orbitz
Photo gallery

Reviews

4.5 / 5Excellent
427 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Theater Baden-Baden
    1 min walk
  • Popular Location
    Kurhaus Baden-Baden
    3 min walk
  • Popular Location
    Casino Baden-Baden
    4 min walk
  • Airport
    Karlsruhe Baden-Baden (FKB-Baden Airpark)
    21 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Baden-Baden

    Located in Baden-Baden, Maison Messmer - ein Mitglied der Hommage Luxury Hotels Collection is in the city center. Some of the area's popular attractions include Friedrichsbad and Caracalla Spa. Merkurbergbahn and Galopprennbahn are also worth visiting.

    Popular Location

    What's nearby

    • Theater Baden-Baden - 1 min walk
    • Kurhaus Baden-Baden - 3 min walk
    • Casino Baden-Baden - 4 min walk
    • Museum Frieder Burda - 4 min walk
    • Congress House - 6 min walk

    Getting around

    • Baden-Baden Station - 14 min drive
    • Sinzheim S-Bahn - 14 min drive
    • Stuttgart (STR) - 67 min drive

    Restaurants

    • Theaterkeller – Restaurant with a bar offering German cuisine. Open daily.
    • Salon JB Messmer – Fine-dining restaurant offering international cuisine. Open daily. Reservations required.

    About this property

    Maison Messmer - ein Mitglied der Hommage Luxury Hotels Collection

    Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 152 rooms feature thoughtful touches like espresso makers and bathrobes, along with conveniences such as sofa beds and coffee makers. Free WiFi and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: EUR 20 per day
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 28 per person
    2 restaurants
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Full-service spa
    Health club
    Indoor pool
    Sauna
    Shopping
    Spa tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Sofa bed

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    Croatian
    Danish
    English
    French
    German
    Italian
    Russian

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space (4734 square feet)

    Outdoors

    Garden
    Terrace

    Spa

    4 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas
    Fireplace in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Linens
    Sofa bed queen
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Towels

    Entertainment

    Flat-screen TV
    Pay movies
    Satellite channels

    Food and drink

    Coffee/tea maker
    Espresso maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Phone
    Safe
    Slippers
    Turndown service
    4.5

    Excellent

    5 - Excellent
    263
    4 - Good
    122
    3 - Okay
    25
    2 - Mediocre
    9
    1 - Poor
    8
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    My dirtiest hotel experience in Germany

    I assumed after my previous stay this would again be high quality and worth the very high nightly rate. Instead I arrived to a dirty toilet, and later found the beds to be full of dust and lots of small pieces of old tissue. I used bathroom towels to sleep on as the bedsheets were so dirty. There was also rubbish next to the bed, the dirtiest hotel I have experienced in Germany especially when you consider it is a 5 star. The reception staff were excellent and kindly offered me a complimentary breakfast, but the shock of housekeeping did not end that night. I had the red do not disturb sign on my door, but before 9AM the housekeeping Loudly barged into my room when I had wanted to catch up on my sleep in a luxury hotel. This was truly shocking behaviour at a 5 star. I have never been more disappointed with a hotel that was excellent last time, but the decline has been truly shocking with both cleanliness and behaviour by housekeeping that was completely unacceptable at any hotel, let alone a very expensive 5 star. So I can not recommend this hotel, after such a terrible and disappointing experience this time.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean Great service In the middle of town Friendly staff

    Stayed 3 nights in Jan 2020

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    not good

    On the website they show the gourmet restaurant but dinner was served in brasserie ‘theater keller ‘. Not good for a 5* hotel. When you will go to Baden Baden please choose another hotel

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Superior hotel and great location

    Superior hotel, great location across the street from the Xmas Mkt. Excellent service, Michael from the front desk was very helpful and very professional. One of the best rooms from our trip, parking worked out great. The spa area is also very nice, We would definitely come back to this hotel.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Room comfort
    • Disliked: Cleanliness

    housekeeping and breakfast - needs serious attenti

    House keeping poor for a so-called 5 star. Room not prepared properly, carpets unhoovered, waste bins in room snd bathroom not emptied, bathroom and shower floor not properly cleaned, mattress topper on bed nothing less than filthy - ok these were seen to on complaining by an army of chambermaids but still - if they want to bluster about how proud they are to be part of Hommage Luxury Hotel Collection bla bla - then get the basics right. Another thing that is a real turn off - have you ever heard of hotel melon and bacon on a buffet ? That's when the bacon is 95% fat dripping in grease and the melon is more like a potato than melon. Breakfast buffets are all the rage and have been for years but how difficult can it be to have a chef/ cook cooking bacon and eggs to order at the display ? Also when breakfast is advertised as from 6.30 - 10.30 why shouldn't the display be just as full at 10.00 as at 6.30. Poor supervision of details like I have described above reflects sloppy attitude. If 5* Hommage Luxury Hotels can't be bothered to maintain quantities right through breakfast servings - cut down the hours of serving and at least maintain a full display - after all they know how to charge and the price is the same at 10.00 as at 6.30 - come on Maison Messmer - pull your socks up

    Stayed 3 nights in Dec 2019

    Tell us how we can improve our site