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Novotel Bali Benoa

4.5 out of 5.0

Recent guest reviews

Excellent all round. Location! Location! Location! Clean! Staff were so friendly, remembering names, always willing to help or just even have a chat. Food variety which helped heaps especially when you have fussy eaters. Drinks yummy, fresh & variety!!! Activities available if you want, Spa sevices.......massages, facials.....recreation sports on the beach........wifi accesss was great which was a lifesaver......you name you have it. Definitely will go back!!!!

Our room was lovely, poolside and beach inviting, but what sets Novotel Benoa apart from the rest is the amazing service. The staff are just wonderful, especially Angus, Adi and Yessica went above and beyond to make us happy. Thank you

Nice resort with nice clean beach. Good food and excellent staff. Rooms and resort itself get clean and comfort level is 5/5. Only negative thing is it's not all Inclusive resort and location is very far from main attraction. Otherwise highly recommended by me.

This is one of those very family friendly resorts in one of the more family friendly part of Bali. We have been taking our kids here each of the past 5 years and still love the ambience and service. Yes the rooms are showing some age and yes the buffet area isn't super fancy but the staff are great, baby sitters are easily found and the 3 pools and 3 bars keep things nice and fun. Recommend the beach side terraces but the rooms across the road aren't bad either and there are pools on either. There is even a tennis court for those so inclined. Decent online deals to be found usually although the place does fill up during the holiday seasons.

The room was very small. The bathrooms could have been more clean. There was water leakage in the toilet. The breakfast was pathetically awful. The variety could have been increased. I had mentioned in my request that i would like vegetarian items for breakfast. But there were hardly any items. The other places in the area provided way better breakfast. The property is nice. The pool overlooking the beach is also nice. But its not a very great hotel to be recommended. There are way better hotels in the same location at better rates with good food.

We were warmly greeted on arrival by Ketut and Ayu. Check in was excellent and we were made welcome. We had an issue with our room wih a water leak from the washbasin, front of house staff , Parwati, Gung Sri, Merlynne and Komang assisted as in trying to resolve it with engineering coming on various occasions to attempt to fix it. They would fix it and it would start leaking again after 24 hours. Komang and Kadek gave us a different room and we were also given a complimentary massage for the inconvenience. Breakfast is great with a wide variety of food choices. Sukisina makes the best omelettes and always helps all the guest's that want eggs for breakfast, with a big smile. She clearly enjoys her job.

I stayed 2 weeks ago with my family. The staff were really nice and helpful. They gave my toddler a ballon on my check-in. Simple yet made my boy really happy. The room was spacious with sofa bed and garden terrace. Breakfast was good. However my room is located accross the street so we have to cross the street everytime we want to go to the restaurant/kid swimming pool. Otherwise everything was great.

We stayed for a week recently and would happily go back. We have nothing negative to say about the hotel, the food was good, everyone of the staff were brilliant, without exception. They were so helpful, pleasant and attentive, nothing was too much trouble. The main reception area, bar and eating area is themed and quite open. This leads onto the large pool, a central dias then beachfront. We were located in the two story annex across the road, all rooms were built around 2 central pools one of which was a quiet relaxing area, the other was separated away from the first and was more for families which also had a bar. The room itself was very nicely decorated in the same theme as the hotel, it was large and airy with a generous balcony overlooking the pool. The gardens in which the rooms were situated gave a vibrant splash of colour adding to a nice overall view. Wifi was free in the complex, the bed was comfortable with an excellent cleaning service. The hotel offered many features and services such as a kids club, entertainment most evenings, Gym and massage. Ordering of drinks around the pool or on the beachfront was by waving a flag provided, staff were very quick to respond, pure indulgence!!. An excellent hotel at very reasonable rates, recommend you give it a try

Amazing atmosphere and good service! We really enjoyed our holiday in Novotel Benoa. The two swimming pools, the resortrant, and also the private beach were really nice and clean. The room service always aviable

I visited BAli in october'17. Stayed in Novotel, Benoa Bali. It is village theme hotel and private beach hotel. I stayed for night. I was nice experience. The service was excellent. There were cultural program every night and in day time also.

#70 Jalan Pratama Nusa Dua Bali

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Kuta Selatan, Novotel Bali Benoa is within a few miles (5 km) of sights such as Nusa Dua Beach and Bali Nusa Dua Convention Centre. This 187-room, 4.5-star hotel has 3 outdoor pools along with private in-room spa tubs and 3 restaurants. Bali International Convention Center and BIMC Hospital Nusa Dua are also nearby.


Dining

There are ample dining options with 3 onsite restaurants, including Uluwatu Restaurant, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Cocos Beach Restaurant with its ocean views. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All of Novotel Bali Benoa's 187 rooms are air-conditioned and have an array of amenities, including private spa tubs, furnished balconies or patios, and sofa beds. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.


Property features

Novotel Bali Benoa features a private beach, a full-service spa, and 3 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 19 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 3131 reviews