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HARRIS Hotel & Residences Sunset Road

3.5 out of 5.0

Recent guest reviews

This was a lousy place to stay at in Bali. It's not near the beach. The room is very small with no sound insulation at all. You can hear people passing and talking outside, you can hear the next room's sounds. What makes it even worse is the lousy music playing on the speaker on the ground floor going all the way up to my room on the second floor! The bed was also very small! Even their electric kettle is small! The worst part of my stay is the mosquitoes in my room! The hotel knew this problem because every room had a Baygon insect spray. Why did they not address the mosquito problem? And instead of leaving an insect spray (which is harmful to my health), why not offer the plug-in type of insect repellant or mosquito repellant lotion? Haven't they heard of organophosphate poisoning? The breakfast spread was also dismal. During breakfast, the hotel staff also had to perform 2 dances. Even the dance was dismal! Nobody had any energy while dancing. I also went to the spa. The massage therapist was also not very professional. She did not even cover my private parts when it was time to lie supine. Also, after the spa session, when it was time for me to get dressed, she never even bothered to leave the room. She was obviously waiting for tip. But, she could've given me some privacy to get dressed first. Another thing that happened during my stay, was, I have been leaving my expressed milk inside a bag and leaving it with the hotel freezer. Imagine my surprise when I came home with another woman's expressed milk inside my bag! I'm sure that mom must've been very furious to find out that the 250ml of milk she expressed disappeared! The only good thing about the hotel is it is located beside the convention center. I will most definitely not come back to this hotel.

I stayed in 2-bedroom apt. Staff are really friendly and helpful. Location kinda far from main street but it's not a problem for us since we rented car. Pool is nice. Children playground is nice. Room is as expected (not to fancy but it's suitable with the price). Overall, it was a very enjoyable stay!

hospitality, quick in action, high quality service. i found myself impressed by the hospitality and care from the security at front gate to receptionist to the room i stayed. almost every employee there smiled and greeted me

We stayed at the hotel from the 12th March till 15th March. All the staff are very friendly and they will greet and smile at you. Pool is great too. Room is just nice for my family. Would recommend this to others too

I don't know if it's just me being there when the hotel is booked by a big group of tourists, or it's always like that, but I think it affects a little bit of everything. First of all, me and my sister staying here for a business trip. We decided to take one of the deluxe room because it has a bath tub (and just so you know, hotels with bath tub in Indonesia is apparently very rare) and it was located in the 3rd building where we have to walk past the plantations first and it's kind of scary in the night time. The building itself is very nice and clean, but due to the location it situated at, we saw several beetle bugs on our way to the 2nd floor. The room, for the price point was more than enough. It has a pantry with microwave and a bath tub (those are super rare facilities for this level of hotels in Indonesia). Unfortunately, one of the ACs was leaked, and the exhaust fan worked so slow that the air circulation in the bath room is a little bit damp. Other than that, amenities are perfect (they have bubble bath as well so plus!) and my sister requested an iron for her clothes, they brought one along with the ironing board too. Breakfast, I won't say it's terrible, but it fall far below my expectations. Again, don't know if it's because of so many people in the same group, but the selection of menu is fairly small, some of them even empty for quite a while. And as an egg fanatic, I looked forward for the omelette, but the way the chef cooked it like telur dadar (the traditional/usual way Indonesian fried a savory omelette which is super thin and not fluffy at all) turns me down hahaha. Tastes was great tho. Pool was looking good, we didn't get any chances to swim, but would love to, actually. Overall, the hotel was great experience, and tbh I would stay in the same hotel again if I ever need to go to Bali again.

this is a perfect 4* hotel. i only stayed for 2 night in this hotel for a very short trip. i get a second floor room. everything was nice, but when i get into the elevator, it so wet and dirty. I thought that was a leakage at the elevator, but then i realized it wasn't a leakage, it was a children or people come up from the pool using the elevator with their WET clothes and WET feet and made the elevator floor all wet and dirty. maybe Harris hotel can place a doormat or do something to prevent it. anyway, i love their food and services, staff hotel so friendly and helpful.

This is a perfect 4 * hotel that deserve to the praise. The location is not too close to the main kuta beach however it provide a free shuttle. even though this is only a four star Hotel but the staff members shown so much professionalism I felt like I am in a five stars hotel, they all greeted me by my name and very courteous during all of ours 7 days with them. For the price paid this is the best hotel you can find in Bali. The fitness center is amazing, The swimming pool are good (2of them) and even have a kids play room. I never was impressed with any of 3-4 stars hotel in Bali before, but this place just amaze me. The stuff makes all the difference are how well the management trained the staff how to treat guess, well done Harris Hotel Sunset Road.

Me and my husband stayed at this hotel for 2 weeks while on honeymoon in bali. The hotel staff are absolutely brilliant. Very friendly and welcoming. Always happy and smiley. The cleanliness of the hotel was top notch. Our room was cleaned daily with fresh towels and the coffee always topped up. Great room service.good cocktails!!😉 The only negative I would say about the hotel was the breakfast was repetitive. (For Europeans anyway) after a few days we got used to it. It was tasty but sometimes it was quite cold!!!! The swimming area is good. Only four sun loungers though! But plenty of tables and chairs to sit at and have a beer! The hotel is a wee bit far out from kuta beach but if you don't mind walking (beware crossing sunset road) it is actually a very enjoyable walk down. Take plenty water tho on the hot days as it will take you about 40 mins. All in all we will definitely consider this hotel again in the future if we ever come back to bali. Thanks again to all the staff involved for making our stay a memorable one. Mr and Mrs Baranski

I only stayed overnight in this hotel for a very short business trip. I picked the 29m2 room on the ground level, which has a small bar, fridge and a microwave. I didn't have time to check all and only spend a few minutes out on the patio, due to rainy season. Hotel Staffs were nice and helpful. The worse part of the stay was the bathroom. The bathtub bad design allowed the water to run down the wall and drained into the bathroom floor. I mopped the bathroom every time I showered. I called the technician and the only thing he can do was tightened the shower head, so it's pointed down towards the bathtub. I will either pick another room or another hotel on my next trip

I booked 1 room with 2 bedroom. Good for family and the rate was cheap for 4 star hotel. The room was good enough, has kitchen, living room,balcony&bathroom in every room. The bedroom quite small but i think it's enough. They had a lot of hotel facility such as swimming pool, kids zone, jogging track, volleyball yard, fitness centre. They didn't allow me to earlier check in so i came at 3 pm (check in 2 pm) but we have to waited for so long time because the room wasn't ready.

Jl. Pura Mertasari, Sunset Road Kuta Bali

Carrefour Plaza Kuta is a short stroll from HARRIS Hotel & Residences Sunset Road, and other popular attractions like Kuta Beach are within a few miles (5 km). This 3.5-star hotel has 186 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also close to Legian Beach and Tuban Beach.


Enjoy a bite to eat at HARRIS Cafe, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


The 186 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Coffee makers, free bottled water, and safes are also available.

Property features

HARRIS Hotel & Residences Sunset Road features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 140000.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include free WiFi in public areas, 11 meeting rooms, and conference space.

Room options

HARRIS Residence 1 Bedroom

Full 1 | Sleeps 2

HARRIS Residence 2 Bedroom

Full 1 | Sleeps 4

Harris Sunset Suite

Full 2 | Sleeps 4

Harris Great Sale

Full 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 333 reviews