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Country Inn & Suites By Carlson - BWI Airport

3.0 out of 5.0

Recent guest reviews

This is a very nice looking hotel. Unfortunately although it looked clean, the pillows had a stale (or used) odor. We were exhausted so went to bed anyway. The next day, I discovered bed bug bites on my neck and face (confirmed by a dermatologist).

Great, clean, comfortable and convenient. Strongly recommend for business or pleasure.

Staff was friendly and very helpful. Great breakfast!

Great room for an early flight the next morning. The shuttle was on time and excellent service.

The hotel is better than most on all of its representation and cleanliness. Unfortunately the reception desk was lacking in Staff. The one person working is proficient at the documentation requirements. However when excessive time was needed fora customers and a line forms or those in line need to sit, the staff member offered no explanations or resumed red assistance. When he should have been proactive he wasn't. He left many customer wondering what was taking so long. A simple announcement and apology for any waiting would face been much appreciated and removed frustration ... But he didn't. Please provide more situational training to staff.

Comfortable, clean and easy access to BWI. Breakfast served in the morning was decent.

Clean, conveinent, staff always friendly and professional

Best staff interaction of any hotel in recent time. In most places you would find a nice person not everyone consistently friendly. Not here, everyone was incredibly friendly and accommodating. Thanks for a great experience.

Clean comfortable with an excellent staff. Thanks

Nice hotel near airport Comfortable rooms Great coffee and buffet breakfast Cannot ask for much more than this @ these rates

The best alternative in the area... Excellent location, close to restaurants, convenience stores, cinemas and to the airport (BWI). Good price.

Although the purpose of this trip was business, the hotel stay made it extremely enjoyable.

The hotel was everything I expected. The only thing I would say is that the carpets need a good cleaning or replacement. Also, the pillows were too soft for me (not a criticism).

Good property. Needs some updates. Our shower wasn't great. Hard to get the right temp.

All hotel staff were very pleasant. This hotel is located very close to BWI Airport, but I didn't hear any planes or other hotel guests although the hotel was full. The room was clean and comfortable and a hearty, hot breakfast was served in the morning.

Great jumping off point. Clean, friendly, everything you want from a hotel when traveling with kids.

I enjoyed my stay at Country Inn and Suites! The hotel was nice and the staff were friendly and professional. It was conveniently located near local attractions that my family enjoyed.

Very nice and clean. Excellent staff. Fresh cookies daily

Good value for the money. Clean room, OK staff. Wifi was pretty slow and oarking was an issue...lot was full.

The hotel was clean, perfect location, shuttle service excellent, great hot breakfast options, friendly staff.

1717 W Nursery Rd Linthicum Heights MD

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Country Inn & Suites By Carlson - BWI Airport places you within a 15-minute drive of popular attractions such as M&T Bank Stadium and Oriole Park at Camden Yards. This 107-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of B&O Railroad Museum and USS Constellation.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

The 107 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Guests of Country Inn & Suites By Carlson - BWI Airport enjoy a fitness center, free WiFi in public areas, and 3 meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

King, Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson - BWI Airport

Everyone (10) Couples (20) Business (15) Family (29) Other (11) Friends (3)
1

close to airport and great shuttle service

Everyone

This is a very nice looking hotel. Unfortunately although it looked clean, the pillows had a stale (or used) odor. We were exhausted so went to bed anyway. The next day, I discovered bed bug bites on my neck and face (confirmed by a dermatologist).

By , from Minneapolis, MN on Apr 4, 2017

Review comment responded on Apr 6, 2017

Thank you for staying with us while visiting the Baltimore area. We take this matter very seriously If you can please contact the hotel so we know which room you stayed in and when you stayed with us.

5
Everyone

Great, clean, comfortable and convenient. Strongly recommend for business or pleasure.

By on Jan 17, 2017

Review comment responded on Feb 20, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay.

5

great place!

Everyone

Staff was friendly and very helpful. Great breakfast!

By on Nov 28, 2016

Review comment responded on Jan 19, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our complimentary breakfast. We look forward to your next stay.

5
Everyone

Great room for an early flight the next morning. The shuttle was on time and excellent service.

By on Nov 7, 2016

4

atmosphere and service

Everyone

The hotel is better than most on all of its representation and cleanliness. Unfortunately the reception desk was lacking in Staff. The one person working is proficient at the documentation requirements. However when excessive time was needed fora customers and a line forms or those in line need to sit, the staff member offered no explanations or resumed red assistance. When he should have been proactive he wasn't. He left many customer wondering what was taking so long. A simple announcement and apology for any waiting would face been much appreciated and removed frustration ... But he didn't. Please provide more situational training to staff.

By on Oct 12, 2016

4

very convenient to bwi

Everyone

Comfortable, clean and easy access to BWI. Breakfast served in the morning was decent.

By on Jul 25, 2016

5

regular stop when travel baltimore

Everyone

Clean, conveinent, staff always friendly and professional

By on Jul 4, 2016

5

incredibly friendly and attentive staff

Everyone

Best staff interaction of any hotel in recent time. In most places you would find a nice person not everyone consistently friendly. Not here, everyone was incredibly friendly and accommodating. Thanks for a great experience.

By , from montgomery, al on May 14, 2016

4
Everyone

Clean comfortable with an excellent staff. Thanks

By on May 10, 2016

4

great cookies

Everyone

Nice hotel near airport Comfortable rooms Great coffee and buffet breakfast Cannot ask for much more than this @ these rates

By on Apr 12, 2016