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Best Western Plus BWI Airport North Inn & Suites

2.5 out of 5.0

Recent guest reviews

Hotel charges for parking and shuttle. Front desk staffs were hardly there. Wall is thin, you can hear all the noises in the hallway.

Very quiet comfortable room. Great location . Excellent staff.

Hotel is clean and breakfast is good. Walls are not very well insulated and could hear noises from other rooms. The price category also attracts certain people; I could hear two women arguing and yelling for 30+ minutes because one thought the other one stole $20 from her. Its ok to stay for a night between flights but not a place I would choose to stay during a vacation

From check in to check out everything was great. The staff was friendly and helpful. The breakfast was hot, and more options than I expected. I have stayed at a number of really nice hotels in Vegas, and the ONLY thing this hotel isn't able to offer is slot machines and 8 restraunts. This is a great place to stay.

caring staff exellent breakfast close to airport

Took an hour to get checked in at 2am because there were literally no staff in the building. Best Western customer service or Orbitz couldn't reach anyone either. Not sure what would happen in an emergency! Room was non-refundable. Had to park next door and walk over in the snow. Black mold and drain flies in the bathroom. Then to top it all off, my child and I got to listen to housekeeping's colorful conversations in the morning, where every 2nd word was mother f@#$er. My last stay at a best western.

I didn't expect that it would be such a nice hotel ,it was our first time in best western n it was awesome. The room n hotel was clean and the morning breakfast was really good n the lady supervising the breakfast was really warm n loving making sure that all the guests have everything they needed which was very welcoming

Hotel room wasn't clean, mattress was not comfortable and no bath towels in the room. We went to check out - stood in line for 20 minutes while there was only one front desk clerk. She did not acknowledge us, so we just walk out.

I loved the actual hotel, the room was nice, the staff was wonderful but all the ice machines were broken and no drink machines. We got there late and even the little room with snacks by the registration desk had no drinks. My son and I had to put cups of water in the fridge from the tap to have something cold to drink. Other than that it was a nice experience but its sometimes the little things that mean the most.

Very good service. The only downfall was no AC in workout room.

Good experience. Staff very helpful. Bad experience locating hotel GPS.

Choose this BWI is, because it fit my travel route perfectly. Like this hotel will recommend to friends.

They overbooked the hotel and sent us to a lower quality hotel with smaller beds after charging our card for a guarenteed room. Very unsatisfied with this hotel and customer service.

Great location as it is close to the airport. After taking an hour long taxi ride to get to the hotel, I was hoping to check in and retire quickly to the room, however upon walking into the lobby I joined a line that had formed waiting for the front desk worker at around 9:00pm. A note said return in 5 minutes, and I waited at least 8, with those in front of me waiting longer. Once I was checked in, I was able to get to my room quickly. For a one night stay, the room was fine with nothing special to discuss. There was a tv and wifi. I appreciated the shuttle to the airport in the morning and the snack bar I was given in the morning because I would be missing the breakfast.

If you are leaving your car there while you travel parking is challenging. Hotel clerk at 2:30 am was not attentive. There was 3 carafes of coffee all were empty and when asked if he could fill one the gentleman did not respond, just looked at us. Told us he couldn't check us out til the shuttle got there to pick us up and then said he couldn't give us a receipt, that Orbitz would send us one for checking out. We were not the only ones. Another lady was asking and he gave her the same answer. That's ridiculous!!

Don't select this hotel under the assumption that it's within walking distance to any city attractions. It is within close driving distance. The staff was very nice and helpful, especially the housekeeping staff. They have an amazing breakfast. This is not your run of the mill; cereal and muffin boringness, they also have omelets, biscuits and gravy and much more!! Had a great stay and would happily return again. :-)

Fairly standard high quality best western. Nice staff. Decent breakfast. A bit out of the way if you're looking for central Baltimore, but they have a super easy free shuttle to get to the MARC train, which gets you into DC in about 30 minutes. Super convenient if you want to save a bit!

Great hotel, very clean rooms. All hotel staff is very friendly and helpful.

This hotel was clean and roomy. The quest were provided shuttle to and from BWI airport and complimentary breakfast. The staff was also friendly as well. I'd definitely stay again.

Staff was very friendly. Clean, comfortable room.

6055 Belle Grove Rd Baltimore MD

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Brooklyn, Best Western Plus BWI Airport North Inn & Suites is within a 10-minute drive of popular attractions such as M&T Bank Stadium and Baltimore Cruise Terminal. This 145-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi. It's near the airport and also a short drive from Oriole Park at Camden Yards and Horseshoe Casino Baltimore.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All of Best Western Plus BWI Airport North Inn & Suites's 145 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ironing boards and desks.


Property features

Guests of Best Western Plus BWI Airport North Inn & Suites enjoy a 24-hour fitness center, free WiFi in public areas, and 2 meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus BWI Airport North Inn & Suites

Everyone (34) Couples (24) Business (26) Family (25) Friends (6) Other (7)
3
Everyone

Hotel charges for parking and shuttle. Front desk staffs were hardly there. Wall is thin, you can hear all the noises in the hallway.

By on Feb 22, 2018

Review comment responded on Feb 22, 2018

Thank you for taking the time to share your feedback. We are sorry for the noise issues you had and for your disappointment with our charges. We hope you will give us a second chance to deliver the outstanding stay you should always expect from our hotel. Thank you, The Staff and Management

4
Everyone

Very quiet comfortable room. Great location . Excellent staff.

By on Feb 1, 2018

Review comment responded on Feb 1, 2018

Thank you so much for this awesome review about Best Western Plus BWI Airport North Inn & Suites. We're so happy you had a great stay with us, and we loved having you as our guest. On behalf of our entire team, I invite you to come back soon. Thank you, The Staff and Management

3
Everyone

Hotel is clean and breakfast is good. Walls are not very well insulated and could hear noises from other rooms. The price category also attracts certain people; I could hear two women arguing and yelling for 30+ minutes because one thought the other one stole $20 from her. Its ok to stay for a night between flights but not a place I would choose to stay during a vacation

By on Jan 24, 2018

Review comment responded on Jan 25, 2018

Thank you for reviewing your stay. We apologize that you were disturbed by the noise from other guests. Your comments remind us there is always room for improvement and will review your feedback with our team. We hope you will allow us another opportunity to show you our excellent hospitality. Thank you, The Staff and Management

5

excellent stay.

Everyone

From check in to check out everything was great. The staff was friendly and helpful. The breakfast was hot, and more options than I expected. I have stayed at a number of really nice hotels in Vegas, and the ONLY thing this hotel isn't able to offer is slot machines and 8 restraunts. This is a great place to stay.

By , from SW Missouri on Jan 8, 2018

Review comment responded on Jan 9, 2018

Thank you for choosing to stay at Best Western Plus BWI Airport North Inn & Suites! It’s good to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Thank you, The Staff and Management

5

exellent

Everyone

caring staff exellent breakfast close to airport

By on Dec 23, 2017

Review comment responded on Dec 23, 2017

Thank you for the lovely review of the Best Western Plus BWI Airport North Inn & Suites. We are so delighted you loved our complimentary breakfast buffet and the proximity to the airport. Your compliments will be shared with my entire team for a job well done and all of us look forward to welcoming you back soon. Thank you, The Staff and Management

1

one of the worst places i ever stayed

Everyone

Took an hour to get checked in at 2am because there were literally no staff in the building. Best Western customer service or Orbitz couldn't reach anyone either. Not sure what would happen in an emergency! Room was non-refundable. Had to park next door and walk over in the snow. Black mold and drain flies in the bathroom. Then to top it all off, my child and I got to listen to housekeeping's colorful conversations in the morning, where every 2nd word was mother f@#$er. My last stay at a best western.

By on Dec 16, 2017

Review comment responded on Dec 18, 2017

Thank you Jo for your review. This is certainly not the type of first or lasting impression we want our guests to have at our hotel. We apologize there was not a member of our staff to welcome you warmly to our hotel. Our team members have multiple duties, and assisting our guests is a top priority. Additionally, we are sorry for the issues with our housekeeping team. Your comments will be shared with our team for improvement going forward. Thank you again, we would like to have a chance to welcome you back on another visit to our area. Thank you, The Staff and Management

5

very nice hotel

Everyone

I didn't expect that it would be such a nice hotel ,it was our first time in best western n it was awesome. The room n hotel was clean and the morning breakfast was really good n the lady supervising the breakfast was really warm n loving making sure that all the guests have everything they needed which was very welcoming

By on Dec 15, 2017

Review comment responded on Dec 16, 2017

Thanks for your delightful review of the Best Western Plus BWI Airport North Inn & Suites. It is a pleasure to learn you had a wonderful experience and that we exceed all your expectations. We enjoyed having you as our guest and look forward to welcoming you back soon. Thank you, The Staff and Management

1

cleaniness

Everyone

Hotel room wasn't clean, mattress was not comfortable and no bath towels in the room. We went to check out - stood in line for 20 minutes while there was only one front desk clerk. She did not acknowledge us, so we just walk out.

By , from Houston on Nov 15, 2017

Review comment responded on Nov 17, 2017

Thank you for your feedback. Please accept our apologies for the disappointments you experienced during your recent stay. We will be addressing each issue promptly and appreciate you letting us know. We value each guests feedback as it assists us in determining where we need improvements. We hope you will consider another stay where we can provide you with a more positive experience. Thanks for staying with us.

3

hotel needs improvement with the extras

Everyone

I loved the actual hotel, the room was nice, the staff was wonderful but all the ice machines were broken and no drink machines. We got there late and even the little room with snacks by the registration desk had no drinks. My son and I had to put cups of water in the fridge from the tap to have something cold to drink. Other than that it was a nice experience but its sometimes the little things that mean the most.

By , from Caroline County VA on Sep 15, 2017

5
Everyone

Very good service. The only downfall was no AC in workout room.

By on Aug 25, 2017