InterContinental Bali Resort5.0 out of 5.0
Recent guest reviews
Good club service A bit rundown facilities, room, bathroom, & club lounge Breakfast @ the club was just OK The Location in Jimbaran beach is perfect Such a large resort, it takes a long walk to go to some rooms
Me and my family had an amazing stay at the Bali Intercontinental Resort. The Resort is very good and children enjoy their time there. The beach is well maintained and the Suite was very good. The staff are always helpful and smiling. Notably, Bayuni, Joli and Metri of the Club intercontinental were very helpful and offered excellent service. All the staff at the Jimbaran Garden Restaurant and the Sunset Bar and Grill were amazingly good and well trained! Whilst the Resort was operating at 100% occupancy, the Staff offered excellent service to the extent that they make you feel at home. Everything is perfectly planned and well taken care of. The senior management at the Resort seem to be doing an excellent job in selecting and training the staff! I think the GM Mr. Michael Koth is doing an excellent job and I wish him all the best. The Concierge are very helpful and friendly, but it would have been outstanding if they had tickets for major attractions and events that could be purchased directly in the Resort. Moreover, it would have been great if their Bukit Suites had two bedrooms. they are very spacious, but with one bedroom only. Also, a microwave in the Suite kitchen is needed. We had an excellent driver from the Resort, Mr. Darmadi. He was very friendly and passionate about his job and always helpful. By and large, an excellent experience! Keep up the good hospitality, excellent service and high quality of the resort. This is definitely a place to stay when in Bali!
Overall the layout of the resort, its location, food, staff etc are great. However the resorts seems to be old and the rooms need serious refurbishment. As a family we had issues with cleanliness of the room. The fittings, plumbing, etc also need to be renovated. We had a kill a few cockroaches and had get our bed changed in the middle of the night because the bed was infested with ants. All this did leave us with a bad taste though the hotel did try to make it up by offering some freebies. The outdoor campus of the resort is fabulous including the pool. The staff is great and the service quality is high level. The hotel is very close to a bunch of sea food places on the Jimbaran bay which are know for their sea food.One should not miss an opportunity to try out the sea food there.
Had a great stay for three nights at the start of our Bali holiday, It was a very good way to unwind ,booked a club suite and enjoyed the fantastic facilities and Amazing staff who could not have been more attentive.a true 5 star resort
We spent 7 nights in this resort and we had a blast. My husband and kids and my parents in law couldn't miss a day without swimming in the beach and in the swimming pools. They could chose which swimming pool they wanted to swim in each day as they have 5 different types of pools. The hotel's hospitality at their greatest. The breakfast is excellent and they're all very nice! From Asian to European food are served for breakfast. The room is spacious and modernly renovated. You can watch sunset everyday here as it's just breathtaking. The only hick is that the food price in their restaurants is very expensive knowing that you have to add 10%+ 11% for taxes. But over all we're so satisfied with the service, facilities and amenities.
Booked 6 nights in club, the hotel is a large resort complex which rolls down to a beautiful beach. If you do decide to stay then club should certainly be considered. Afternoon tea and cocktails are served in a fantastic colonial setting, live pianist, great service and a wide range of included drinks. Also with club the pool area is large, plenty of space and available sunbeds, large grass area and included non alcoholic drinks. Sunset bar others a great place to reside in the evening, again included drinks and great views of the famous sunset, and then if required a short walk to the beach bars, who offer a cheaper selection of dining options. Our room was a duplex club room, which had plenty of space for our family of four, but the downside was the darkness , the tiredness of the room which certainly needs updating. Outside of club the food and drinks are expensive for Bali, but you are in a 5* hotel and it's high class amenities, which is difficult to fault. Would fully recommend.
Selections and services are as expected. There are too many flies around all the foods and you lose appetite and time waving off the flies on the buffet table as well as when you return to your table. Although the food are covered by a net case, not point if the flies are inside the net. Restaurant employees should have better attention especially in the morning times.
As a platinum member at IHG, with almost 200 nights a yea,r at hotels in asia, have we fund this little gem for our private holidays. We always use the club room, and the lounge. However after have read the comment from a person visiting this hotel that it was bad that the children could not enjoy the club pool or club lounge I have to disagree. Adult holidays are exclusive and few and far between. This particular hotel has a huge pool for the families and their children. By the club pool are the families, with children welcome in the afternoon for drinks and snacks, for free. During the day all drinks are free, for all club room guests. All this is posted and very clear. We have travelled with our children, all over the world, however there are places they do not need to be, and will not be happier if we let them. Let children be children, and allow adult so have a zone at this 5* hotel that is calm and peaceful. At IHG in Asia there are a mix of guests, all very nice, but a holiday can easily be destroyed when children are not under supervision by the parents. Restaurants and pool areas, spa and gym, we all have to try our best, adults, parents and children. Not only for ourselves but also for other guests.
Great staff A very peaceful property that is managed by very attentive staff. Great facilities and exquisite restaurants and dining venues. Just a really relaxing and peaceful property. If you can afford the suites by the pool with mezzanine bedroom they are amazing and come with a butler looking after a few of the suites.
Amazing resort with stunning gardens and pool areas that are extremely well maintained. We stayed there for 6 nights in a suite with access to the very grand club lounge. A big thank you to Eko who looked after us for lunch at the pool area bar and also to Dedi and Dodi who attended to all our needs at the hotel. The very elegant Club Lounge must be one of the best in all of the IHG group as it was just so pleasant and enjoyable to go there every day for meals and complimentary beverages of an evening. Situated on a very clean sandy beach the resort included a number of swimming pools including an adults only pool. All the staff at the hotel were exceptional and we really enjoyed our stay at this IHG resort hotel in Bali.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located within 2 miles (3 km) of Benoa Square, InterContinental Bali Resort is within 3 miles (5 km) of Udayana University. This 418-room, 5-star resort welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 4 restaurants. On the beach, the resort is also close to Lippo Mall and Circus Waterpark.
Enjoy dining at KO, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
InterContinental Bali Resort's 418 rooms are air-conditioned and provide balconies, refrigerators, and minibars. Plasma TVs come with cable channels, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include coffee makers, free bottled water, and ceiling fans.
Guests of InterContinental Bali Resort have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle for USD 30 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, 2 spa tubs, and a sauna.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 3921 reviews