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Grand Mirage Resort & Thalasso Bali

4.5 out of 5.0

Recent guest reviews

As the name suggests, it is a GRAND resort with a private beach and huge rooms. We had taken an ocean view room and luckily got upgraded to a suite. The room was amazing with a huge balcony facing the ocean. Breakfast buffet was average. The turn off was the water. It was not as clean because of all the sea weeds. Also, there were hardly any waves but there was a lot of activity because of all the water sports.

The grand Mirage is a beautiful resort with lovely views of the ocean and it is on the beach where you will not be heckled by the locals if U decide to spend some time in the beach. U can also have dining on the beach if U make prior reservations. The pool is huge and lively as it is filled with guests all the time and very near to the all day dining restaurant. You also have a kids club where you can leave your kids for the day and they make your kids various kinds of activities while you can enjoy on our own in the hotel or in the pool or on the beach. Nearby U Have all big five star rated resorts and hotel so the locality is posh too.

This was our second stay in the older part of the now upgraded Grand Mirage. Last time about 2 years ago. We were upgraded from a ocean view room to a suite which was amazing, but, the suite is definitely in need of some repairs and touch ups. Door to balcony was very dodgy, blinds didn't work so blaring lights shone in on my daughters roll away bed in the lounge part. Hot water wouldn't work some times! Like, literally NO water would come out of the tap. Nothing too terrible but a bit annoying. The staff here are beautiful and all of them are friendly, helpful and kind. Food was so/so - and pricey. But so many dining options within a few minutes walk. I kind of feel like I sort of would want to stay here again for the lovely people and the area, but I would be doing my sums and looking around and comparing first. The new part called kids paradise looks amazing but is quite obviously full of kids. My youngest used the kids club here and loved it but they advertise it is open till 9 pm - it isn't - only to 5 pm and U have to also ensure you take your kids for lunch from 12-1 pm - no biggie but I don't know why they seems so confused by my questioning why they advertise 9 am to 9 pm when it isn't.

We have been delighted with the all inclusive deal at this Nusa Dua hotel. The room is spotless. The food is especially good. Being situated on the beach the view is pleasant. My husband enjoyed watching AFL at Black Tom's across the road from the hotel. The gardens are beautiful . It is an older Balinese hotel but this adds to its attraction. All staff have been courteous , friendly and helpful. We look forward to returning.

The hotel has great amenities for kids, with all the swimming pools etc; and it's packed with families with young kids, which is a good thing. Location is very convenient with many restaurants across the street. The beachfront is very nice, even though it is very windy. The rooms are outdated and very humid, the walls were quite mouldy and the A/C temperature and speed couldn't be really controlled, so we had to keep switching it on/off during the night (not the most pleasant thing). There are not enough long chairs in the swimming pool and beach areas (an employee told us there are only 200 chairs for 800 guests!!!), so many people end up having to lie on the floor.... I don't expect to pay all this money to lie on the floor, sorry. Lastly, I'd recommend people not to eat at the hotel under any circumstance, as the food is extremely expensive (you're in Bali!!) and the quality is just horrible! You can just cross the street to have a decent meal for 1/4 of the hotel price.

Despite some initial reservations, we really enjoyed our stay here. Yes, there were some minor issues with the water, bathroom, wifi and lack of entertainment for adults in the evening, but the staff are amazing and you're better off focussing on enjoying yourselves than worrying about some minor issues Weather is perfect in July, around 30*, so hot but not unbearably hot. Special call out to Mankta Nal Lebah who kept us entertained with his Bali rules volleyball and beach soccer - lovely guy. Also, Dina (?), who worked on the main cafe area at lunchtimes. Beach is OK, with ample seating to relax and plenty of water sports which I believe are included in the AI option. Thoroughly enjoyed ourselves and that's what holidays are for. We decided against the All Inclusive Option and this defintely worked out cheaper for us and also enabled us to try other restaurants in the neighbourhood and other towns. Would like to see more evening activities for adults

What a beautiful experience! The hotel was perfectly situated on a pristine beach and was exactly as the website portrayed. The food and drinks were a bit pricey but were of high quality. If you are travelling with children I recommend you get the all inclusive package as it is great value. Staff were outstanding and made our stay even more enjoyable. We were particularly impressed with Dika, who served us in the pool area, who was so attentive and caring to my elderly mum and dad. His beaming smile was a highlight each day. There was also a young trainee waitress at breakfast each morning who was so helpful and welcoming. The Thelasso beach massage was amazing! Water sports were at your doorstep and were safely monitored. Non motorised sports were fun and the staff were patient and friendly. I recommend eating at the Tropical, diagonally opposite to the right of the hotel, great food and value for money. Fantastic holiday, thanks!

Beautiful traditional hotel (though it needs a bit of repainting here and there), staff is friendly, clean rooms, plenty to do. Breakfast: great choice but preparation is not of high standard. Our room had a bit of a funny smell. It is not worth to pay over a 100 - 150 dollars/night. So if you book it, get a good promotion. Better to check directly on their site. Lots of English people. It is a good neighbourhood if you want to stay at the resort. If you want to visit Denpasar/ Ubud/ Padang/... notice that there is much traffic so it will take a long time to get there (at least one hour). If you have a budget of 200-250 dollars/ night, you better go to the intercontinental in Jimbaran.

Really enjoyed our visit to the Grand Mirage. Some parts of the room were a little dated but still was very well decorated and had a unique feel to it. The beach is constantly being cleaned by staff as the surrounding beach has garbage and debri on it, but that's typical of Bali. The staff is excellent, food excellent, I definitely recommend.

Where do I start. Beautiful hotel and facilities from the rooms to the restaurants to the pool and bar. The staff though is where I will focus. They were unbelievable. As friendly as can be, accommodating and hospitable. Helped with anything we needed. Putri (a manager I think) was so wonderful to us. The bell boys were amazing (special mention to Jonathan). The Balinese people are so wonderful and the hotel staff reflected this for our entire week long stay. I highly recommend this hotel and will go as far as saying don't consider staying anywhere else if you are looking to stay in the area.

Jalan Pratama 74 Tanjung Benoa Nusa Dua Bali

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located within a leisurely stroll of Turtle Island, Grand Mirage Resort & Thalasso Bali is within a few miles (5 km) of Nusa Dua Beach. This 301-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 7 restaurants. On the beach, the resort is also close to Bali Nusa Dua Convention Centre and Pasifika Museum.


Dining

Start your day off right with a free buffet breakfast. There are multiple options for onsite dining with 7 restaurants, including Grand Cafe, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 301 air-conditioned rooms provide furnished balconies, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests of Grand Mirage Resort & Thalasso Bali have access to a full-service spa, 3 outdoor pools, and karaoke. There's free valet parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and outdoor tennis courts.

Room options

Deluxe Room, 1 Bedroom, Ocean View

King 1 | Twin 2 | Sleeps 4

Executive Suite, 1 Bedroom, Ocean View

King 1 | Queen 2 | Sleeps 4

Family Studio, Garden View (Bunk Bed)

Twin 3 | Sleeps 5

Junior Suite, Garden View

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 3011 reviews