Amaroossa Suite Bali4.0 out of 5.0
Recent guest reviews
Nice hotel and have a privat pool. I stay 3 nights at privat pool room. Have a gym. Not really good for food and good for budget. Room is clean and nothing have any problem. Staff is friendly and have a massage too. They're really helpful and always smile.
At first, I only saw the pictures, the pictures are totally amazing, look so comfy and amazing. And I arrived, they also sent us a driver, the driver was totally helpful and welcome, his hospitality was great, really thankful. And I got a 107 room, there's a private pool also. The room is space full, but.... (I'm sorry to say) 1. The floor is like.. moist? Idk.. it's because the weather, chemical, or what.. 2. The linens was so many spots. 3. The towels also have so many spots, so we called house keeping attendant and they gave us 2 new towels, that was so fast. 4. There's no hanger so we also called and asked for 3 hangers, but.. they gave us not so standard hanger and take so much time just for hanger. 5. Breakfast, don't expect too much. Very simple. 6. Private pool was so dirty :( But.. what I like from this hotel.. 1. Hospitality, pretty good, they're really welcome, helpful, and they already tried their best for us. 2. Welcome drink, the taste of their welcome drink is really "Indonesia" (like a modern "Jamu") if you want to make it, they also tell you what's the ingredients and how to make it. 3. The location is near the highway, so you can avoid the traffic jams. AND pretty quite! Because it's so far from bar, club, etc. 4. Parking lot, because at the back is still have "nothing" you can park your car at the back, pretty large. 5. Pretty capacious! 6. Not that pricey for a room that have a private pool, you can find so many offers. There's must be a good and bad things but if you want something more and luxurious, you also need to spend more.
Two years ago I stayed in this hotel for our honeymoon. Everything was so good. They gave us a chocolate cake & decorated our bed with towels. And the most important, the private pool was so clean! The room facility was so prepared, such as bath robes, sandals, and even body scales. Me and my husband was so satisfied stay in here, very unforgetable moment... So, I decided to stay again in this hotel for two days long yesterday (10-11 August). we got the same room, yes exactly in the same room! But so upset! It felt so totally different! I believe they don't clean the private pool for maybe a week because there was so many dead flies and insects! Euy! So I called the cleaner and I wasted my time to wait him to come by & clean it... Not only that, since we checked in (2 o'clock), the room air conditioner had a big problem!!! The room was very hot. Then we called the engineering at 8 p.m. He said there was so many dust on the AC (what?!), so he needed to clean it up. He let us wait to the next one hour to know the progress. but still, nothing change! he came again and cleaned it again! but nothing change again and again. Fyi, it was our babymoon, I'm 30 weeks pregnant so I chose to enjoy the hotel room, but we spent our night in the room with the engineering inside for the long time, you know how it felt? not comfortable! Until tomorrow, the engineering came inside twice to service it but nothing change. The receptionist just could say sorry. Even the small details had problem. Since we checked in, there was no sandals and bath robes. We needed to call to request it. But yeah... bath robes, towel, bed sheet, bedcover had so many stains. One thing they could do very fast and good: reminded us about our check out time haha! (they called on 11.30 a.m, exactly when we were ready to check out and never come back). I would never stay in this hotel anymore. totally not recommended.
Hello. I just want to share my happiness during i stayed in Amaroossa Bali. I came to Bali with my wife, we are honeymoon couple. Stay in lovely room which is big, full of facilities (kitchen utensil,microwave,big sofa,etc). They looks are clean and working properly. My wife can cook me some food in the room because we stayed about 3 nights there. I think this is worth it for the money i payed. Not expensive but you can get a luxurious facilities. The staffs very friendly. They are very responsif for any request from the guest. I got a complimentary dinner for our 2nd night. Which is good. Thank you for the manager and amaroossa team. The location also very good, and quite. Good for honeymoon couple. Good job for amaroossa bali.
Location: Very secluded, no where near the luxurious paradise it describe to be. Even the main sign is not well placed. No lights on main sign for night. Very hard to find day and night time. Reception & service: We stayed in Pool Suite with breakfast included. When we arrived, there was close to no porter/front of house services until we're obviously there. No one to greet at the entrance. the reception were polite enough, however when we arrived into our room after travelling for 20 hours, we were absolutely in shock! Ala carte was ok for Bali standard. Buffet breakfast was shocking though. If you go late (about 45 minutes before closing), there's close to no food left on buffet table. The do not really refill the food. Basically you get scraps. Not worth the money paid. Room: Paid more to book the room with private pool hoping we could chill and get over the jet lag, but the room condition were so bad. The room smelt musty, dirty and insecure. We went to the reception immediately trying to change to another room, even if its downgrade, for another room without the private pool, but was told the hotel was fully booked. So we've asked if the maintenance could come to fix both the door to the room and the door to the outdoor pool so it could be securely locked. Furnishing: The block out drapes is so old, it has holes all over it! The couch where the sort of lounge is, completely stained and dirty, we did not sit on it at all. The duty manager saw it when he came into our room to change the sheets, but completely ignored it and even mentioned saying, 'Oh we couldn't clean the fabric!' The bed! OMG, shocking dirty! there were blood stains on the bed!!! We were shocked! Asked if the housekeeping could come and change the sheets, they said its new sheets! Finally they came, and when I showed them the blood stain, they said, 'Oh, we'll cover it . with 2 sheets, so you can't see it.' !!!! My husband got bed bugs bites the next day!!! Bathroom: So dirty! The bathtub is so unclean, we would not even want to be near it. The shower head were wobbly and couldn't even turn. The bathroom sink, was so run down! See for yourself in the photos. Best about the hotel: The restaurant staff were very friendly and polite. Least like about the hotel: Everything else. Conclusion: If you have other choices of hotel (there's plenty of others around much cheaper, better quality, better service - anywhere else but here), Choose others. NOT 4 STARS AT ALL!!!! We will not come back for sure.
As far as the breakfast is concerned, it is purely Indonesian food; rice, noodles, soup, vegetables, etc. Eggs can be ordered but that is the extent of any western food. There was no milk available for children or to add to coffee. the juice is tasted like sugar water with some yellow/orange coloring. So, as a family that travels a good deal and lives in Bali, Indonesia you are getting input from someone used to less than western quality facilities and I still cannot recommend staying here. Strongly suggest another place. The one positive is that there is car parking behind the hotel for 6 cars!
When i stay with my friends in amarossa suite bali,i thing isnt not same with all the picture in internet,im booking room with private pool,but the pool so dirty and many ant around the pool and the breakfeast just only have a little choice,but all the staff so friendly and helpfull.just only fasilities in room must to be upgrate again.
Dear Management, you have a great hotel, its not quite big in term of land but inside have something special in it. The rooms is spacious, the design is amazing, the bathroom love the design. the location also quite good. Engineering and FB kindly wake up, your rooms is amazing, but many rusted equipment, the door handle not properly installed, the paint on balcony was not nice, the AC outdoor so loud. the breakfast no taste, no toaster for the bread. hope this help,
Wow. Disgusting, loud humming noises, no hot water, broken shower head, must plug lights/appliances in yourself, broken lights, flickering lights, toilet doesn't flush right, power outlets not working, smells of gas, not all lights can be turned off. If you want to have a rest, there are better options. If you want to have a GOOD rest, this isn't really the place. The only four stars about this hotel is...nothing.
The room design is excellent, good service from the staff. I ask to the staff for something and they are very helpfull and care, service quickly I got at the 5th floor with a bay view. it was nice. The room with good cleanliness and complete fasilities make me fell like my home, and very enjoy my holiday during i stay here. Thank you Amaroossa Suite Bali .
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Outdoor pool
Amaroossa Suite Bali places you within 2 miles (3 km) of Puja Mandala and Jagatnatha Temple. This 4-star hotel welcomes guests with 59 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's near the airport and also close to Nusa Dua Beach and Bali Nusa Dua Convention Centre.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
The 59 air-conditioned accommodations feature balconies and afford space to spread out with living rooms. Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, and slippers. Microwaves, minibars, and coffee makers are other standard amenities.
Guests staying at Amaroossa Suite Bali enjoy an outdoor pool, a children's pool, and a rooftop terrace. There's free valet parking, and an airport shuttle (available 24 hours) for IDR 200000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and free newspapers.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 269 reviews