InterContinental Bali Resort5.0 out of 5.0
Recent guest reviews
This is the first time my husband and I have stayed in Jimbaran as we normally stay in Seminyak but as this was a family surf trip and we were traveling with our 11 year old surfer daughter so we wanted to be close to the surf breaks near Uluwatu. Jimbaran seemed a good compromise and the Intercontinental was the more affordable of the two big appealing resorts. I have to admit to not having high expectations as I knew the Intercontinental was not new or cutting edge in architecture and I expected it to be dated but from the moment we arrived we were overwhelmed by how utterly gorgeous the resort is and we were very pleased to have selected the Intercontinental for our stay as opposed to the Four Seasons. The resort sits so magnificently on the wide beach frontage and the gardens and landscaping are meticulous and breathtaking. We ate in all the restaurants (except the Japanese) and had incredible food and service everywhere we went. The service is second to none from all staff members and they were so welcoming and accommodating to our every whim including some tricky food allergy limitations that they made so easy to work around. We had the Singaraja duplex suite as we needed the extra bed downstairs for our daughter and heaps of luggage including 4 surfboards and this room was massive and perfect for our needs. Granted the room was showing its age in the finishes but the comfort and convenience and configuration was just perfect for us. Our expectations were exceeded with the Intercontinental. Loved everything about it. The pool was amazing! Thanks for a wonderful stay.
This is a large hotel reminiscent of something you'd find in Hawaii. The check in process ( we were part of a group) seemed slow, and when we tried to change rooms the process broke down and we ended staying in the first floor room assigned to us. The room itself is rather spacious but we've had better in Bali. If you stay here , ask for something above the first floor, which is darker and with little air flow on balcony. Food and beverage is very expensive for Bali. A cocktail is $15 USD plus 11% tax plus 10 % service. It was the only place we went to in Bali that had an additional tip line. The best part of this hotel is the beach. The temperature of the sea is heavenly and it's fun to play in the waves. Evening beach walks with the scuttling sand crabs is a delight. I would recommend this hotel only for the beach.
From airport pick up to our departure, I cannot say how memorable our stay was. Club Intercontinental looked after our needs and the local warmth made us feel very much at home. Sunset dinner was fantastic.
Lovely welcome upon checking in. Fantastic room with a free upgrade. All staff awesome.Made ? at the beach bar and restaurant so so friendly. Breakfast(2 location choices) excellent.Beach beautiful. Hotel kindly gave us a complimentary massage at village retreat because of disturbance due to faulty fire alarm during the night.Spa awesome. Beach beautiful.Many bars and restaurants a short walk along the beach. 20 mins by taxi to the better known Kuta beach. Definitly recommended.
What a great place to finish off our trip to Bali. We booked a duplex which was spacey and lovely. Plenty of room for my husband and 2 children. Breakfast was nice, lunch by the pool was excellent and the room service menu delicious. Which was great especially having 2 young kids. Be sure to catch the sunset at the Sunset Bar & Grill, spectacular!
This is our second stay at this hotel. We loved it the first time and it did not disappoint us.The staff and management are great. They go out of there way to make your stay a pleasurable one. We stayed in the club which while more expensive is real value for money. The nightly 3 hour cocktail hour is amazing. I celebrated my birthday here and surprised me with a cake and birthday song. Loved it. Needed to add more phone credit tour Indonesian phones NaNa used her own debit card to help me do it, amazing really. Definitely stay here again.
When virtually every staff member goes out of their way to accommodate you in whatever you are asking for or even just to have a nice chat, you are always going to love where you are staying. I have stayed in many many hotels in the world and this is by far the best trained and friendly staff I have come across.The Hotel itself being right on the beach and the highly maintained grounds with different pools and a vast choice of areas to be throughout the day make it so easy to stay and relax as long as you want to. Then every evening people get a drink and watch the beautiful sun set. The first room was so nice with Balinese style fixtures & fittings and would have been perfectly good for our entire stay but when the suite upgrade was available, of course, we took it. Such a vast space and comfort. I understand they are currently updating the rooms a block at a time as some things do need attention but they will get it sorted if you tell them about any issues anyway as we did. We stayed in a Club Room which does give you a lot of great benefits but we also ate in every restaurant & terrace and found everything to be of very high standard. The Italian restaurant was our favourite. We will 100% be going back to the Intercontinental Bali Resort.
Great stay with staff that could not do enough to ensure that we had a great time. We had a minor maintenance issue with our room and not only was it fixed rapidly but the chocolates we were given as a thank you were very yummy.
Friendly and generally very efficient service. Rooms are very spacious although decor may be a tad dated and not to everyones taste. Club facilities are lovely, afternoon tea and cocktail hours are well worth paying the extra. Pool staff are very helpful. Jimberan beach is beautiful and very clean but as you walk closer to Kuta the rubbish appears, do think that a hotel of the Intercontinental standard should be working with the whole community to ensure the whole stretch to the airport is cleaned regularly. Had a lovely weekend and we will be back.
I and my girlfriend stayed in the hotel for 6 nights at the beginning of June. Overall -great hotel, but the service is completely unsatisfactory for a 5 star hotel. The reception was great with much needed cold towers and attentive receptionist. We where upgraded to a renovated room on the spot. We somehow managed to mix up our booking and had a twin instead of a king, and the receptionist said we just need to stay for 2 nights and could move the after because they are fully booked. The room we moved in originally was great - good size, very clean and great view on a pond. We stayed for 2 night and then were told that we should pack our backs, leave then in the room and just pick up the keys to a new room after 12 pm. We were told everything will be sorted and we don't need to worry about anything. If only I knew how far from the reality that would be! We came to a reception at 2 to pick the new keys and the receptionist had no idea what was going on. We asked for a manager and he said we just need to wait for 5 minutes and he will sort everything. 20 minutes later we went to a reception again - still no result and the manager comes 5 minutes later saying that our bags are in the old room, we don't have a new room. We need to go for a pre-booked excursion in 20 minutes so we have to go to the old room, unpack the bags, get changed and pack again. We come back around 8 pm - only to find out that nothing has changed! Manager comes in, saying he apologise, we can go a new room now and he will give us a drink voucher for inconvenience! Ok, we go to a new room - it smells of mold and the conditioner doesn't work! I call the reception and they tell they will send a someone to check. On the next day we come back to a room - we have two massage vouchers (as an excuse for the delay with moving the room) and a note saying the conditioner works. Guess what - it doesn't! I call the reception and they keep telling me the conditioner does work whilst it is 30 degree in the room and conditioner is set to 18. I come back around 10pm same day to find feet dangling from the ceiling in the room and a sticker saying "work in progress". It is 10pm! Apart from this horrible attitude to guests and complete lack of professionalism from receptionists everything else is great!
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located within 2 miles (3 km) of Benoa Square, InterContinental Bali Resort is within 3 miles (5 km) of Udayana University. This 418-room, 5-star resort welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 4 restaurants. On the beach, the resort is also close to Lippo Mall and Circus Waterpark.
Enjoy dining at KO, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
InterContinental Bali Resort's 418 rooms are air-conditioned and provide balconies, refrigerators, and minibars. Plasma TVs come with cable channels, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include coffee makers, free bottled water, and ceiling fans.
Guests of InterContinental Bali Resort have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle for USD 30 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, 2 spa tubs, and a sauna.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 3793 reviews