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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

This hotel caters to bus loads of Chinese, no were to sit for breakfast and always out of everything. These people are also very rude! They have stopped putting out healthy breakfast choices like yogurt and fruit. Out of 6 mornings, only 2 were available for breakfast with no bus loads of orientals. Even then they have discontinued health food. This hotel is not worth it's rate!!

It was great. Really clean and really comfortable and the service was awesome and the staff was friendly and helpful

The hotel is conveniently located and it offers everything it promised. Hot Breakfast is good. Some of the staff is a little aggressive, but the gentleman at the front desk and Hispanic room service staff is very professional and attempt. Overall it was a good experience and I will stay there again.

Got snowed in during a snow storm ok stay some staff issues but overall ok.

decided to "upgrade" n pay an extra $20 over other low end competitors. big mistake. hotel is on strip of land between divided stretches of big highway. u walk into claustrophobic low ceiling lobby. the hall to my room had bad odor, uneven floor n carpet messed up. room was large w good size bathroom. but furniture was civil war era. looked out over peeling paint roof n busy highway 10 yards away n worse of strip malls...... bathroom fan was not working. called front desk, was told all fans disabled because they were going to be replaced. asked when, was told "who knows." during my five day stay they werent fixed. .....,. while in lobby another guest complained about all the dead bugs in the foyer light fixture. after the guest left, the employees made fun of him. obviously no one was going to remove the dead bug...... awoken at 3 am by very loud banging in hall. a hotel maintenance man was trying to take a lock off the door opposite mine. he said it wasnt working n he had to open it so room occupants could get in........ breakfast was ok w eggs n sausage r biscuits n sausage gravy each day. no yogurt. oj not working.

Stayed while I was relocating. Great location to anything.

Excellent! Everything as described. Diamond in the rough.

The hotel room was horrible. It reeked of smoke and had poor ventilation service. I had to sleep with the pillow and covers to avoid inhaling 3rd hand smoke that was everywhere. The electrical socket behind the coffee-maker was detached from the wall and I was afraid to plug up the coffee-maker to make coffee. I will not stay here again.

When I first arrived to the hotel I was placed in a room with no batteries in the remote and long grey hairs in the bath tub. I was told there was no manager on duty, and the manager did not have a set schedule. I was moved to the room next door where there were fixtures hanging from the wall. Overall I would not recommend this hotel.

there was a problem (not the hotels falt)with water and we had a full day and night without. the problem was that the hotel personel did not seem to care and finally they made arrangements at another hotel.

We came for a wedding to that area. Hotel was very nice and staff friendly. Breakfest was delicius. Rooms were neat and clean, beds and pillows very comfortable. i recommend this hotel to anybody. I would definetly stay there again

There is a lot of maintenance needed on the hotel(plumbing issues). Somewhat unkempt (older hotel with left over smoke residue) however the staff and location was very good.

it was great nice clean room. other then the fact that the fitness room all the machines in there are broke and the leg push machine broke on my leg.

Satisfactory. Room was large, beds ok. Pillows dinky. Ate at their TexMex restaurant which gave 15% discount and was a good value. Breakfast make your own waffles were great. Staff was friendly. Pool had horrible hours, closed at 8. Did seem to be some good eating close by, we decided to just walk over to their restaurant to save time.

I was expecting the hotel to be on the trashy side because I am from around the area and most hotels it are the 'by the hour' kind... BUT The room was quiet, beautiful and the staff was very friendly. I needed to get checked in quickly as the get away was a surprise for my better half and had to get the room set up. The lady at the front desk made sure to let me know when he arrived and also helped make the evening special by wishing him a happy birthday and having a key waiting for him. I am very paranoid about hotel rooms not being clean so I checked everything carefully. I was happy to find that everything was spotless except for a piece of hair in the tub (No matter what I would have cleaned the tub myself before using it so I wasnt too upset) There was a fridge and microwave in the room as well which was not included in the room discription but was a wonderful surprise! All in all our trip was amazing and I would recomend this hotel to everyone.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (2) Business (2) Couples (7) Family (2) Friends (2)
2

worst internet i've seen in a hotel

Everyone

This hotel caters to bus loads of Chinese, no were to sit for breakfast and always out of everything. These people are also very rude! They have stopped putting out healthy breakfast choices like yogurt and fruit. Out of 6 mornings, only 2 were available for breakfast with no bus loads of orientals. Even then they have discontinued health food. This hotel is not worth it's rate!!

By , from florida on Oct 23, 2016

5

awesome and amazing

Everyone

It was great. Really clean and really comfortable and the service was awesome and the staff was friendly and helpful

By , from virginia beach on Oct 12, 2016

3

work trip

GetawayWithFriends

The hotel is conveniently located and it offers everything it promised. Hot Breakfast is good. Some of the staff is a little aggressive, but the gentleman at the front desk and Hispanic room service staff is very professional and attempt. Overall it was a good experience and I will stay there again.

By on Mar 10, 2015

3

snowed in

BusinessTravelers

Got snowed in during a snow storm ok stay some staff issues but overall ok.

By on Mar 9, 2015

2

not worth it

BusinessTravelers

decided to "upgrade" n pay an extra $20 over other low end competitors. big mistake. hotel is on strip of land between divided stretches of big highway. u walk into claustrophobic low ceiling lobby. the hall to my room had bad odor, uneven floor n carpet messed up. room was large w good size bathroom. but furniture was civil war era. looked out over peeling paint roof n busy highway 10 yards away n worse of strip malls...... bathroom fan was not working. called front desk, was told all fans disabled because they were going to be replaced. asked when, was told "who knows." during my five day stay they werent fixed. .....,. while in lobby another guest complained about all the dead bugs in the foyer light fixture. after the guest left, the employees made fun of him. obviously no one was going to remove the dead bug...... awoken at 3 am by very loud banging in hall. a hotel maintenance man was trying to take a lock off the door opposite mine. he said it wasnt working n he had to open it so room occupants could get in........ breakfast was ok w eggs n sausage r biscuits n sausage gravy each day. no yogurt. oj not working.

By on Oct 16, 2014

4

great relocation stay

Couples

Stayed while I was relocating. Great location to anything.

By on Feb 9, 2014

5

great hotel with an attentive staff@ desk

Couples

Excellent! Everything as described. Diamond in the rough.

By on Jan 25, 2014

1

laurel - nightmare

Couples

The hotel room was horrible. It reeked of smoke and had poor ventilation service. I had to sleep with the pillow and covers to avoid inhaling 3rd hand smoke that was everywhere. The electrical socket behind the coffee-maker was detached from the wall and I was afraid to plug up the coffee-maker to make coffee. I will not stay here again.

By on Jun 5, 2011

1

everything is not what it seems

GetawayWithFriends

When I first arrived to the hotel I was placed in a room with no batteries in the remote and long grey hairs in the bath tub. I was told there was no manager on duty, and the manager did not have a set schedule. I was moved to the room next door where there were fixtures hanging from the wall. Overall I would not recommend this hotel.

By on May 16, 2011

2

travel to washington

Couples

there was a problem (not the hotels falt)with water and we had a full day and night without. the problem was that the hotel personel did not seem to care and finally they made arrangements at another hotel.

By on Apr 10, 2011