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HARRIS Hotel & Residences Sunset Road

3.5 out of 5.0

Recent guest reviews

this is a perfect 4* hotel. i only stayed for 2 night in this hotel for a very short trip. i get a second floor room. everything was nice, but when i get into the elevator, it so wet and dirty. I thought that was a leakage at the elevator, but then i realized it wasn't a leakage, it was a children or people come up from the pool using the elevator with their WET clothes and WET feet and made the elevator floor all wet and dirty. maybe Harris hotel can place a doormat or do something to prevent it. anyway, i love their food and services, staff hotel so friendly and helpful.

This is a perfect 4 * hotel that deserve to the praise. The location is not too close to the main kuta beach however it provide a free shuttle. even though this is only a four star Hotel but the staff members shown so much professionalism I felt like I am in a five stars hotel, they all greeted me by my name and very courteous during all of ours 7 days with them. For the price paid this is the best hotel you can find in Bali. The fitness center is amazing, The swimming pool are good (2of them) and even have a kids play room. I never was impressed with any of 3-4 stars hotel in Bali before, but this place just amaze me. The stuff makes all the difference are how well the management trained the staff how to treat guess, well done Harris Hotel Sunset Road.

Me and my husband stayed at this hotel for 2 weeks while on honeymoon in bali. The hotel staff are absolutely brilliant. Very friendly and welcoming. Always happy and smiley. The cleanliness of the hotel was top notch. Our room was cleaned daily with fresh towels and the coffee always topped up. Great room service.good cocktails!!😉 The only negative I would say about the hotel was the breakfast was repetitive. (For Europeans anyway) after a few days we got used to it. It was tasty but sometimes it was quite cold!!!! The swimming area is good. Only four sun loungers though! But plenty of tables and chairs to sit at and have a beer! The hotel is a wee bit far out from kuta beach but if you don't mind walking (beware crossing sunset road) it is actually a very enjoyable walk down. Take plenty water tho on the hot days as it will take you about 40 mins. All in all we will definitely consider this hotel again in the future if we ever come back to bali. Thanks again to all the staff involved for making our stay a memorable one. Mr and Mrs Baranski

I only stayed overnight in this hotel for a very short business trip. I picked the 29m2 room on the ground level, which has a small bar, fridge and a microwave. I didn't have time to check all and only spend a few minutes out on the patio, due to rainy season. Hotel Staffs were nice and helpful. The worse part of the stay was the bathroom. The bathtub bad design allowed the water to run down the wall and drained into the bathroom floor. I mopped the bathroom every time I showered. I called the technician and the only thing he can do was tightened the shower head, so it's pointed down towards the bathtub. I will either pick another room or another hotel on my next trip

I booked 1 room with 2 bedroom. Good for family and the rate was cheap for 4 star hotel. The room was good enough, has kitchen, living room,balcony&bathroom in every room. The bedroom quite small but i think it's enough. They had a lot of hotel facility such as swimming pool, kids zone, jogging track, volleyball yard, fitness centre. They didn't allow me to earlier check in so i came at 3 pm (check in 2 pm) but we have to waited for so long time because the room wasn't ready.

We had stayed in Harris hotel for several times, but this time was not a good experience for us. This time we stayed for 4 nights (2 nights in the Residence area and the other 2 nights in the Hotel area). In the 3rd night, we parked our car outside the parking lot area bcs the parking lot area were full (they also had an event at that night so it was full and crowded. We had already gone round and round the parking lot area to find a place for our car but there was no place at all). In the first night we were allowed to park outside the parking lot area (the SAME place we parked our car in the third night) bcs the parking lot area were full (they also had an event at that first night of our stay). In the next morning when we were ready to go, we found out our rear left tire were torned (around 1-2 cm and deflated). Back in the third night, a security staff was angry to us bcs we parked our car there and not in the parking lot area, but we explained to him that we didn't find any place to park our car in the parking lot). He was still angry and followed us to the lift, wow how threatening it was! We were all very tired and it was around 8 pm and all we wanted to do was just sleep. We can't accuse that security staff for the damage in our tire, but when you related it with the incident the night before, hmm it was sth to be questioned, right? Also, the tear was on the TOP position of our tire (it was seemed like somebody did that purposefully). We also consulted an expert, he said that if the tear were that big, it would be deflating real soon and would make a pretty loud noise, so it was almost impossible to be happened while we were driving. Parking lot is a facilities of a hotel and so it is also a concern for a hotel. Luckily this hotel's vice manager on duty and team was there to help us change the tire, but still we lost a tire in the end. :/

Quite good, need improvement on swimming pool cleanlyness, towel service for hotel guest in swimming pool, and more attention on sound disturbance for hotel guest inside the room, & cleanlyness on children facility

Nasi goreng is a common food in Indonesia however not to this place. The chicken satay was half cooked! and the taste was bad. Surprisingly only 3 tables were occupied. So, go figure. Eat somewhere else if you stay here.

I asked to check air conditioner status as my room not cool at all but no response since check in till the next day!!!!! I was flu due to nose sensitive so can't sleep whole night....terrible stay experience

i love the location, the area, the forest look/ garden look hotel. the hotel management also helped me and upgrade my room so thanks to that. but maybe for the cleanliness, the towel need to be more White/Bright or just take off the old one and bring the new one, it look messy otherwise i know its a clean towel but it doesn't look white. and there a lot of mosquitos, but the hotel management already provide anti-mosquitos spray in every room. Thanks, great staying there

Jl. Pura Mertasari, Sunset Road Kuta Bali

Carrefour Plaza Kuta is a short stroll from HARRIS Hotel & Residences Sunset Road, and other popular attractions like Kuta Beach are within a few miles (5 km). This 3.5-star hotel has 186 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also close to Legian Beach and Tuban Beach.


Dining

Enjoy a bite to eat at HARRIS Cafe, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

The 186 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Coffee makers, free bottled water, and safes are also available.


Property features

HARRIS Hotel & Residences Sunset Road features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 140000.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include free WiFi in public areas, 11 meeting rooms, and conference space.

Room options

HARRIS Residence 1 Bedroom

Full 1 | Sleeps 2

HARRIS Residence 2 Bedroom

Full 1 | Sleeps 4

Harris Sunset Suite

Full 2 | Sleeps 4

Harris Great Sale

Full 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 327 reviews