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Hotel Nikko Bali Benoa Beach

5.0 out of 5.0

Recent guest reviews

My husband and I have just returned home after having spent six amazing days at this stunning hotel. I was having great difficulty in selecting a hotel but after checking out the reviews on trip advisor I decided to settle for Hotel Nikko. I am so glad I did. I booked us into a suite which was stunning. The pictures on the website are absolutely accurate. What you see is what you get. We spent many hours in our suite relaxing and enjoying the beautiful ocean views. However the TV channels are very restricted and we were disappointed that we were not able to watch a big premier league soccer game in the early hours of one of the mornings. We had to livestream the game on our mobile phone and were disappointed that we could not watch this big game on TV. The staff were also not very willing to assist or advise us on other places to watch the game. The breakfast was almost the same every day and the fresh fruit was not always available. The spa is expensive and in need of maintenance but the staff were lovely. If you choose to have your treatments on the street outside the hotel it is much cheaper. The buffet dinner on the Friday night was also disappointing as we were told by one of the waiters at breakfast that there would be plenty of seafood on the buffet. However this was not the case. All in all a good clean hotel. We will definitely go back.

We had such a great stay at Hotel Nikko! I can't tell you how many different hotels and locations I looked at but I'm very pleased I ended up choosing this hotel! The pool and food/drink service was GREAT! The beach was a little rocky and dirty which was the only downside (maybe because it was during the rainy season?) but overall it was a fantastic stay!

Before booking the resort I spent a lot of time looking into different areas in Bali to stay, different resorts and a lot of different types of rooms. There is likely to be better places to stay in Bali but i fell in love with the room before i fell in love with the hotel. After my stay, I can confidently say that I feel I made the right decision booking Hotel Nikko (previously Grand Aston when we stayed). I'm not sure how the other rooms compared but we work really hard and when we travel, i like for us to enjoy the finer things. We stayed in the "Roof Top Ocean View Suite" and let me tell you - it was just stunning! Advise for the management however, it would be amazing for their to be a Jacuzzi on the Terrace, would have made my stay ex I don't want to go into too much detail about my stay for those considering booking this place - hotel staff were amazing, suite was out of this world, good range of Restaurants on resort and accessible locally, Spa was amazing and beach was nice and clean too. Excursions via the hotel were more expensive so we used a local specialist and made friends with a taxi driver who took us everywhere we wanted pretty much on call (inc trips to Bali Safari, Bali Swing and Waterbom). The reason I have rated my visit 4 starts instead of 5 is because of 1 issues I faced - the uncertainty of Halal food. As a Muslim this is something that comes with no expectation or uncertainty. Everyone I asked if the food was Halal seems to understand that if the food wasn't cooked/stored around Pork it was classed as Halal. Perhaps we have a different understand of Halal but it meant we couldn't enjoy the meat options on the Menu - this being said the food we did order was all of a high standard and breakfast options were great too! I really wanted to post videos with the review of the Suite and hotel but I can only seem to attach photos, don't have many pictures but I have attached as many as I could find and also some pictures of the exact suite we stayed in I found online. Hope this helps anyone considering staying here :)

For any couple considering being married in Bali, they would do well to investigate this hotel, (formerly called Grand Aston Resort). We recently had the pleasure of attending our daughter’s wedding at the resort, and were extremely happy with their choice of venue. The hotel organised the legal requirements, transported the couple to our embassy to complete, and on the wedding day, set up a fantastic area for the service and then for the reception, next to the beach. Catering was excellent, and the DJ kept the music going for dancing, playing songs requested by the bride and groom. The staff involved, from the make up and hair ladies, to the barmen were excellent, and couldn’t be more helpful. The new couple were thrilled by the whole affair, and all of this at a cost of maybe a third of what you would pay in Australia, and in a beautiful location... Dan & Sue Manson. Port Melbourne Australia.

When we booked our stay, the Hotel was still called Grand Aston Bali but was informed that the name has changed to Nikko Hotel Bali nevertheless we had a wonderful time at the hotel with great service and very friendly and helpful staff. We had one of the staff members collect us from the airport, he was on time and very friendly and had water for us in the car after our long flight. On arrival at the hotel we checked into our Garden Deluxe Room, the room was clean, neat with a beautiful view of the Garden, pool and Sea. We enjoyed the pool as well as the pool bar, although the pool needs some work as the tiles are loose and does sometimes cut you thus the reason for the rating of 4 and not 5. The Hotel itself with it's garden is well looked after and we enjoyed our stay with Hotel Nikko Bali very much and will definitely go back and recommend it!

I loved this hotel. The staff were friendly and helpful, the breakfast offered a variety of options, the room was clean and spacious, the gardens impeccable. They have a lovely swimming area with wonderful sea views. The main pool has a gradient of depths, perfect for little kids to budding swimmers. There is a kids club for child entertainment. There is a pool bar with happy hour from 3-5 and a beach bar 5-7 with magnificent views of the volcano at sundown. The location is on a busy street where you have your choice of restaurants shops and massages. Would definitely go back.

We stayed at the Hotel Nikko for 3 nights in March. The resort is modern and spacious, with great facilities for the number of guests. Our last night at the resort was Nyepi Day and despite all guests being at the pool all day there was more than enough room for everyone. The daily breakfast buffet provides every option you could imagine, and the bars around the pool have a great array of beers and cocktails. The rooms were modern and clean with decent wifi and the hotel is walking distance to a couple of decent restaurants, bars and shops. The only downside for me was the higher than normal prices at the pool bars, although happy hour added a bit more value. I'd recommend staying here if you want to escape the chaotic scenes of Seminyak/Legian/Kuta and relax for a few days.

Stumbled across this place while walking along the beach. Pleased to find out that they offered day passes for non-residents, which includes towel, access to gym/spa and a snack. The grounds are very beautiful and well taken care of. Food was ok, nothing special but the service was good.

To start - we booked it as Grand Aston and found out hotel changed name to Nikko, 2 weeks prior - apparently same staff. Unfortunately 1st impressions stick and while we were happy with location + view of our room (top floor close to beach), our bed had many Ants in when we turned down the sheets to go to bed on night one - we dealt with that immediately although woke up to many more ants in bed. Just on the bed, it must be the largest I have ever seen - it was huge. Needed to request a number of times before issue was dealt with (later that day). Besides that, room pretty good with good facilities, air con also good. Balcony relatively small but still OK. Breakfast - We have been to Bali many times and numerous hotels both in Kuta and Nusa Dua areas. Whilst a vast array of choice, I found this breakfast to be relatively poor compared with other hotels. Pool area - The pool bar was great, but seriously, the pool itself is in poor condition with many many of the tiles coming away as I was continuously stepping on them. SPA - Nothing but a really good experience and would give this TOP marks comparing with other nearby hotels. Given the 1 time discount offered on check in, we decided to use this and took an extensive package there. For us, this was the best part of the hotel service. Staff - Nearly all were great. As mentioned at the start - wish I could give a 3.5 review as I truly cannot say it was very good but was better than average. Preference wise I will go to other hotels nearby rather than back here.

Stayed here for two weeks with my boyfriend we will definitely be back. We stayed in the deluxe room, one of the cheaper rooms, nothing flash but it was definitely clean, neat and enough space for two! Great house keeping, 2 complimentary water bottles everyday, they replace your empty shampoo/conditioners/soap, which was a relief because I left my shampoos at home and this has saved me a little extra money by not having to buy it at the shops. New towels everyday, they also made our bed everyday, with the option of having fresh linen when it’s time to change. The breakfast buffet was excellent! Great variety of food, and there was always a few different things everyday so we could always have something different. From pastries/desserts, balinese food, Indian food and western food, it was all delicious! The Balinese people are so kind and friendly made us feel very special. The pool area was our favourite, sometimes we spent an entire day just at the pools enjoying the view of the beach. We never went to the beach so can’t comment on that. The best pool ever with lots of sun lounges never had a problem finding a spot to lie down. The swim up bar was very good, lots of yummy cocktails and very nice bartenders! They also have a pool table and table tennis area. I visited the biwana spa, I booked in for a 3 or 4 hour spa package including massage, facial, body scrub and outdoor bathing. Beautiful rooms and they give you a complimentary tea before and after treatment. But I did have a bit of a disappointing experience. I’m hoping that you take this as feedback from someone who also works in a spa and not a complaint. I’m a beauty therapist/esthetician from Australia so as you can imagine I do massages/facials/spa packages etc all that for a job and I was really looking forward for my turn getting pampered. My therapist didn’t explain the treatment so I wasn’t really sure what was happening, I like to know what products they’re using on my skin and body. The massage was nice but my therapist kept stopping and reapplying oil. For a relaxing massage, it must flow and you should never break contact with the client. It can be disturbing and make the client feel that the massage is over. During the facial, my therapist did not tell me she was using the steamer, and actually, steamers make me very claustrophobic so this wasn’t enjoyable and she left the room while the steamer was on. In Australia you are never allowed to leave the room when using a steamer! Sometimes they can malfunction and start spitting hot water you must always make sure you are supervising and asking the client if they feel okay! And while the mask was on, I could see the time, she left the room for 20 minutes. Very disappointing, while the mask is on you should do a scalp hand or foot massage. I was left on the bed doing nothing and not relaxed at all! On a positive note, outdoor spa experience was really beautiful, a rose bath as well as a warm outdoor spa loved every minute of it. My partner got sick and it was really handy having a doctor that was operating inside the resort, so he came to visit our room and did a good job putting him on the iv drips and some meds he felt much better the next day. There were free services like a shuttle bus to Kuta and Bali collection everyday, so was good we didn’t always need to spend too much travelling. They also have a atm at the resort as well as a money exchanger so you can always feel safe. Overall very good experience and thank you nikko hotel for making us have a very memorable holiday. All the employees were so helpful and kind. We will definitely visit again 😁

Jalan Pratama 68X, Tanjung Benoa Nusa Dua Bali

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Kuta Selatan within a mile (2 km) of Turtle Island, Hotel Nikko Bali Benoa Beach is within 2 miles (3 km) of Bali Nusa Dua Convention Centre. This 5-star resort has 187 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also close to Nusa Dua Beach and Bali International Convention Center.


Dining

Have a drink at the bar or enjoy onsite dining at one of 4 restaurants like Grand Benoa Restaurant, which specializes in American cuisine and serves lunch and dinner. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

The 187 rooms are air-conditioned and have an array of amenities, including balconies, private yards, and minibars. LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, free bottled water, and safes are also standard.


Property features

At Hotel Nikko Bali Benoa Beach, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 300000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, a sauna, and free WiFi in public areas.

Room options

Deluxe Garden Room

Full 1 | Twin 2 | Sleeps 3

Deluxe Ocean Room

Full 1 | Twin 2 | Sleeps 3

Ocean View Suite

King 1 | Sleeps 4

Oceanfront Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend this hotel

Total of 1877 reviews