The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali5.0 out of 5.0
Recent guest reviews
My wife and i stayed for 5 nights and celebrated our 30th anniversary. What a truly fantastic experience. The hotel was perfect, the food was great and the staff were just fantastic. We really enjoyed the experience and will definitely be coming back to the Laguna. Thank you Lucia and your great team at Laguna Luxury Resort.
Pros: - Great location - Nusa Dua, can't go wrong! - Close to the airport - A quiet and beautiful beach - Massive pools, many pools, hence "the laguna". - Fully equipped gym - extremely friendly service and staff Cons: - breakfast quality was lacking for a hotel of this standard, felt more like a 3star - i forgot but i actually stayed at this hotel many moons ago, the rooms have changed (in a bad way), as they have not maintained them (old curtains, aged furniture, smelly pillows). the rooms need updating. - same as the property itself, it needs to be maintained (walls old, paint old, furniture old) and upgraded.
Me and my wife were staying at the hotel for our honeymoon!! It was an amazing experience overall for us. The staff were very helpful right from the checkin experience till romantic dinner!! I really want to thank the head concierge Mr. Dwi who was in constant touch with me before my arrival and In stay to make sure we have a wonderful experience overall.. Dwi went out of his way to arrange a personalise photographer for us as we wanted to do. Honeymoon Photoshoot!! With his hospitality and guidance we were very impressed.. another staff I really want to appreciate is Mr. Junet from the arvana restaurant.. I had booked a romantic dinner at the gazebo, Junet was our butler and he was very courteous and went out of his way to meet all our requirements . Overall the food was great everywhere in the hotel right from room service to restaurants!! Thank you team for making our stay a memorable one and we look forward to visit you soon!! Keep up the good work. All the best!
Stayed here for 5 nights Service was amazing and very friendly, nothing was too much trouble for any of the staff. Arwana Restuarant , the best! Staff especially attentive and definitely service with a smile. Enjoyed the romantic dinner at the beach tonight to celebrate our 30th wedding anniversary. Junet was our waiter who did everything to make our night wonderful. 10/10 customer service, thank you !
Their facilities, services & location is excellent! We liked it very much. Their laguna & swimming pool is exceptional. The architecture is fascinating too. I didn't find any short coming. The resort has its private sea beach, that is nit & clean, their all staff is very cordial & the took good care of me. I want to come back again.
The Laguna is an amazing Resort with ever smiling Staff. The resort has a private beach with a wonderful view. The food is amazing with a collection of cuisines around the globe to meet the taste of all its guests at Banyu Biru restaurant. The staff is very helpful and courteous. Arwana serves lip smacking meals and live music. 10 minutes walk from the resort is the shopping complex Bali Collection where from you can buy nice souvenir and an array of jewellery. Laguna resort is indeed a luxury collection. One of best places to enhance your Bali experience.
The resort backs onto a clean and swimmable beach.....fabulous in the afternoon after a day of sightseeing and adventure. Shops, restaurants and bars everywhere but it does not it feel crowded or busy. Whether you want fresh coconuts on the beach or a beer in a bar, this has it all. If you don't like the beach, then this resort has so many pools to chose from you need a week to swim in them all.
One of my favorite hotels. Big, luxurious room. The most friendly staff. Several large swimming pools. Beautiful dance performances every evening, free for everyone to watch. Gorgeous private beach. Boulevard along the beach that connects various hotels, so that you have plenty of dining options. One lesser point is the food which wasn't that special. But that did not change the overall amazing experience.
We had a fantastic stay. Room was very well equipped. Restaurants were all good - we loved Banyabiru for breakfast, followed by a leisurely stroll across the well tended beach, then sunbathing with so many pools to choose from. Service and staff excellent. Would recommend
We are a young couple who were looking for somewhere special in Bali to stay in as part of our engagement trip, and the helpful staff in Laguna really made my experience there so wonderful. The service began long before i got to Bali, when the pre-stay concierge contacted me to ask if there was anything I would require. I told them about my plans to propose in Bali, and they offered their Island Romance dinner package through Arwana Restaurant, and to do petal arrangements for me. There were minor hiccups along the way, but eventually they pulled through and I had a really memorable experience there. If I am not wrong, I got a room upgrade without even asking for it. Kudos to The Laguna team (esp Esther for helping to make this happen)! As much as I enjoyed my experience there, I do share some concerns as other reviewers, that the place seems to be aging a bit, and could make do with a refresh. Despite being really well maintained in general, you can see how weathered down the place is becoming. Nevertheless, The Laguna would deliver an amazing experience, so do stay here when you get the chance!
Located within a 5-minute walk of Pasifika Museum, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is within a 15-minute stroll of Nusa Dua Beach. This 287-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 3 restaurants. It's on the beach and also a short walk from Bali Collection Shopping Centre and Bali Nusa Dua Convention Centre.
Get your fill of international cuisine for breakfast, brunch, or dinner at Banyubiru Restaurant, one of 3 onsite restaurants, or enjoy the ocean views at Arwana Restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
All of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's 287 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and minibars. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free newspapers, and free bottled water.
Guests of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 700000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2882 reviews