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Segara Village Hotel

4.0 out of 5.0

Recent guest reviews

Situated in by the sea in a beautiful garden, this cozy hotel offers a splendid atmosphere full of the Balinese hospitality and service minded staff. Rooms are spacious, however make sure to get the first floor as the ground level in many cases are situated behind fences. The garden and beach is really nicely laid out - value for money.

We stayed in a bungalow, which was clean and roomy. We had a lovely balcony to look at the beautiful gardens that surround this hotel. There were two pools as well as a jacuzzi. One of the pools is surrounded by beautiful trees, but doesn't get much sun, if your into that. The main pool has sun for most of the day. The staff were more than helpful and we loved the fact that they had water available all around the pool area. We were sitting on the beach and the staff came over and gave us cups of water. The food was lovely, breakfast had a fair variety. All in all a lovely hotel and we would definitely stay there again

Stayed here for four nights in mid November. This was my third time (over the span of 20 years) staying here and there have certainly been many changes during this time. The hotel has three pools including a jacuzzi pool with bar service (excellent for daily happy hour). The rooms were basic with spacious bathrooms. Our only complaint for the room were the sliding doors for both the bathroom and wardrobe which kept sticking and were loud (especially at night when others were sleeping). Furthermore this hotel is outside the main area of Sanur, requiring a 30 minute walk to get to the center. Top mentions was the amazing service we received from all the staff and the breakfast buffet! I would definitely come back for a fourth visit in the future.

It was wonderful and fresh morning with sun shine sofly when I am entering to the hotel. Bird singing on the wide garden before entering the main loby. Clean and friendly receptionist welcome Where the hotel feel in Bali

Beautiful hotel. Very clean and comfortable. the staff are amazing, so helpful and friendly. Not sure about the glass wall in the bathroom and the blinds didn't meet, leaving gaps for all to see. However, this is an amazing place to stay. the food is wonderful and complimentary cocktails and canapés were delicious. Very romantic place to stay.

My boyfriend and I spent a little over a week at this resort. They were welcoming, friendly and it was a truly relaxing vacation. We were upgraded to a larger room. It was cleaned daily and any problems were taken care of swiftly. The breakfast buffet is delicious and definitely worth it. We also took the cooking class offered and that was an entertaining and tasty activity! I definitely recommend it! We also took a tour via a tour guide from the hotel, "Paul Newman", who was friendly and had lots of interesting things to tell about every place we went. He also took some very nice pictures!

My girlfriend and I stayed at the Segara Village Hotel for 10 nights during Oct/Nov and I can't thank everyone enough for a perfect stay. I have been fortunate to travel around many parts of the world and I've never stayed at a hotel where the staff in all areas are so friendly, happy and helpful - it makes a real difference. The grounds are kept so immaculate and beautiful, with all areas maintained to a high standard. We stayed in a bungalow room, which was perfect for our stay and worth spending that little bit extra on. During our stay it was my girlfriends birthday, which was greeted with a card, chocolate cake and basket of fruit in the room - an extra touch which goes a long way. If you're looking for a break in Bali situated in a great position for trips, beautiful beach front location and extra friendly staff, then this is the hotel for you!

If you're looking for a Hotel that depicts all your dreams of a traditional Balinese holiday - palm trees, spectacular tropical gardens, beachside location - then you will love this Hotel. The accommodation is modern and always serviced, the gardens shady and immaculate and staff super friendly and helpful. Evenings sitting at the Byrdcage Bar on the beach, watching the world go by, while enjoying a drink, is a daily highlight . Just a delightful hotel to recharge your batteries

We spent our second week on Bali at this hotel after a super week in Ubud. It came upto the expectations we had of a quiet relaxing hotel close to the beech and town centre. Overall we thoroughly enjoyed our stay but the location of our room overlooking a large service area was a little disappointing both visually and at times because of the noise level. Our room although compact was functional and comfortable, bearing in mind the short time we spent there is was totally adequate for our needs with a super bathroom area and spacious balcony. The beech front location was ideal and access to outside restaurants and the town was really easy. The outdoor bar and restaurant were very low key and the food enjoyable, however far from fine dining. The pool area was extremely nice and the service more than satisfactory. At times the buffet breakfast was not serviced sufficiently and certain areas were not resupplied fast enough. The setting could not be faulted with superb gardens, and walkways giving access to pools and bar areas. One observation, the spa was not really a spa in seemed to consists of a shop and massage room, nothing more. Overall a pleasant stay in a comfortable hotel. Having said that I have one serious complaint about the office providing outside services. We were quoted €40 Euros for a taxi to take us to the orchid gardens, we went outside the hotel and got one for €15. Clearly a rip off, there are taxis everywhere in Sanur just grab one passing by and agree a price.

We were overall completely disappointed in our visit. We first visited 4 years ago and it became a place full of special memories for us but on return we found the level of service has really gone down in standards and they are either understaffed or they just do not care (summary at the bottom). After paying extra to stay in the highest level accommodation (Bungalow 2) with butler service, turn down service etc we found that the first 3 days there basically was no butler service and we didn't get any turn down service. Our first visit to the beach in the evening we asked for some sunbeds, rather than providing beds the staff just said, "can't you go an sit by the pool'. In the end we had to awkwardly stand there reiterating we would like to be by the beach and finally by chance some people to left so we could have sunbeds. After speaking with the manager about our thoughts and feelings of disappointment our butler finally appeared and asked how we were doing. We received the turn down service (which used to completely tidy and ready your bedroom for sleeping) and it was literally just turning down the corner of the duvet, leaving all the cushions and stuff everywhere and placing 2 chocolates. Nothing improved throughout the rest of our stay and no gesture or effort was made by management to make it up to us or show us how our comments had been taken on board. On the last morning the butler finally asked if I would like a drink, I asked for a cup of tea....and he told me I could get it myself from the cart...so close but so far....What is the point of paying extra for a service like that! So Frustrating! To summarise good points: Restaurant staff in the morning friendly, cleaners and ground staff friendly, grounds are perfect, providing free water is nice Bad Points: - Bunglow 2 rooms are dated now and bathrooms especially are tatty, - As good as no butler service by pool or anywhere, - Be prepared to be woken at 6am with sweeping or washing of grounds, - They say they are eco-friendly and save water by not changing your linens every day...then proceed to wash down ALL the grounds every morning. We watched a staff member literally wash the beach path and sand for 30minutes - Beach staff unfriendly and unhelpful - Management don't seem concerned about guests welfare or experience We would not return, and generally felt sad about our stay there. It felt like we should have been paying budget package holiday prices rather than luxury hotel prices. I would advise to take your hard earned money elsewhere where you will be appreciated as a customer.

Jalan Segara Ayu,bali Denpasar Bali

Hotel highlights

  • Walking distance to Sanur Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Sanur, Segara Village Hotel is a leisurely stroll from sights such as Sanur Beach and Bali Beach Golf Course. This 120-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa. Also nearby are Le Mayeur Museum and Royal Thai Consulate.


Dining

Enjoy the pool views at La Pirate Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All of Segara Village Hotel's 120 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, free bottled water, and safes are also standard.


Property features

Segara Village Hotel features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle for IDR 400000 per vehicle one way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a children's pool, an outdoor tennis court, and free WiFi in public areas.

Room options

Bungalow, Pool Access (Not allowed/suitable for child under 12 years old)

Full 1 | Twin 1 | Sleeps 3

Bungalow

Full 1 | Twin 1 | Sleeps 3

Classic Bungalow, 1 Bedroom

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1365 reviews