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Segara Village Hotel

4.0 out of 5.0

Recent guest reviews

Our first time visiting Sanur & stayed 2 nights. The location right on the beach is great with plenty of choice for bars & restaurants, set in true Balinese style. The hotel has 3 pools & the grounds are well kept with plenty of quiet spots to read & relax. Breakfast was reasonable with the normal buffet choice & added ambience of a piano soloist. The location of breakfast is in need of renovation as it’s very tired & has not been well maintained. Staff have been very friendly & happy to help with any questions. If anything, the room rates are over priced compared to other hotels in Bali.

This was our 4th time returning to the Segara, and once again they have stole our hearts. We stay here because we are welcomed like family rather than guests. The staff are all so friendly and accomodating, with no ask being too big or small. They genuinely care for their guests and I believe that's what makes this the standout for the resort that it is. The restaurant is fabulous with such a wide selection of food at reasonable prices. The food has never been a let down whether you are enjoying it with an oven view or as room service. The grounds are beautifully kept and make you feel like you're tucked away in a secret Bali garden. We always stay on a ground floor and prefer this as you can walk straight out into the garden. My mother and I share a room and have always been extremely satisfied with the cleanliness and layout of the room. The rooms are modern and well kept, with housekeeping always doing a wonderful job. A few times we have left valuable items out and have never been concerned. Thank you to all the beautiful staff at the Segara, without you it wouldn't be the same. We would also like to especially thank Nyoman and Dayu. These two women are such warm and kind human beings, with always going above and beyond their 'duties' as resort staff. They have helped us personally and always with a smile. In fact they have become our Bali family. We highly recommend staying at the Segara.

This hotel is a haven from the largely very disappointing area in which it is set . I wish that I could give a 5/5 rating for this hotel due to how helpful , courteous , and friendly the staff are but I cannot ignore a few things that let the hotel down . Having chosen bungalow accommodation ( misleading as you are either in an upstairs or downstairs room ) we rejected the first room allocated as it was at the back of the resort ,downstairs, dark and facing a wall . The 2nd room offered was a little better . Still isolated at the back of the resort but on a higher level . It still felt dark and damp so after a couple of days we were kindly moved to a much brighter area in the centre of the resort . The good points to this hotel are the tremendous staff ,beautiful grounds , and internal quality of the accommodation . Unfortunately there some things that need improvement . As I have said the location of same standard accommodation varies drastically and you feel very dissatisfied if you are allocated to an inferior area. The variety and quality of the breakfast is poor compared to other hotels of the same rating that I have stayed at . As guests are charged for using the hotel bicycles I would expect them to roadworthy . They are not . All that I used had faults that were pointed out to staff but were not acted on and repaired. The beach at the hotel ( along with the rest of the resort ) isnt very attractive but would look so much better if raked and cleared of any rubbish . Finally I cannot recommend a holiday in Sanur or any other resort in Bali . It is a great shame that you are pestered ,harassed and ripped off by stall holders. Have to negotiate the broken pavement and piles of rubbish on the streets . Suffer traffic jams - even in low season due to over population . Be served bland lukewarm food wherever we ate . Sorry to see neglected religious shrines and attractions .

Stunning hotel and the staff were so friendly and accommodating. My one small downfall was that I happened to noticed that the pastry chef is very moody to both guests and female staff which I feel does not fit the Segara family feel. This unfortunately has led me to rate lower than I would have liked to.

Having recently staying at this very pretty hotel, we would like to thank all the staff, they were wonderful and very pleasant at all times, really a credit to the hotel. The setting is lovely and the rooms are exceptionally comfortable and clean giving the guest perfect relaxation during the stay. The pools and surrounding areas are beautiful and well maintained. Definitely recommend to anyone who has the need for a relaxing vacation.

We stayed at the Segara Village Hotel for our honeymoon after spending a few days in Ubud. It is a lovely hotel and the wow factor has to be the gardens and pools within the grounds. The staff were friendly and polite and the ambience is casual and relaxed. We stayed in a second floor bungalow room and are glad that we decided to upgrade from a deluxe room. The bungalow room was spacious with a beautiful bathroom and a large balcony looking out on to the gardens. As a honeymoon couple we were really touched to receive a towel decoration and every evening a bed turn down with chocolates. The pools at the hotel are wonderful, although we enjoyed swimming in the larger pool by the Byrdhouse, we preferred the Garden Pool as it felt more private and the sun loungers were very comfortable. My only criticism would be that you can sit by the pool for hours and staff will not approach you to offer you a refreshment. If you want water it is on a self service basis and we never saw any peanuts which are advertised in the brochure. If you want a drink or food, which is delicious, then you have to go and order it from the restaurant. We stayed at the Segara Village for 5 nights and 3 out of 4 days there were several private functions in the main area of the grounds. The first function started at about 1 pm with mic testing etc and went on until approx 10 pm stopping when the rains started. It was very noisy during all of this time and did have an impact on our quiet time around the pool. The second private function meant that the entire restaurant on the beach was shut for two days. It was a shame that as a hotel guest that we were unable to use all the facilities that we had paid for. There doesn't appear to be an area of the hotel where private functions can take place in a secluded way that doesn't impact all the other hotel guests, however, in fairness to the hotel they did advise in the way of a letter in our bedroom of the disruption being caused. The beach at Segara Village is nice. If you like powdery soft sand and a private beach then this is not the place for you. We enjoyed sharing it with all the local people and watching life go by. Walk out the back of the hotel and you are on the beach walk which will take you past dozens of fantastic restaurants. Watch out for the market stall ladies who will be almost outside of the hotel as they are very insistent and will follow you for 15 minutes of your walk trying to get you into their shop. They are however very pleasant and we found that just chatting and being pleasant back meant it was quite enjoyable. I would stay at Segara Village again, however, I wouldn't have quite such high expectations as I did when I visited on this trip and I would check whether any large functions were due to take place as that would also have an impact on whether I stayed there or not.

Just had a 5 night stay before travelling to Lombok. This hotel has absolutely fabulous gardens, fountains and swimming pools on a beachside location. The staff were great from reception , bar and gardeners keeping area pristine. It has a very peaceful setting away from the noise of the town. Beach was fab but at low tide very shallow. Safe for young children with no discernable tide or currents. We opted out of breakfast as there were plenty of places nearby for Breakfast. We did not eat here as there were some great places nearby. We had one drink on first night and sadly the cocktails had a very nasty aftertaste and that put a stop to us eating or drinking anything else. The rooms were spacious and clean and the house keeping spot on. Great base for visting the Bali.

Sixth stay here. Wonderful magical gardens... feels like you are in a national park. Accommodation all around the perimeter so excellent sense of space. X3 swimming pools and right on the beach front. No noisy motor bikes and good massage places and restaurants within very short walking distance. Good staff service and usual huge breakfast with an egg chef on hand for eggs any which way. For a relaxing break from the noise and hubbub of Kuta and Seminyak, this is the place to choose

Need to warn everyone visiting this hotel Finished our 4 week holiday with 5 days at this hotel, Very clean and spacious with good food..... Staff very attentive BUT....... On our last night our safe was entered and all our cash was stolen,luckily credit cards and passports were left. Can only guess it was a member of staff as they had to get thru a locked front door and also get into the safe which was locked with a 4 digit code. Couldn’t involve the police as we were being picked up for an early flight home for which hotel was aware..... So just Wanted to make people aware

Good hotel, but not great. Layout of resort is nice, with bungalows dotted around the large grounds. We had informed the hotel prior to our visit that we would be celebrating a special occasion during our stay, but this was not acknowledged by Management. We heard other guests had been upgraded for similar celebrations, so this was disappointing on our behalf. However the most disappointing aspect was the beach, which is heavily affected by tides. We walked out of the hotel one afternoon and couldn't even see the sea, as it was so far out and the residue/seaweed left behind on the beach looked very unpleasant - not the picturesque Balinese beach that we had been expecting. There is not a lot to do in Sanur itself, and we arranged a few trips during our stay, including a visit to Ubud and the rice terraces and monkey sanctuary, which we would definitely recommend. Breakfast was ok, but the cook at the Egg station seemed very inexperienced and didn't understand a lot of the guests requests. Pool areas were lovely, and we had some very nice cocktails at the pool bar during happy hour. Probably wouldn't be able to recommend this hotel, and i am sure that there are many other, nicer hotels and resorts around Bali.

Jalan Segara Ayu,bali Denpasar Bali

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Sanur within a mile (2 km) of Le Mayeur Museum, Segara Village Hotel is within 2 miles (3 km) of Sanur Beach. This 120-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa. Also nearby are Royal Thai Consulate and Consulate General of Japan.


Dining

Enjoy the pool views at La Pirate Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All of Segara Village Hotel's 120 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, free bottled water, and safes are also standard.


Property features

Segara Village Hotel features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle for IDR 400000 per vehicle one way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a children's pool, an outdoor tennis court, and free WiFi in public areas.

Room options

Bungalow, Pool Access (Not allowed/suitable for child under 12 years old)

Full 1 | Twin 1 | Sleeps 3

Bungalow

Full 1 | Twin 1 | Sleeps 3

Classic Bungalow, 1 Bedroom

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1390 reviews