Novotel Bali Nusa Dua4.5 out of 5.0
Recent guest reviews
I stayed here with family for 3 nights at 1-bedroom apartment. Super spacious room with well equipped kitchen set, dining room, living room and balcony. The front staff (Pak Indra if i'm not wrong) approached us politely to help checking in when there was a queue at the receptionist, thank you so much! Breakfast has lots of variety but we had to line up for about 5 minutes. The hotel property is really beautiful, my daughter loves to run around the hotel. The location of this hotel is great, close to Mengiat beach (by free shuttle) and Bali Collection (free shuttle as well). The kids pool and kids club are really nice. Very recommended for family :)
I got two bedroom apartment. The apartment is very large with balcony. The breakfast is good and various. There have 2 swimming pool for adult and kid. There have playground too. The officer is very polite.
We were booked into this hotel by a friend and this wouldn't have been our first preference however we were pleasantly surprised. There were a few hiccups which were pretty quickly death with. We were booked into a deluxe pool view room but on arrival the room had a very musty odour which was changed out very quickly after complaint. Also being school holidays we were expecting lots of noise and again this wasn't the case as most of the families were respectful of the other clients. The hotel was full and breakfast seating was a bit of an issue but there was only one day where we gave up and dined elsewhere. Finally my only other issue would have been the lateness of room service with regards to cleaning (4 o'clock one day). I will go back as the posatives outweighed the negatives on this trip.
Love this place very much. It has great kids facilities (kids club, pool, meal package), great service for family and great location. I will definitely come back again. This place provides value for money. I think they have the best deal in Nusa Dua.
We went again this Christmas with family and friends (staying in a 3 bedroom apartment with a private pool) - after a year and a half. And we enjoyed the experience all over again. The service, the great breakfast spread, the expansive apartment, and the fun activities for kids - the hair braiding is a super hit. Went again to the spa, which has some good off-peak packages to explore. Handy mini mart around the corner for any snacks and the in-room amenities / kitchenette works well for those with young families.
We went there for our honeymoon last year, and I have to stay the hotel stuck with us, and we really hoped to go there again for our anniversary this year. The hotel had the perfect balance between local cuisine and ambiance, and international lifestyle. Super friendly staff, and amazing view and services The next time we go to bali, we'll definitely be staying here at Novotel Thank you for a memorable stay <3
i aint a fussy traveller as i believe blending in with local culture is a given. chose the one bed room apartment as we have a baby along. upon check in we were upgraded to two bedroom apt so no complains with it. requested for a baby cot and was told already setup in room. our baby was tired from flight so wanted her to rest in cot but realized the cot was yellow and stained around and not proper mattress on it but just a thick folded blanket. we brought along our mattress cover but cant use it. hotel should be aware that for baby safety a proper mattress in cot is crucial and not just using a make shift blanket. the pillows and bolster were also not covered and look yellowish. i wouldnt place my baby in it! we end up having to settle her on the king bed. which meant having to watch her whole time lest she roll off bed. the rest of the apartment is ok has a kitchenette, fridge and stove top. the bed has creak noise with slight move which is not good when u hv a baby sleeping on it and trying not to wake her. breakfast is ok not fantastic. the pool area is nice and not as crowded as i expected and a kids club n playground. our baby is 8 mths old so she cant use much of the kids club and we brought her to playground to use the baby swing. unfortunately the baby swing is also a hazard!! the plastic seat is cracked badly and alot of sharp edges so no baby can sit in it! should at least repair it before any other baby's butt get cut! the hotel grounds is big and nice landscape around so we can push our stroller around. there is a minimart at back of the grounds must exit through the pause cafe area. we bought a 6litre bottled water so we can use to clean baby's stuff but the price was hiked double when we saw the same bottle at another place. the tv channels were good many cable tv channels in diff languages. and some kids tv channels. bathroom heater takes a while to get the hot water out which is annoying. the in balance spa is a missed! chose the promo balinese massage for 70min and i didnt felt being massaged at all... i end up still feeling achy and not relaxed.. same goes for my hubby who went for the 2hrs massage. not worth it. also we had a free airport pickup and i requested for a car seat for baby (had to pay extra for it) the car seat was so huge more for bigger kids instead. the strap cant even secure my baby properly. and i had to hold her when the ride got bumpy. one plus to the driver who kindly brought us to minimart to buy bottled water and lunch takeaway before heading to hotel. this place is nice as a family resort but just those items i highlighted can be improved on.
I stay at service apartment with spacious living room and convenience balcony. I also got very functional kitchen with complete kitchen set and equipment. I'm really satisfy with my room. The breakfast menu selection was closer to 4 star hotel instead of 5 star. However, I didn't have any complain about this considering the price point. The swimming pool is ok but sometimes it got really busy with a lot of children. The best part of this hotel was enjoying sunrise from their private beach. You should never missed it when visiting this hotel. The down side was you need to walk to that beach because the hotel didn't prepare shuttle bus for sunrise view.
The service of this hotel is good. But two things that I don't like from this hotel. I have booked room with pool view. But it seems that the receptionist didn't not give me the right room. I always got the same problem with Novotel everywhere. Every time I booked a room, it seems that I never got the room I was supposed to get before complaining. Also, the breakfast is only standard with no many selection of food. Apart from those, room is ok and service is great. I think this hotel is more suitable as a 4 star hotel than a 5 star hotel. The price is affordable hence I am not complaining about that.
Stayed @ Novotel Nusa Dua BTDC in may Got an upgrade to apartment would like to say that one should stay in apartment it's very very good and amazing . Was there with kids and they loved to stay they had a very good time . Excellent Hospitality and amazing staff Kids friendly Thanks Amish
Novotel Bali Nusa Dua places you next to Bali National Golf Club and within a 15-minute walk of Mengiat Beach. This 173-room, 4.5-star resort welcomes guests with conveniences like a full-service spa, a private beach, and an outdoor pool. Nusa Dua Beach and Bali Collection Shopping Centre are also nearby.
This resort serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 173 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 29-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include safes, phones, and ironing boards.
Guests of Novotel Bali Nusa Dua enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 200000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 2758 reviews