Novotel Bali Nusa Dua4.5 out of 5.0
Recent guest reviews
We had booked a 1-bedroom appartment in the Novotel Vacation Club for one week and actually left after just 2 nights (even though having already payed for the full week) and moved to another resort close by. There are many reasons for our disappointment of the Novotel in Nusa Dua, and I will highlight just a few of them. The in general nicely decorated rooms make a rather worn out impression and cleaning hasn’t been done really propperly. The corners of the floor were rather dirty and cups and glases not really clean. The most disturbing thing was actually the hairdryer which showed an extremy sticky detoriating rubber surface which you could only use by protecting your hands with a towel. It is extremly surprising that equipment in such bad physical condition hasn‘t been replaced long time ago! Another very annoying issue was the hotels reaction to our demand for an additional, more soft sleeping pillow. To our surprise we were told that there would be a daily charge for the additional pillow. We felt that this is absolutely riddiculus and informed the staff accordingly. We were told that the issue will be checked with hotel management. Unfortunately we were never called back, even though promissed several times. Another pretty negative experience was the gymn, were the level of equipment, cleanliness and service stayed absolutely behind what you would expect. Dread mills seamed not to be cleaned frequently and the few towels were in pretty damaged condition. Besides the a.m. negative observations there are also a few positive aspects, we would like to mention as well. The resort itself is nicely located in a garden like area, has a nice pool and a small and pretty beautiful nearby private beachclub, which frequently is served by a shuttle. Especiallly the staff at the beach club has been very kind and attentive. As a summary we can currently not recommend the Novotel Nua Dusa resort and suggest to management to take respective action to upgrade problematic areas to live up to what you would normally expect from a resort that has the ambition being a luxury class resort.
This was our last stop on a multi center, chosen so we could relax after a very busy itinerary. On the whole a very good experience. My only niggles are regarding breakfast. Perhaps fresh juices would be an idea, the ones served are definitely not, also the choice of fresh on offer is very limited. The pool is amazing. The beach is fab, although the current can make swimming a little difficult ( no fault of the hotel) We found the food we ate (no main meals other than breakfast - just light lunch and snacks) excellent and good value. The cost of drinks is not much more than bars outside the resort. Out of the resort itself there are approx 10 or so restaurants with a 10 mins stroll. Most note worthy is Ulam, and if you dont mind a longer walk, Tapas is excellent (a bit more high end than the others) . If you like your meals a bit more 'sanitised' go for the restaurants at the Bali Collection, all very nice, but its a shopping center and not real Bali. All in all an excellent end to a wonderful holiday. Sad to be leaving.
I use navigator map to find this hotel. It was navigate to the back area of hotel. When I reach front hotel and service by hamble and nice team. I feel happy. Especially when there is mistake in my reservation. Wrong month 😅. The room was owesome and big. With pool view . Clean and comfortable The food was nice and delicious. With need improvement in egg corner. Need to build a queue line. The beach was well maintain and clean. We love it. Recommend for couple
We stayed here for five nights in Feb 2018. Firstly let me say that the staff without exception are excellent in all department and could not do enough to help. A very well done to the team. We stayed in a King suite which was excellent. Everything you could desire with great aircon. Very spacious and clean. Ok, the not so good stuff. The food was very average and poorly presented. Salads were plain without much variation. Beach club BBQ was nothing very flash and was only a two-star experience. This is no reflection on the wait staff who were great. If we dident have the Accor plus card we would not have eaten at the hotel as the price would be to expensive. The restaurant is open air and is very hot and humid. The fans that they have on the ceiling barely work and the free-standing fans are rarely turned on unless you ask for this to happen. The restaurant needs to be enclosed and have proper aircon fitted including fans that work. As i said this is no reflection on the workers who try very hard. It's a pity they are being let down by some areas of the hotel. The bus that transports guests to the beach is absolute rubbish with broken seats and the track it traverses to the beach is only and good as a goat track. The pool area is large however some of the sun lounges and furniture is broken and dirty. Ther are many areas of shade which is a must in this climate. The downside to the trees is that they drop leaves and other rubbish into the pool. Nothing wrong with this if the pools filtration system ( surface leave skimmers ) were working. The end result is a very dirty pool with the pool boys constantly fighting a losing battle to keep the pool clean. Well done to the workers. Managers need to lift their game.
We stay at Novotel Nusa Dua from 2 to 4 March 2018. Their One Bed Room Apartment is very spacious and cozy. It can be occupied for up to 4 person because they have sofa bed. Sorrounding nice and quite. Breakfast also have so many varieties and options. The minus point is that the location is not too close with Kuta. I wish I could spent more time here and definetely will consider this hotel in my next visit to Bali.
My adult daughter and I stayed here for 5 days, we came to Bali for a family wedding and it was our first time. We loved our stay and will deffinately be back with more family members. The staff were always prompt and friendly, the rooms were always kept clean and stocked. The pool view from our balcony was just breathtaking! I love this place. Breakfast was always fresh and yummy. The pool was the best I have experienced. This hotel offers free shuttle ride to and from Bali collection till closing time at 10pm and there is only a 5 minute walk to Coco express which is open 24/7. The beach club was not much to look at but the staff are so beautiful and friendly. You may take the shuttle every 15mins from hotel to the beach club and use your towel card to use towels for your swim. The towel card can be used for the pool towel also. The downside is the bath and shower together. The water made quiet a mess each time we used it. The room smelt of mould and the condensation showed on the windows everyday, I have severe allergies so my face was swallon and my sinus blocked for the duration of my stay. Bali humidity contributed to this so I tolerated it well. This has not put me off visiting Novotel I will just plan to ask for a drier room. I plan to bring my family back here in a years time. Well done Novotel! Thank you for making my stay awesome, thank you to staff for being so lovely.
The hotel may feel a bit old, but it's gold. Really nice stay, very well trained staff, lovely time there with excellent food. We did just rest and relax, and it was all perfect for us. Room was very spacious with lovely ambience. Totally recommended, but of course there are so many options in the area that some may prefer other hotels. This one has the guarantees of Novotel, so no bad surprises . If something disappointed us a bit was the beach, but that's not the fault of the hotel.
That was my first time to stay in Novotel Nusa Dua, and i’m staying in Deluxe Suite which is more spacious, but its worth it. What i love about Novotel Nusa Dua is the room, kids club (since i bring my kid there), and the pool is nice. What i dont like about this hotel is, they dont have private beach like other hotel in Nusa Dua. So i have to go by shuttle to there. But thats not big deal if you dont like beach..this place is very comfinience and far from crowd.
One of the best places to escape in Bali. Enjoy the birds song and the breeze of the wind. The breakfast is amazing, and the room is very comfortable. It's far from the main road, and it is the best place to retreat from the routine.
Check in at night and welcomed by Pak Indra the Duty Manager incharge. Room were spacious and clean. Next morning met the very humble and kind Guest Experience Manager, Ibu Lia. Thanks for the hospitality, Bu Lia. We feel very much welcome and surely will come back!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in BTDC, Novotel Bali Nusa Dua is adjacent to Bali National Golf Club and a short stroll from Mengiat Beach. This 173-room, 4.5-star resort has a private beach, a full-service spa, and a restaurant. Nusa Dua Beach and Bali Collection Shopping Centre are also nearby.
This resort serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 173 air-conditioned rooms provide minibars, electric kettles, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include safes, phones, and ironing boards.
Guests of Novotel Bali Nusa Dua have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 235000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
83.0% of guests recommend this hotelTotal of 3059 reviews