Left property in a room and wasnt bought to my attention. But other than that wonderful staff, very clean and nice to be here.
The hotel is quite dated and needs updating. It is right next to the highway so a bit noisy. As well, the floor above creaked when walked on. Several times the entire hotel smelled like a restaurant.
Was very spacious friendly staff, Overall was a very nice stay we had seven people in our room and our accommodations were met.
Good location.
The room felt like being home. The bed, kitchen, bathroom etc was great
Shane & David are two of the best hotel staff members I've had the pleasure to meet. They are friendly & professional. A couple of the chairs need upgrading. There were no sheets/pillow for the sofa bed, and the basketball court was loud & active till 9PM. But excellent customer service at the front desk is the crown jewel of this place.
Kind of run down, the room was not great, lots of tears and such in the sofa.
The rooms are great for a great price. The breakfast was decent for it to be free.
Accessible business center. Diverse breakfast. Good location. Lots of amenities in the room. Only down side was a barking dog across the hall way every morning.
Was located near interstate and restaurants. Very good free breakfast. Wished they had an indoor pool. Other than that, everything was great!
It was undergoing some renovations... which were needed. Not the best hotel I’ve stayed at. Not the worst. Just ok.
Pleasant staff. Clean room. Complete kitchen. Well furnished. Comfy king bed. Bathtub could have been bigger but shower head was at a reasonable height. Was disappointed that the pool was closed :/ would prefer it be kept open until oct 1st. Room was advertised by multiple price finding services for much less than it ended up costing but it was still a good value for the money and very competitive. Dinner and breakfast while simple were tasty. Would stay again.
I called guest services about no hot water issue at 8:45am 8/28/2019, the front desk staff didn’t know how long will take. When I ask her what we are going to do if time for checking out but no hot water for the shower, she didn't transfer my concern to the supervisor :( We did not enjoy the stay ... we are waiting for the hot water for a shower. X_X
Unpleasant greeting from the front desk person but she went off duty at 3. The guy that followed her was pleasant.
Poor sound insulation. Air conditioning was very noisy inside the bedroom and disturbing sleep in the early morning around 6am from upper level.
Great space and perfect location. The staff was super nice and helpful.
Located 2.9 mi (4.6 km) from Blandair Regional Park, Sonesta ES Suites Columbia Baltimore is within a 10-minute drive of Centennial Park. This 118-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and LCD TVs with satellite channels. Kitchens, dining areas, and sitting areas are also standard. Weekly housekeeping is available.
Guests staying at Sonesta ES Suites Columbia Baltimore enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include an outdoor tennis court, a 24-hour business center, and a seasonal outdoor pool.
Left property in a room and wasnt bought to my attention. But other than that wonderful staff, very clean and nice to be here.
The hotel is quite dated and needs updating. It is right next to the highway so a bit noisy. As well, the floor above creaked when walked on. Several times the entire hotel smelled like a restaurant.
Dear James, Thank you for your most recent feedback regarding your stay with us and we take all matters seriously as these are great opportunities for us to improve services in all aspects. Thank you for choosing Sonesta ES Suites Columbia!
Was very spacious friendly staff, Overall was a very nice stay we had seven people in our room and our accommodations were met.
Thank you for taking the time to complete our survey. We value feedback from our recent guests and greatly appreciate your comments. We strive hard to be the friendliest hotel in Columbia and from your feedback it looks like we are doing just that!
Good location.
Thanks for your feedback, this is greatly appreciated!!
The room felt like being home. The bed, kitchen, bathroom etc was great
Thank you for staying at our hotel and we appreciate your feedback. We hope you find time to visit us again soon!!
Shane & David are two of the best hotel staff members I've had the pleasure to meet. They are friendly & professional. A couple of the chairs need upgrading. There were no sheets/pillow for the sofa bed, and the basketball court was loud & active till 9PM. But excellent customer service at the front desk is the crown jewel of this place.
Thank you very much for your feedback and we appreciate you greatly for staying at our hotel. Please come back and visit us!!
Kind of run down, the room was not great, lots of tears and such in the sofa.
Thanks for staying at our hotel and we appreciate your feedback very much.
Thanks for your feedback and we appreciate you staying with us.
The rooms are great for a great price. The breakfast was decent for it to be free.
Thanks for staying and we appreciate your feedback.
Accessible business center. Diverse breakfast. Good location. Lots of amenities in the room. Only down side was a barking dog across the hall way every morning.
Thanks for staying with us and we appreciate the feedback.
Dear Ayana, Thank you so much for your honest and most recent feedback regarding your stay with us here at Sonesta ES Suites Columbia!