InterContinental Bali Resort5.0 out of 5.0
Recent guest reviews
Only stayed for a day prior to flying out. We usually stay in privates villas so we've never stayed in a big resort like this before. While the location, pools and lawns were nice I don't think we'll stay again unless, like this time, we have to. Too many people, and wow, super expensive. We usually pay a lot more than this place, so we don't mind spending more for luxury accommodation, but the price of food and drinks was over the top. People stuck in these resorts are getting ripped off when you can dine in luxury for a fraction of the price.
Intercontinental Bali Resort is fabulous! It's a beautiful setting with friendly and professional staff. The pools and beachfront are stellar. We had adventures planned several times, then opted to spend the day at the resort instead because it's such a magical place. What makes this resort so nice is the access to and view of the lovely, walkable beach, the large and luxurious grounds and the smiling staff. Another excellent feature of the resort is the easy access to surrounding businesses. While all of the resort restaurants are very good (do not miss the Japanese restaurant Ko, at least to see the amazing interior!) it's nice to have other options nearby. There are many reasonably-priced grilled seafood and Indonesian restaurants on the beach, maybe 2 minutes by foot. At night, soak in the sparkling lights at sunset from a table on the beach eating fresh grilled lobster. Outside of the resort entrance there are spas, a convenience store, souvenir and clothing shops and a fabulous Indonesian restaurant. We have stayed here 3 times, twice with the Club Intercontinental amenity and once without. While the Club is nice, the resort is worthwhile with or without. We found ourselves gravitating to the non-Club pool as it's closer to the beach and has a swim-up bar. This is a great resort. If you want to escape the real world, this is the place! I heard there will be a remodel in the next few months. The resort grounds are so big that I would stay here even if there was construction elsewhere at the resort, then you'll have the expansive pools and cabanas to yourself. Enjoy!
The intercontinental bali resort is the best around , the most amazing service , the best food, the resort extremely well maintained, loads of restaurants, pools and right on the beach ,,,,,,,,,AMAZING....
We are IHG Spire Ambassador Elite Members and we have stayed here before This is a wonderful resort with regard to facilities, and service, but the Club rooms are in dire need of renovation. The air in our room was not working properly, and the shutters would not close properly. Both issues were resolved quickly. We booked using points, and felt like even though we paid a large "upgrade" fee to use the club facilities that we were still put in perhaps the worst room. I would have thought, that considering the condition of the club rooms and our loyalty to the brand they would have done their best to look after us. (Even though we booked using points it still cost us about $300 per night for the club amenities and you forfeit any right to an upgrade - as an ambassador member etc) I was travelling just with my 6 year old son, so requested a room close to the club pool and when we checked in, we discovered we were as far from the club pool as possible - all the way over near the helipad. I arranged to move the next day. We have stayed in the resort previously in higher room types, and there are much better quality rooms. There should be some discretion applied when dealing with reward nights, and IHG members - I wish I had not used my points and had instead booked a decent room. I understand they have scheduled the renovation for the club rooms, but they should be pricing them accordingly too. Also when I checked in, they wanted to deduct a 17,000,000 ($1700 AUD) holding deposit, this seems excessive, considering we were staying 2 nights and they were being paid for by points (which had already been deducted). I questioned it, and they rechecked and ended up charging me around $500 AUD...check before you agree. I am not sure if this was an error, or they were counting on me not knowing the exchange etc, but I did and I wasn't having it. (And I am still waiting for my holding deposit to be returned). I ordered room service one night for my son - a club sandwich, and it my son would not eat it. It may have been confusion on our behalf about what it was, but it was basically a cold chicken salad sandwhich.....and a crazy expensive one at that! We probably won't stay here again.
Our family stayed here several times while we loved bed in Jakarta many years ago. We loved the Intercontinental then and we still love it now. It's a beautiful resort with beautiful pools and beach. It's right next to the fish restaurants on the beach. We had a club room and enjoyed getting the smoothies several times a day (included with the room). The larger main pool is great for families and has many shallow areas for smaller children. The beach has great waves but they aren't too big. Great for body boarding or just playing. We love this resort.
I stayed at this beautiful resort for 3 nights at the end of a 4 week trip. The resort is massive, with one wing of the hotel under renovation, which doesn't really impact on the overall serenity of the place. It is very popular with couples, especially young honeymooners and families. As a solo traveller, I found that the general reaction of the staff in the restaurants was to be aghast at the idea that I was traveling alone. This made me feel quite uncomfortable (as if I was taking up a table that could be better used), which could be addressed through staff training. Overall though, the 6 pools and absolute beach frontage is a winner. The food at the Ocean bar and grill is also significantly better than the trip of seafood cafes on the beach next door, albeit much more expensive. I also used the hotel transfer service to pick me up at Benoa port, which worked flawlessly. It is more expensive than a metered taxi, but 25% of what the cruise company wanted to charged. Also a good relatively inexpensive private service to nearby Denpasar airport.
Intercontinental resort made our vacation really special. Me and my girlfriend enjoyed every corner of this paradise. Had a good swim with a good memories. People and staff were very accommodating. I would definitely recommend this to my colleagues.
We stayed here for 5 nights recently with 3 children (3, 6 and 15). We had interconnecting club rooms. The resort itself is beautiful, they are constantly cleaning and maintains the landscaping and it just looks amazing. The place is massive so can be a bit of a walk to different places. Staff are very attentive and friendly and nothing is too much trouble. We had Augusta as our butler when we checked in, he was very friendly and even organised a cake for our anniversary. The only negative thing about that is he was on a break on our 4th day until after we left and we did not know if he was replaced as the new butler did not even come to introduce himself or make himself known. Check in is in the club lounge which is nice and private however did take quite a while as I think they make sure they are giving you the best service possible. The rooms were quite old looking and in need of new furniture. I think the clubs rooms would be suited more for older couples or families with older children as it was quite a walk to the main pool with the smaller kids. The club inclusions were great however we didn't use them much as the kids were having too much fun in the pool to get dressed and have afternoon tea in the lounge. It did however include Kids Club and they really enjoyed their time there. One thing that was missing is the atmosphere in the pool. Especially being Australian school holidays I think they would have had a great response to some pool games or music where the kids (and adults of course) could play or do Aqua Aerobics. Overall a great stay with great service but suited more to older families.
Wow....I don't even know where to begin. This was our 4th stay at this fabulous hotel and they again managed to exceed our expectations and make our stay so memorable. As there are so many great points to highlight, ill break it down: Staff: I can honestly say that we have never experienced bad service from anyone that we've interacted with at this resort. Each person, from wait staff to nanny's to front desk employees all go above and beyond to make your stay perfect, and you can tell they genuinely love their jobs. Nothing is too much trouble, they are always smiling and in a resort with hundreds of people they manage to make you feel like a movie star. Facilities: The grounds are incredible, very well maintained and offer enough space for everyone. You never get that "crowded pool" feeling, and there is always a pool bed available. The only hard part is deciding which of the many locations to go to... pools, garden, beach etc. There are some major renovations going on at the moment in one of the room wings, however it was discretely blocked up and noise/disruption are kept to a minimum. The only disruption we found was the lack of "working lifts" and as we were travelling with a toddler/stroller it made moving around a bit tricky. After mentioning this, we were offered another room that would make our life easier. Cant ask for more than that! We stayed 8 nights, and other than the minor lift access issue, we did not feel at all affected by the renovations and it definitely didn't detract from our stay. Dining/Drinking: There are multiple places to eat and drink if you, like us, prefer to hibernate within the resort walls and not venture outside. They are all wonderful, but our fave is by far the sunset bar and grill from about 5-7pm. The view is magical (i feel one of the best in Bali) and there is nothing better than sitting with your feet in the sand enjoying a cocktail or two, while the kids can play around you (or at the nearby playground). The Japanese restaurant is also awesome, and the pool side restaurant does fabulous Nasi Goreng. Cant leave out the Italian restaurant either, the food is world class! After 8 nights of eating solely at the hotel, I didn't feel bored or sick of the food, could have happily stayed another few weeks. Kids Facilities: Being a family of 4, with a 5yr old and 18m old, this resort ticks all our boxes for a relaxing family holiday. Wonderful kids club facilities with staff that love playing with the kids, competent and reasonably priced nanny's for after hours. multiple pools, perfect white sand beach, play ground, lots of grass and ball sports, dedicated kids menu's that aren't just full of processed crap (all fresh and healthy). We never have any issues with cleanliness or illness. Many of the rooms are being renovated/upgraded but the older rooms are still very nice and comfortable. The biggest plus for this resort, unlike other 5 star hotels is that everything they do, they do well. They aren't just ticking a box. They go that extra 10% every time. I could sit here and list a heap of "those little extras" as there are so many, but that is what makes it an amazing holiday. You don't want for anything, and if you do, they are happy to help. If something goes wrong they fix it. I am sounding very bias but i have now converted 5 other families to this resort over our last few visits, and they all agree, that once you experience "The Intercontinental Bali" its very hard to go elsewhere. It is the benchmark for all other resorts.
The stay at this resort was very luxurious and charming. It is one of the best resorts for people travelling on a limited budget. All the facilities are very nice and staff at the resort is also very charming and helping.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Jimbaran Bay within 2 miles (3 km) of Benoa Square, InterContinental Bali Resort is within a few miles (5 km) of Udayana University. This 418-room, 5-star resort welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 4 restaurants. On the beach, the resort is also close to Lippo Mall and Circus Waterpark.
Enjoy dining at KO, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
InterContinental Bali Resort's 418 rooms are air-conditioned and provide balconies, minibars, and free bottled water. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include ceiling fans, safes, and phones.
Guests of InterContinental Bali Resort have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle for USD 45 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, 2 spa tubs, and a sauna.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 4007 reviews