Sun Island Hotel & Spa Kuta4.5 out of 5.0
Recent guest reviews
Really enjoyed my stay , was close to everything , staff nice and easy check in and check out no fuss no hassle . Breakfast was great for the price not fancy but sufficient. Had a few massages there good price compared to other hotels
We stayed here four nights. The location is excellent close to many restaurants(Our favorites were Bamboo and Boardwalk) THere is a nice pool with shade in the afternoon but the water is only 1.2 meters deep(about 31/2 feet) Not quite deep enough for adults. It also has two small shallow sections for kids Very few people go to the pool. Breakfast is average with mostly Indonesian selections. The coffee is excellent...but they do not understand the word "Cappucino" If you reserve on the hotel site you will have more benefits(Free beers +upgrade etc)
Stayed in a Deluxe room . Hotel was centrally located. Very walkable to all shops, beach and restaurants. Room was big enough for two people.Breakfast was ok, more of Indonesian spreads was there, so did'nt relish much.
staff at the hotel are very courteous and welcoming. breakfast spread is reasonable and well thought out. overall stay was good and ambience is very nice. Location is very comfortable for all your daily needs. The travel desk is very helpful and guides are good.Overall a very good experience. Please use the hotel exchange counter for reliable and safe transfer and exchange of currency.
The hotel is in a good position, close to Discovery Mall and the beach and the staff are lovely but it is definitely not worthy of a 5 star rating. The hotel is showing its age, the room looks tired and the bathroom was grubby. We had a bath tub in our room but I didn't use it as it looked dirty. The breakfast was ok but nothing special. I was disappointed with the hotel and would not stay here again.
Hotel is close to all amenities as it is in very busy street , you are in middle of Kuta and traffic and taxi touts will always be there for you . Hotel is nice , pool is good but not as it looks like in pics , we had a deal while making the booking that we will receive 2 small beers each day but while checking in they simply refused I showed them my booking confirmation but they just said no we can't , rooms are good, shower was clean , nice clean towels bedsheets , safebox in room .we got room on top floor at backside away from traffic noise there is no gym in gym which is disappointing, breakfast was just average which you will get n cheaper hotel . Staff is good but not excellent. Hotel travel company was good apart from the guy name Wayun Tampa he should learn more hospitality skills .
Sun island hotel and spa in kuta was fantastic , very clean, super close to everything great staff and facilities , the pool area was soooo relaxing , definitely recommend !! Definitely will.stay again
We stayed here 2 years ago and loved it...this time we were very disappointed. Everything has deteriorated..room, service, breakfast, the hotel itself. We booked a pool access room this time. The shower is in the bath with no shower curtain, the water ended up in the entryway unless you took the shower head out of the holder and carefully hosed yourself down. It is in a great location.
The only 2 good things in this hotel is the service +friendly staff and the location .i was really disoppointed about the room and the pool verrrrrryyyyyyy dirty(the room full of big mosquito and ants and floor is dirty)+the pool is very dirty and no sun only for less than an hour +smelly towels.about the horrible breakfast very limited disgusting choices even in the restaurant the food is not tasty at all especially their horribble pizzaposera
the best thing about this hotel was it is very close to waterboom water-park, just walking distance and also walking distance from the shopping mall. the room was fine, but was very noisy because it was very close to the street. large swimming pool available and breakfast was nice with good varieties. didn't see any kids area or animation team. this was from 10-12 April 2016
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 575 reviews