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Novotel Bali Benoa

4.5 out of 5.0

Recent guest reviews

We booked two rooms for family to be near each other. Unfortunately when we arrived, we were told that our rooms were on the other side of the road,not on the main property and not together. Nonetheless we didn't mind because early in the morning before breakfast, we had the peaceful swimming pool all to ourselves to do our laps (which was a great start to our day). The rooms are very comfortable but the pillows would need to be replaced, being very stained and covered by two pillow cases. I didn't feel comfortable sleeping on that. Great breakfast buffet and I would recommend relaxing on the beach front with lovely cocktails served by the most amazing, friendliest and attentive young lady in the name of Winda. Every hour of our days were happy hours with Winda so much that we felt welcomed! The rest of the staff are efficient, discreet and lovely people.Apart from minor problem in the room and being disturbed late at night by Chinese guests shooting between themselves in the corridor and in the room next to mine, that made me call security, I enjoyed my stay very much. Being an Accor Member, will come back if the occasion present itself.

Great balinese hotel in a beautiful garden, large and well equiped rooms, varied and copious breakfast buffet in a friendly atmosphere and beautiful surroundings, nice spa. Hotel staff is very friendly and helpful. Very relaxing stay.

We booked a Beach Cabana, when we arrived the one allocated was right next to the Pool and Restaurant (very noisy) Needless to say we refused the room. The duty Manager kindly moved us to a pool Villa naturally at extra cost, and that was fantastic! A little private paradise. These rooms are worth every penny. The breakfast is a bit hectic and if you don't get there early it's difficult to find a table and the food replenishment is very slow. The so called peaceful swimming pool across the road is lovely, except when you have the bad luck of having to share it with French visitors who shout at each other across the QUIET pool. I must say, I will certainly go back to this hotel despite the few hiccups. The Management and Staff are very helpful and competent.

This was our first trip to Bali travelling with another couple. What a beautiful resort to stay in. The staff were so attentive, friendly and helpful all the time, especially Sukisemi (omelette lady) and Juliarta who made us laugh and feel like family. The grounds were absolutely amazing and the pools were very special. The ladies in the spa gave wonderful relaxing massages and the food was excellent especially the breakfast buffet and the seafood night on the beach. Would definately recommend this resort as it is close to many good restaurants, cheap massages and a little quieter than some of the other resorts. We will certainly be back.

Recently stayed at this beautiful resort for the second time in a Family Suite with our two kids. Check in was smooth and easy especially being Accor Members. We were pleased to find out that our room was going to be the same as our first visit. Welcome drink and cool towel was refreshing, our cheeky kids asked for another one which was no problem at all. Moved to our room with the escort of one of the Bell Boys, he knew we'd stayed before and laughed and said we've made his job easy. Gave him a small tip, you should've seen the smile on his face, priceless. Family Suites perfect for families with kids. Separate kids room with two bunk beds, TV, zircon, fan and PlayStation. Spent a lot of time relaxing by the pools, especially the main pool which runs parallel to the beach. It's pretty deep, actually, very deep but there's a kids pool for the little ones. If you've got toddlers, make sure they're good swimmers or invest in a good floatation device. There are two other pools, one exclusive to adults, another with a swim up bar which isn't as deep as the main pool but isn't very big and has limited sun lounges. Breakfast service was exceptional and you're spoilt for choice. You've got your standard bacon and eggs, egg station cooking everything you request, plenty of breads, fruits and Asian cuisine also available. Two coffee machines available if you didn't want a standard coffee or tea. Rooms always cleaned after we'd walked off breakfast and kids bed toys were placed in a different way each time - they loved the surprise. Only had a couple of minor issues with the room, rain shower was pretty average this time, lacked pressure. Also, the kids room had a musty smell a lot of the time !! They've installed a exhaust fan to eliminate this issue however it turns off when you turn the lights out so in the morning, it was rather musty. Any who, minor issues didn't hinder or spoil our time here. We'd have no hesitation is staying here again, and have recommended this resort to family and friends.

Was fantastic. we had the Grandchildren with us. Great pools, clean, friendly staff. Lovely spot to have a Happy Hour on the beach sitting on bean bags. The food in house was scrumptious, we ate in a lot with the family and enjoyed every meal. The kids loved kids club. Would love to return and have another great holiday. We stayed in the rooms over the road, this wasn't a problem as the two pools and bar this side are fantastic as well.

We enjoyed our short weekend trip in this lovely villa. It was quiet, warm, and near the beach. Villa that we stayed in was quiet large with bathtub and outside shower. Love the pool and beach side. Warm greetings from hotel staffs. We also went for spa as last customers. The massage was great as we both fell into deep sleep. Breakfast is so-so. Not as many selections as we like. Overall, I would recommend for couple or family.

I have now stayed at Novotel Bali Benoa on 5 occaisions and there is a great reason why I keep coming back. Tanjung Benoa has a laid back and relaxed atmosphere. The hotel is right on the beach and offers all the ammenities that you would expect of an Accor property. There are plenty of places to eat and drink within a short walk from the hotel (if you decide to leave the hotel at all) and the 3 pools mean that you can find always find a sunbed to lay and relax. The service is very good and the staff are lovely. I would thoroughly recommend this hotel for anyone who is looking for a relaxing experience by the beach.

In November, my boyfriend and I spent 2 weeks staying at this hotel. It was simply wonderful. The staff are very kind, the hotel leads onto it's own private beach, and the buffet food was delicious for breakfast. It is a little pricey for food at the hotel, but stepping out and walking a further 5-10 minutes, restaurants are available which are more reasonable for price. The hotel, still, is a high recommendation with a beautiful sunset/sunrise each day, and very relaxing to stay.

All I can say, I am very happy with my stay. Everyone is very friendly, even the manager did come and Say hi. Thank you bu Devi to you and your team, great job. Nice food and very good view as well of the beach. Will be Glad to come back next time. Only downside is no tequila during our stay.... So we don't get our margaritas Understand because of some Accor people came for audit so no purchase for that time? Anyway it's been great. Breakfast is superb, one of the best I had between all Indonesian Novotel, and nice dinner too

#70 Jalan Pratama Nusa Dua Bali

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Located within a leisurely stroll of Turtle Island, Novotel Bali Benoa is within a few miles (5 km) of Nusa Dua Beach. This 187-room, 4.5-star hotel has 3 outdoor pools along with a private beach and a full-service spa. Bali Nusa Dua Convention Centre and Pasifika Museum are also nearby.


There are ample dining options with 3 onsite restaurants, including Uluwatu Restaurant, which specializes in international cuisine and serves breakfast and dinner, and Cocos Beach Club with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


All of Novotel Bali Benoa's 187 rooms are air-conditioned and have an array of amenities, including furnished balconies or patios, sofa beds, and refrigerators. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free bottled water are also standard.

Property features

Novotel Bali Benoa features a private beach, a full-service spa, and 3 outdoor pools. There's limited parking, and an airport shuttle (available 24 hours) for USD 18 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a children's pool, a health club, and a sauna.

Room options

Room, 1 Double Bed

Full 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed, Terrace

King 1 | Sleeps 3

Family Room, 1 King Bed with Sofa bed

Full 1 | King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 2906 reviews