed for a couple of days here. Friendly front desk and housekeeping staff. Nice and spacious room. Our pillows were too soft but housekeeping staff changed them to a better one, so no big deal. Kids enjoyed the swimming pool. Wide variety of healthy food which they always change the menu everyday. Their chinese restaurant called Dynasty is impressive. When we were having our dinner there, I saw a group of people brought their own fish for the chef to cook. I dont think other hotel is capable of doing that. Keep up the good work!

The room is comfortable and the staff is so friendly. The Hotel facilities is good and the accomodation is really good. I will come back to stay and will recommendation to my friends. The easy way to access to city and alot intresting place to see at Kota Bharu. The food at hotel very nice and price is reasonable. The airport is nearby form the hotel. Shopping billion is next to the hotel and easy for my shopping and my children like the place very much. The staff at Front Office is very good and help me out during my stay.

Kota Sri Mutiara Jln Yahya Pet Kota Bharu Kelantan

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Fitness center
  • WiFi and wired Internet in rooms and public areas (fees apply)

The Grand Renai is located within a mile (2 km) of Sultan Mohammad IV Stadium and State Museum. This 4.5-star hotel has 298 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a fitness center. Also near this Bandar Kota Bharu hotel are Siti Khadijah Central Market and Hospital Universiti Sains Malaysia.


Dining

There are ample dining options with 3 onsite restaurants, including Dynasty, which specializes in Chinese cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All of The Grand Renai's 298 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and LCD TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free newspapers, free bottled water, and safes are also standard.


Property features

The Grand Renai features an outdoor pool, a children's pool, and a fitness center. Parking is MYR 10 per day (MYR 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle for MYR 220 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 379 reviews