The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali5.0 out of 5.0
Recent guest reviews
It was wonderful Very beautiful and luxury hotel, everything in this resort is beautiful and perfect. Staffs were very freindly, they did every thing for your comfortable. Twice times a day room service . Breakfast is very good. There were 3 pools. It was really luxury hotel . Go there and enjoy everything. I love there
I am suggesting this hotel to the couple or families with children who wants to be in a quit, nice, luxury and cozy resort in Bali . + : clean and nice beach. Hosting and traind staff always with smile and welcoming notice. Cozy area . 500 metter by walk to the Bali collection for having some shopping and tasty food. Specially thanks to Mr. Sedana that every morning was giving me and my family his warm host at the breakfast time. - : A bit far from the city . A lot of traffic congestion in the way to catch up city. Dubble taxi price when the drivers find that you are staying in this hotel and luxury area.
Courteous staff and a wonderfully located hotel . The beach is clean and beautiful looking at the Indian Ocean. There is wifi on the beach. 7 minute walk to Bali Collection Mall with many restaurants, shops and massage places to choose from. Arwana restaurant is wonderfully set on the beach for great breakfast buffet.
Have stayed here a few times and can honestly say that The Laguna holds the perfect location on Nusa Dua. Beautiful rooms and the hotel design fits in so well into the islands beautiful lush landscape. Service is exceptional as it the food. The tranquil sea is perfect for the little ones to play in. A great place to spend a family holiday for a good few days before moving on to explore Bali.
The Laguna has such fantastic service. The staff always have a smile on their faces and greet you by name everywhere on the property. I would like to extend my thanks to Ardana and staff . It is only when there are problems that you can distinguish the difference between good and great service. Ardana at Laguna, really made the difference to my trip. I had 4 hours to fill between checking out and my flight out of bali, so i decided to take a taxi to Seminyak in Bali with my suitcase. Upon arring at Seminyak, i absent-mindedly left my suitcase in the trunk of the taxi, and the taxi drove off with it. I did not take the number of the taxi down, and had no means of finding the taxi. Fortunately, thanks to the good practices of the Laguna which recorded all the taxis that went through the property, along with the diligence and helpfulness of Ardana and staff, he managed to locate the taxi , and had my suitcase sent back to me. I am very aware that there was a very huge chance that I would have never seen my suitcase again, so MANY THANKS to the staff at the Laguna that took the extra mile to retrieve my suitcase!
We spend lots of time to find perfect hotel for our holiday and we thought that we find it.. but weak before holiday the laguna transfer us to the other hotel next door because they had some rich people staying over.. not cool at all !!they spoilt our holiday by that. Hotel that we get instead was ok but not what we wanted!! Very disappointed by laguna!!!!!
Bali was my honeymoon destination and this resort was a great experience for us... The hospitality was just amazing.. you ll always find the staff there smiling at you.... They feel happy to c couples out there and always ready to click pics for them... The resort is a beach resort and has an amazing view from the beach.. resort is very beautiful and has lovely ambience.. and the nusa Dua location is an add on for the honeymoon couples.. the most beautiful area of Bali...
Great hospitality from concierge, to check in, restaurants and beach activities, almost all staff are kind and polite. Thank you so much to the staffs at front desk, Yani for always helping me with reservations, check in, thanks to Eddy, Ristinto, Adi, Kiki, Suarbawa, Randy, Windha, for taking care of my family and I all thorough out our stay in Feb'17. Greatly appreciate it. I would also like to thank Mr.Sedana and Ms.Sekaryanti from Banyubiru for their great hospitality when we dine in there. Thanks you to all the staffs at kukuls bar, Ms.Armani for remembering what I ordered throughout the week. Thanks to all the pool staffs too. It was a very relaxing beach vacation for my parents and I.
Hotel is stunning, room beautiful but walked in & being a non smoker could smell the cigarettes from the previous occupants. Also found the shower/bath awkward to get into & out. Biggest issue NO hot water was lukewarm
We Had stayed here in in Feb 2014. The location of resort is fantastic. Clear water lagoon is one side. Surrounded with gigantic outdoor pool. Extremely clean hotel and great staff, everyone meets you with smile. What a service...:) The rooms are super big and equipped with every possible item you need in a lavish bedroom. Bath room was superb i.e. size and cleanliness. The hotel is surrounded by pool, the balcony of our room opened toward pool. You can jump in the pool from your balcony if you are staying on ground floor. We had our personal butler. Breakfast was the best with unlimited choices of food from all over the world. They would love to cook anything for you even if that is not in their menu. This is one of the best resorts we have ever stayed. My wife loved this resort, we are planing our next visit. wish to come back here very soon.
Located within a 5-minute walk of Pasifika Museum, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is within a 15-minute stroll of Nusa Dua Beach. This 287-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 3 restaurants. It's on the beach and also a short walk from Bali Collection Shopping Centre and Bali Nusa Dua Convention Centre.
Get your fill of international cuisine for breakfast, brunch, or dinner at Banyubiru Restaurant, one of 3 onsite restaurants, or enjoy the ocean views at Arwana Restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
All of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's 287 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and minibars. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free newspapers, and free bottled water.
Guests of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 700000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2903 reviews