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Grand Mirage Resort & Thalasso Bali

4.5 out of 5.0

Recent guest reviews

My family and I had the pleasure of spending a week at this resort. I wish we had more time to do it all. The activities we did participate in like Zumba and and Bali ball in in pool were certainly some highlights. The service was 5 star and every meal was fantastic and reasonably price (better than all the restaurants across the street! Everyone was so accommodating... my arrival was hours earlier and the front desk offered me room to shower and lay down for a few hours after flying for 22 hrs. I can't wait to return one day~

This awesome place is the best place I've been in Bali! The service was absolutely amazing. I stayed for a week and I was upset that I had to leave. There are two types of all-inclusive , one gold and the other blue. We were on gold I can't fault anything from food, service to management. There are so many things for kids, from water slides to games room, you can hire a baby sitter too. There are dinners and shows that are included free of charge if you go with gold all-inclusive. Plenty of water sports. Unlimited unmotorized sports but were given vouchers for under water sea walk, banana boat, jet ski and speed boat but that depends on how long you stay and depends how you book it, I've booked it directly thru hotel's website. We also had complementary laundry service which was magic. There are 6 restaurants with plenty of choices, prices are reasonable if you decided to go for bed and breakfast. We always had fresh juices all day as part of the package and this is very rare even for all inclusive and 24hr room service ! There is a good size gym, adults game room with pool, chess and table tennis to entertain, not to forget a great karaoke room. The pools were very spacious and don't seem to be crowded even at peek. There are activities from yoga to water aerobics to volleyball, beach soccer, fruit carving ..etc plenty and will definitely keep you busy .. I have been to Clubmed in Bali ( another all-inclusive resort ) and this by far beats it in every way, room, food, service, hotel staff. The staff worked very hard and were always helpful, friendly and smiley. Please spare some change when you can as a little from us can mean allot for them. Please be wary of exchange offices around the hotel as 2 of them tried to trick me by giving me the wrong amount, one by stating that he didn't include comms after he gave me the money and the other thought I didn't know the decimals and wanted to take $5 out of $100 ! I did find an honest one with good rates that was of green in color next to the only pharmacy found in the area so ask for the pharmacy and then you'll be able to see it. If you have any questions, please let me know .. Thanks to everyone from Grand mirage and if I am ever back to Bali, without doubt, I'll only come back to my second home.

Second time staying in Tanjung Benoa at the Grand Mirage. The hotel is an early 90's Balinese styled resort that offers great value for money and exceptional service. The service really makes it. We have 2 small children and found the resort to be perfect for families. Things worthy of a mention: 1. Check-in is super quick. Cold face washer towel and a welcome drink in hand within minutes of arrival. 2. Breakfast is very good. The wait staff are constantly walking the floor with a fresh brew. The buffet changes daily. 3. The pool is a good size for a large resort and includes a kid pool, pool bar, water polo, waterfall, and a deep area that mostly detracts the kids. It's clean and well maintained as are the property grounds and gardens. 4. Cheap eats are plentiful on the street - all within 5 minute walk (including the supurb Bumbu Bali eatery - a must try). Things to be mindful of: 1. It's Tanjung Benoa so don't expect white sand or a post card beach. Also be mindful that the area is Bali's water sport mecca. I.e. jetskis and small boats buzzing around all day. 2. The hotel offers all inclusive packages. There are better (and cheaper) food options all within walking distance or grab a 10 min taxi to access further options. 3. The deluxe ocean view room is small for 2 adults, 2 kids. For a couple no problem. Shampoo and toiletries are replenished daily but they are low quality. 4. The resort has recently added a new apartment style hotel next door that is designed for young families - water park, water slide, shallow main pool etc. Zero Balinese vibe and quite bland really. If you're not travelling with a very young family avoid the rooms in this newer section.

We stayed in the kids suite with our 2 kids and it was fantastic Our boys are 5 and 7 and they loved everything. We had the Gold package and I recommend that to anyone going! The whole place is so clean and the staff are great. The food and drink is the best we have had in Bali..

I usually don't write reviews but this time I thought the Grand Mirage deserved it. This resort exceeded ny expectations and made my stay so much more enjoyable! The resort is very clean, whether it's the rooms, hallways, hotels facilities, and the outdoor areas (pools and beach). Rooms include everything you need (hair dryer, shampoos, body lotions, tooth brushes, etc.) To my surprise, room service comes twice a day to change your towels if you'd like, and that is once in the morning and then again in the evening. Dining overall is very good and you are offered many food options from all cuisines. I'd suggest to get the all inclusive "gold" package if you plan to eat in the hotel more than the outside. The staff was lovely and every day greeted me with the biggest smile. Special thanks to Arjun, who was always so kind, helpful, and attentive. Entertainemt in the hotel is well taken care of by having every other night some form of dancing or a show happening while enjoying your dinner outside, or in the panorama bar you can enjoy different singers while sipping on a cocktail. Regarding the Thalasso Spa, it's amazing. As you enter the spa you are probably going to be greeted by the kindest person, Titis, which has throughout my stay become my friend. The spa as a place is very relaxing, includes all kinds of treatments you'd want to try, even a hair salon, but the most amazing part of it is the actual therapists. Their professionalism and positive attitude makes you feel even better after your treatment. If you do go for a massage request for Rai. Also, if you'd like to go shopping nearby, the hotel has a shuttle bus that takes you to Bali Collection, a giant outside mall, full of restaurants, cool Balinese shops, supermarkets, etc. and it's only 12 minutes away. On the day of our checkout, which was around 8pm, we checked out at 12 but were given the option of requesting for a shower room, which we did. You get an hour to take advantage of the shower room, and it comes fully equipped like a regular room, even with a tv if you still manage to have time to maybe watch a show. Overall, I could go on and on but I am pleased to say there are no negative comments to give about this place. Highly recommend. Thank you Grand Mirage for my amazing stay. We will surely return.

I stayed at this hotel for 4 nights and purchased the all inclusive package for my wife and I, I found the all inclusive deal was extremely great value, the food was absolutely delicious in its many great restaurants. Not to mention all the water activitys on offer which are also included and room service. I will absolutely have no hesitation in staying here again. I found this big hotel to be very clean and the staff were extremely helpful and very nice. Big thanks to putri and her sales team Nisha and ade, the bell team were also helpful and polite, andre and Jonathan and I can’t forget the front office team who all worked so hard to make this experience the best trip ever.

The Grand Mirage is a lovely resort it has direct beach frontage, well maintained pool & gardens. The rooms are clean and serviced well. You will find your bed extremely comfortable and huge. My husband and I returned to the Grand Mirage for our 20 Year Wedding Anniversary and we will return again as the very high standard has not changed. Book your room and enjoy a relaxing holiday @ The Grand Mirage .

All inclusive is the way to go at this amazing resort, had 22 perfect days here. would highly recommend staying here, All staff are very friendly, from management down.Good choice of food and refreshments, entertainment is awesome, Thanks once again All staff at Grand Mirage for an truly enjoyable stay, see you next time.

The hotel property is magnificent and beautifully decorated. The staff is extremely polite and caring. The only disappointing thing was the garden view from the room which was more of a dump view.The daily activity schedule can keep u engaged. The private beach of the hotel is the best part! On the whole the stay was good

Decent rooms but food and beverage so overpriced. Absolutely ridiculous. For the fee expected food to be amazing but was ordinary at best. Cheaper to go to restaurants at other hotels. Need to improve this.

Jalan Pratama 74 Tanjung Benoa Nusa Dua Bali

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Kuta Selatan, Grand Mirage Resort & Thalasso Bali is within a few miles (5 km) of sights such as Nusa Dua Beach and Bali Nusa Dua Convention Centre. This 377-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 8 restaurants. On the beach, the resort is also close to Bali International Convention Center and BIMC Hospital Nusa Dua.


Dining

Start your day off right with a free buffet breakfast offered each morning. There are multiple options for onsite dining with 8 restaurants, including Grand Cafe, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 377 air-conditioned rooms provide furnished balconies, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests of Grand Mirage Resort & Thalasso Bali have access to a full-service spa, 3 outdoor pools, and karaoke. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 40 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and outdoor tennis courts.

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend this hotel

Total of 3440 reviews