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Best Western Kuta Beach

3.0 out of 5.0

Recent guest reviews

Good location, good restaurant, good parking place and friendly staff. The room was very small, poor wall isolation so was quiet noisy... tricky with the shared sliding door to the shower and toilet... safety box was broken

The description says newly built, but tired and in need of refurb would be more accurate. Very average. Rooms not very well appointed. Breakfast on the iffy side of average. Lots of choice in the area. I will be choosing somewhere else. Staff were friendly though.

My comment so far: - It was hard to find the hotel because it was hidden. But the hotel was clean and the staff was really nice. - My room is very clean and the view is fine because i can see the beach even though it was too far. - The TV signal is really bad and i can’t watch TV properly. - The bathroom needs a carpet so the floor won’t wet and we don’t have to scared of falling - The door’s room needs to be fixed because i can’t close it when i’m going outside (our room 2431) - Breakfast was fine and delicious, but the porridge is too cold and the sliced fruit doesn’t look too good. - The Wi-Fi was awesome and fast. That’s my comment so far and i hope the staff can improve the hotel much more ❤️ hope i can stay there again someday. Thank you

Everything that they offered are good. The room made us satisfied, i love the bathroom because clean and quiet wide. The breakfast also great, you can choose everything you want and the taste also good. The breakfast contain local and international food. The pool also cool, because not too many people willing to swim. You can also saw Kuta Beach from here. Worth to stay in Best Western.

This is the worst and the most expensive accomodation out of the 5 hotels travelling around bali on this trip. There are many cheaper and far better hotels in Kuta but we booked/paid in advance so could not cancel when we arrived and saw the room. We booked a superior room. Unfortunately like all of these tired, tiny box dark rooms we had a window looking out onto waste land and no balcony. (Standard rooms have internal window only!) After discussions with the lovely hotel staff manger we paid an additional discounted $10 per night to upgrade although this would have been far cheaper to opt for this room when booking. The ‘deluxe’ room we paid extra for was the smallest & most expensive that we have seen in Bali, small, tired, smelly with only a small balcony overlooking vacant land that taxi drivers use to urinate & dogs congregate - this is the deluxe and best view in the hotel. There is a mini fridge in room but it didn’t get cold and The bathroom is not private as you can easily see in the the very small place. Breakfast was edible but the only western food was eggs, fruit, bread & cereal, the only hotel I have stayed in serving instant powder coffee for breakfast. The pool is over chlorinated but nice but only 3 sun beds for such a big hotel, decking needs attention as some planks stick up. Didn’t try the bar/restaurant as I popped into view the menu and the only couple eating there at the time were complaining to the waiter about their meal. Everywhere is very hot including the breakfast area due to the use of glass in areas.

Rooms are really small. Barely space enough for the bed, and everything is very crowded. Side tables are so low, that the clock and telephone are below the mattress level. Bathrooms barely enough room for one person to wash or whatever. Rooms are clean, but no view from the window except for the wall of another section of the hotel just a few metres away. Breakfast was adequate, served in a semi-outdoor setting.

It’s a good hotel with the 24 hours room service. You can get the complementary breakfast. It has a nice roof top swimming pool along with a organized bar. It’s very near to the Kuta beach and kind of center point for beach and shopping place. Enjoy

Stayed here for 5 nights with my hubby and 2 kids. What a mistake choosing this hotel! Firstly, the check in staff were rude and abrupt.....secondly, rooms we were given started flooding due to torrential rain, which wasnt the hotels fault, only the way it was dealt with....we were told we could move rooms straight away but were made to reside in another tiny room to wait. 6 hours later we were moved!!!!!!!! Unreal! The breakfast was appalling, Cold food with minimal western options....staff also were arrogant here! ( not the usual, smiling lovely balinese) went up to the rooftop pool and my daughter cut her toe in the pool on cracked tiles. I told reception and they just said, "I will get my friend to check the pool"! No care in the world! Decking around pool dangerous also! I could spend hours on this review, but I really don't want to waste anymore of my time stressing over this place! Our holiday was dampened by staying here...even when we were leaving, we had to carry our own help or even a good bye !! NEVER EVER AGAIN! We would have cancelled, but it was a non refundable stay. NOW I SEE WHY!

Good side: Hotel has a great location and a walking distance to the beach, restaurants and bars. It’s only 20 min drive from the airport. Staff were very friendly and breakfast was good. Hotel is very flexible with late check out which is great. Swimming pool is good. Down side: -Hotel strict about giving extra bottle water. -The rooms are outdated & needs upgrade. -Beds are hard and not comfortable. -Bathroom is almost see thru glass so it’s an inconvenience when two guys share the room because when one showers you have to switch off lights in the room in order not to see your friend showering. -Window curtains are so thin that street light get into room during night. -Rooms are much smaller than the online pictures you see.

This hotel located in the central of Kuta, only 1minutes away to Kuta beach. Room was cozy but small Breakfast was good, staff very helpful. This hotel is good value for money. Their rooftop was excellent you can see sunset down right kn front of you.

Jalan Benesari - Pantai Kuta Kuta Bali

Hotel highlights

  • Walking distance to Kuta Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Kuta within a short walk of Kuta Beach, Best Western Kuta Beach is within a mile (2 km) of other popular sights such as Legian Beach. This 144-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Kuta, it's also close to Tuban Beach and Seminyak Square.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


All 144 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries and bidets. Safes and desks are also standard.

Property features

Best Western Kuta Beach features an outdoor pool, free WiFi in public areas, and 2 meeting rooms. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for IDR 210000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a business center, a computer station, and free newspapers.

Room options

Superior Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Queen 1 | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 790 reviews