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TownePlace Suites by Marriott Austin Northwest/Arboretum

2.5 out of 5.0

Recent guest reviews

Great location and staff. Hotel is tucked away off of 360 and is very close to major highways (183 and Mopac). Staff was very friendly and helpful. Room was super clean and quiet.

Great place to stay in Austin. Staffs are very friendly ^^

Great hotel for great price! Staff was very helpful and friendly.

Hotel staff was friendly and helpful. Room had plenty of space, comfortable bed, good shower and convenient kitchenette. Location includes convenient access to MOPAC, Hwy 183, the Domain and all Arboretum-area stores and restaurants. Cost was highly competitive for the level of comfort and convenience afforded by the hotel.

TV never worked - even after complaining - was told it was due to a storm that had gone through - but it was the wiring connection. If you moved it or held it, you would get reception. Bathroom shower leaked tremendously - we had over an inch of water even though there was a drain. NO counter space in the bathroom - even though it was a handicapp room, I have been to several that had a counter so you could pull the wheel chair up to it. NO place in the bath room to sit your clothes or tolietries without them getting wet! Personnel was sweet in nature, but nothing got done while we were there. Worst Marriott we have been to.

We've never stayed at an extended stay hotel before, but this truly felt like home. The staff was friendly, the room was clean and the hotel was a lot closer to downtown that we realized - which was great because it didn't take us long to get to the places we love to visit.

We visited with family and friends. There is a great little train called sofie that is inexpensive and great for the kids that is located in nearby Cedar Park

Nice clean rooms.

nice hotel. friendly staff. very clean.

nice, clean rooms. friendly staff.

nice

nice, clean hotel. friendly staff.

nice hotel. a little exprnsive.

clean

Very clean. Friendly staff.

very nice, clean rooms. friendly staff. good location to Arboretum and good restaurants.

This was your average place. It was in a great location and had great staff who were friendly. The biggest drawback for me was that the air conditioner did not work as well as it should have. The room was always just at the point of being almost uncomfortable. The sink also backed up when I was washing glasses we used for drinks. And there were some strange stains under the sill of the window that were questionable. Probably priced a wee bit too high for the accomodations.

After a long, muddy day at ACL music festival, it was a delight to come back to this hotel. Seems newly built with attractive decor and landscaping. Good sized rooms. Easy to find. Friendly staff. 24-hour desk with homey lobby. A nice step above other extended stays for about the same price. The only glitches concerned appliances - the air conditioner blew a fuse and the garbage disposal clogged. In both cases, maintenance was there in a minute. Highly recommend!

Very nice and clean. Good location to restaurants. However, too expensive for someone on a budget.

Very nice hotel. Friendly staff. Located near great restaurants and nice shopping center.

10024 N Capital Of Texas Hwy Austin TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 1.6 mi (2.6 km) from The Domain, TownePlace Suites by Marriott Austin Northwest/Arboretum is within a 10-minute drive of St. David's North Austin Medical Center. This aparthotel has 127 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. North Cross Mall and Norris Conference Centers are also nearby.


Dining

Free hot/cold buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 127 air-conditioned apartments feature kitchens and space to spread out with sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

At TownePlace Suites by Marriott Austin Northwest/Arboretum, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Suite, 1 Bedroom

Queen 1 | Sleeps 3

Guest reviews for TownePlace Suites by Marriott Austin Northwest/Arboretum

Everyone (1) Couples (4) Business (10) Family (4) Friends (1)
5

quiet location and easy access to major highways

Everyone

Great location and staff. Hotel is tucked away off of 360 and is very close to major highways (183 and Mopac). Staff was very friendly and helpful. Room was super clean and quiet.

By , from New York City on Apr 1, 2017

Review comment responded on Apr 4, 2017

Thank you for the wonderful review. Our goal is to provide the cleanest and friendliest hotel possible, and it is great to see that we achieved that for you! We hope to see you again soon.

5

awesome family trip

Families

Great place to stay in Austin. Staffs are very friendly ^^

By on Jul 10, 2015

4

great place friendly staff

GetawayWithFriends

Great hotel for great price! Staff was very helpful and friendly.

By on Oct 20, 2013

5

arboretum-area hotel, acl weekend

Couples

Hotel staff was friendly and helpful. Room had plenty of space, comfortable bed, good shower and convenient kitchenette. Location includes convenient access to MOPAC, Hwy 183, the Domain and all Arboretum-area stores and restaurants. Cost was highly competitive for the level of comfort and convenience afforded by the hotel.

By on Oct 9, 2013

2

room 105

Families

TV never worked - even after complaining - was told it was due to a storm that had gone through - but it was the wiring connection. If you moved it or held it, you would get reception. Bathroom shower leaked tremendously - we had over an inch of water even though there was a drain. NO counter space in the bathroom - even though it was a handicapp room, I have been to several that had a counter so you could pull the wheel chair up to it. NO place in the bath room to sit your clothes or tolietries without them getting wet! Personnel was sweet in nature, but nothing got done while we were there. Worst Marriott we have been to.

By on Jul 29, 2013

4

felt like home

Couples

We've never stayed at an extended stay hotel before, but this truly felt like home. The staff was friendly, the room was clean and the hotel was a lot closer to downtown that we realized - which was great because it didn't take us long to get to the places we love to visit.

By on Mar 19, 2013

4

nice!!!

Families

We visited with family and friends. There is a great little train called sofie that is inexpensive and great for the kids that is located in nearby Cedar Park

By on Jun 27, 2011

3

nice, clean friendly staff.

Families

Nice clean rooms.

By on May 23, 2011

4

good

BusinessTravelers

nice hotel. friendly staff. very clean.

By on Apr 26, 2011

4

nice

BusinessTravelers

nice, clean rooms. friendly staff.

By on Mar 11, 2011