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Quail Hollow Resort

3.5 out of 5.0

Recent guest reviews

We have stayed at Quail numerous times since it first opened and it needs to be refurbished especially the rooms that are not in the main structure. Quail could be a showcase hotel again but it will take millions to make it as it was in the past. I would stay again but make sure the room is satisfactory before you unpack.

Very convenient to highway, food, et cetera plus it has a golf course and two pools (one indoor and other outdoor), so plenty to do.

Good hotel, and I will stay here again. I very much enjoyed the fitness center. Breakfast was good. The only down fall was the PILLOWS were like bowling balls.... no BS.

Clean facilities; definitely could use some overall TLC!

Very nice place to stay close to Cleveland. The restaurant and lounge are very nice and serve good food and drink. The rooms are very well maintained and very comfortable.

The hotel was decorated beautifully for the holiday. It was clean and a great lounge experience. Good morning breakfast and buffet was delicious

Quail Hollow is very convenient to my client's location, but it also provides some very nice amenities. I brought my family along, so the two pools were great for them to occupy their time while I worked during the day. At night, especially with the construction on OH-44, the ability to eat in at CK Steakhouse is a plus as they do have some kid friendly options.

The room was pretty dirty. There was makeup and mud on the blankets, hair in the shower and sink. When having breakfast in the restaurant, three of the four coffee cups were not clean. They bring you a carafe of coffee that looked like it hadn't been washed in days. Very disappointed with my stay.

Room difficult to find. Key card did not work & made us late for our appointment. Given full bed instead of queen as expected & pillows smelt like sweaty old man.

Basic stay, traditional room. Clean and neat. Pillows were terrible.

Amenities were very good as were the restaurants. Lovely entrance and lobby. Multiple pillows, duvets were a plus. Resort directory not available.

My wife and I were a little displease with this Resort, It felt more like a 3 star hotel then a resort. The room ac was as so loud that every time it came on we woke up.

Seemed remote at first. Arrived at night. Found out that it was conveniently located close to multiple business and industrial areas, shopping and to parks along the lake.

The staff was very pleasant, the accommodations were great. I'd definitely come back.

Clean, convenient, quiet and pleasant surroundings. Gave us early check-in time so we could change clothes between our grandson's graduation from Akron University and his reception at our son's home. Enjoyed relaxing on the private patio outside our room at the end of a perfect day.

Nice find for late at night east of Cleveland, just off I-90. However the directions may send you past the hotel,,, and it is the first left off the main road, and then first right. Woke up to nice surroundings, pool and golf course that we didn't take advantage of.

It hurt to walk down the hall A/C was blowing hard with temp approximately 60. I felt like I was in a wind tunnel in a meat locker. When I told guy at front desk, he said, "Some people think it's too hot and some people think it's too cold." Took wife to bar. My Guiness was a half glass because it was last one in keg #they didn't charge me for it#. A guy at the bar ordered Grey Goose. They said they were out of it .NOT resort ambience.

Had a great time at Quail Hollow. The staff could not have been friendlier and the hotel room was spotless. Pillows were not fantastic, but the bed was comfy. We ordered lunch poolside and they brought it down to us and it was delicious. Good times.

Beautiful resort. Excellent food. Staff very accommodating .

We usually stay at inexpensive hotels, so we were thrilled to get such a bargain on such a nice hotel. The room was very clean and spacious, the beds were incredibly comfortable, and the hotel was quiet. We didn't use the pool or other facilities, but they looked great as well. Definitely would do this again!

11080 Concord-Hambden Rd Painesville OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

Located 2.7 mi (4.3 km) from Little Mountain Country Club, Quail Hollow Resort is within a 10-minute drive of Lake Erie College. This 176-room, 3.5-star hotel has a restaurant, a golf course, and an indoor pool. Lake County History Center and Mentor Marsh - Carol H. Sweet Nature Center are also a short drive from this Painesville hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to noon.


Rooms

All 176 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Quail Hollow Resort features a golf course, an indoor pool, and a health club. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this golf hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Double Queen Accessible

Queen 2 | Sleeps 4

King Accessible

King 1 | Sleeps 2

Guest reviews for Quail Hollow Resort

Everyone (9) Couples (7) Business (2) Family (6) Friends (1)
4

needs some care

Everyone

We have stayed at Quail numerous times since it first opened and it needs to be refurbished especially the rooms that are not in the main structure. Quail could be a showcase hotel again but it will take millions to make it as it was in the past. I would stay again but make sure the room is satisfactory before you unpack.

By , from indiana PA on Oct 18, 2017

4

nice, convenient... oh, and, there's golf!

Everyone

Very convenient to highway, food, et cetera plus it has a golf course and two pools (one indoor and other outdoor), so plenty to do.

By on Oct 7, 2017

5

good location near chardon

Everyone

Good hotel, and I will stay here again. I very much enjoyed the fitness center. Breakfast was good. The only down fall was the PILLOWS were like bowling balls.... no BS.

By , from Marshall, MN on Sep 24, 2017

Review comment responded on Sep 26, 2017

Thank you for choosing Quail Hollow Resort for your recent getaway and for taking the time to complete our comment card to let us know about your stay. I am delighted that you enjoyed your stay so much and hope that you will return in the near future. We value each guest, as we know that you have a choice when deciding where to stay while here in Painesville, on business or pleasure. We hope to see you again soon

4
Everyone

Clean facilities; definitely could use some overall TLC!

By on Aug 17, 2017

Review comment responded on Sep 1, 2017

Thank you for staying with us! I am glad to see you enjoyed your stay. We are working ti improve the facility and I hope we will see you here again soon!

5

lovely facility!

Everyone

Very nice place to stay close to Cleveland. The restaurant and lounge are very nice and serve good food and drink. The rooms are very well maintained and very comfortable.

By , from KY on Apr 25, 2017

Review comment responded on Aug 14, 2017

Thank you for staying with us! I am so glad you enjoyed your time with us and hope we will see you here again soon.

4
Everyone

The hotel was decorated beautifully for the holiday. It was clean and a great lounge experience. Good morning breakfast and buffet was delicious

By on Dec 18, 2016

Review comment responded on Aug 14, 2017

Thank you so much for staying with us! I am so glad you enjoyed your time here and hope we will see you here again soon.

5
Everyone

Quail Hollow is very convenient to my client's location, but it also provides some very nice amenities. I brought my family along, so the two pools were great for them to occupy their time while I worked during the day. At night, especially with the construction on OH-44, the ability to eat in at CK Steakhouse is a plus as they do have some kid friendly options.

By on Aug 21, 2016

Review comment responded on Aug 14, 2017

Thank you so much for staying with us! I am so glad you enjoyed your time here and hope we will see again soon.

2

do they clean?

Everyone

The room was pretty dirty. There was makeup and mud on the blankets, hair in the shower and sink. When having breakfast in the restaurant, three of the four coffee cups were not clean. They bring you a carafe of coffee that looked like it hadn't been washed in days. Very disappointed with my stay.

By on Aug 16, 2016

Review comment responded on Aug 14, 2017

I am so sorry you had such a disappointing time with us. I'm thankful you took the time to write this review so we can work on these issues and improve everyone's experience going forward. I do hope you will give us another chance down the road.

2

disappointed

Everyone

Room difficult to find. Key card did not work & made us late for our appointment. Given full bed instead of queen as expected & pillows smelt like sweaty old man.

By , from S on Jul 30, 2016

Review comment responded on Aug 14, 2017

I am so sorry you had such a disappointing time with us. I'm thankful you took the time to write this review so we can work on these issues and improve everyone's experience going forward. I do hope you will give us another chance down the road.

3

weekend trio

Couples

Basic stay, traditional room. Clean and neat. Pillows were terrible.

By on Nov 30, 2015