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Novotel Bali Benoa

4.5 out of 5.0

Recent guest reviews

Stayed here with family (kids 9 and 11) for four nights. Good and clean rooms, lots of friendly staff and good breakfast buffet. We had lunch at hotel, was ok but not great and pricy. For dinner we went to close by restaurant (Bali Cardemon).

NOVOTEL on a personal level was a great choice by my wife when we visited Bali . They were nice to upgrade us from a normal deluxe room to their cottage and which was very close to the beach .Compared to the other hotels on the beach front line novotel was cost effective and other thing here were also way cheaper than the hotels in the vicinity . We had all services of a 4 star hotel and yet did not have to pay a huge price for it . They had a decent pool with a tiny private beach to use . While the restaurant was not as expensive as other hotels around . It also had two shops right across the hotel at a maximum distance of a 5 minute walk where you could shop for everything right from alcohol to snacks . Staff here was extremely friendly and the over experience here was a pleasant one .

We had a great time - doing not much at all! Our room and the resort's facilities exceeded our expectations. The buffet breakfast was excellent. Our room was in the Garden Wing and we spent much of our time around the Garden Wing pool. Didn't spend much time on the beach as there was a strong breeze from the sea that is apparently usual for July and August. Despite the wind, we did have several meals at the resort's Cocos on the Beach restaurant and the food was great.

We just stayed at the Novotel for 8 days We loved it great staff, big hotel, nice food, nice beach amazing massages. Really nice restaurants close by not a lot of shopping around but plenty of massage places.

Highly recommend the kick coffee cocktail that Made makes in the middle bar. Staff are friendly. The lady that makes the omelettes in the morning is so nice and makes the best omelettes in Bali. The whole breakfast spread caters for many tastes. This was our second

Did online express check in but had to wait long to get my key on arrival. Had cinfirmation of 2single beds room but it was 1king bed and I asked front desk to change to 2single beds. House keeping did not show up 30minutes so called front desk again. During this I could not get shower. There was no bath mat,only 1glass for 2people in bath room. There were no slippers and no bath lobes(check out time I asked it they stop supply of these amenity now. Found that house keeping forgot(If I did not ask this ,Hotel think we take them away and will charge ) Cleaning of bath room was awful. You can see stains on the mirroir and door of shower room. No more water tank for refil water bottles but they put 2big mineral water bottles(If they claim it is a eco friendly hotel,why they put plastic bottles? And more, front desk ask us to pay for these mineral water because it is not free of charge. But we did not find any price tag nor notice nor price list in our room! Then front desk checked again with house keeper and found it was their misstake that forgetting to put price tag on the bottles I have been staying this hotel for more than 6times. But will never come back. Facilities are out of date and bad service(specialy house keeping) and we had not very nice impression. This is 3stars "family""bad service" hotel. Not for the price which they charge.

I got the room across the street which I did not expect because it was my first time there, all I know from the internet it was beach side. Second disappointment, the key of the room was broken, the engineering staff tried to fix it but didn't succeed and have to get back in the morning. So that night we were offered to move to other room but as we're tired and I booked 2 rooms side by side I don't want to move far from my family. We have to call FO to unlock the room every time we want to get in our room. The room was also smelly even it is spacious. The staff are friendly and nice and the facilities are ok. I am member of Accor but I definitely will not come back there.

We were twice in this hotel during our Indonesian travel.The hotel is a 20' away from Denpansar Airport, in a not too touristic part of Bali at the beach: Tanjung Benoa. Very nice garden on both sides of the street with nice swimming pools.Very friendly service, with by far faster check-out than check-in. The family rooms (3) are top for parents with 2 kids <16 years. Even a play station is available. Breakfast is above average and offers more than enough choice.The beach restaurant is a rather slow but from a quality perspective good. Animation is OK, very extensive offer of water sport activities. Tennis free of charge.Overall very friendly staff. Evening restaurant and SPA is suffering from intensive competition around at cheaper prices for still a rather good average quality.

Stay for 2 nights in tropical terrace room, it was a great room with nice terrace and bathroom. Unfortunately when we check in, the bathub is leaked that make the floor wet, we call the maintanance and it took an hour for fixing the bathub. The hotel is nice and great for relaxing, we really love the terrace infront our room and the pathway to our room and the beach is full of plants and tree. They have several activities for family for free. We would like to stay again!

Im not a big fan of large international hotel chains, that exports money out of local pockets - but Novotel Bali Benoa is a great place to stay for a few days for completely relaxing! The hotel offers a free gym, tennis courts, 3 pools (maybe even more if you wander through the whole facility?) and lots of different activities - we just did a free massage course. The breakfast buffet is amazing! We did not try any of the other restaurants at the hotel, as we thought they were a bit pricey compared to the places just around the corner from the hotel. The rooms are fine, even though ours were across the road from the hotel. It seems like it offers a lot of different accomodation types. We used the hotel for 2 nights before our midnight flight back home. The hotel had not issue with us using their facilities throughout our departure day, after checking out.

#70 Jalan Pratama Nusa Dua Bali

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a leisurely stroll of Turtle Island, Novotel Bali Benoa is within a few miles (5 km) of Nusa Dua Beach. This 187-room, 4.5-star hotel has 3 outdoor pools along with a private beach and a full-service spa. Bali Nusa Dua Convention Centre and Pasifika Museum are also nearby.


Dining

There are ample dining options with 3 onsite restaurants, including Uluwatu Restaurant, which specializes in international cuisine and serves breakfast and dinner, and Cocos Beach Club with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

All of Novotel Bali Benoa's 187 rooms are air-conditioned and have an array of amenities, including furnished balconies or patios, sofa beds, and refrigerators. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free bottled water are also standard.


Property features

Novotel Bali Benoa features a private beach, a full-service spa, and 3 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 18 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a children's pool, a health club, and a sauna.

Room options

Room, 1 Double Bed

Full 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed, Terrace

King 1 | Sleeps 3

Family Room, 1 King Bed with Sofa bed

Full 1 | King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 2952 reviews