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Fairfield Inn & Suites by Marriott Austin North/Parmer Lane

2.5 out of 5.0

Recent guest reviews

I brought my sister to Austin for a medial appointment. First room was full of roaches but the staff gave us a different room. Breakfast was excellent.

The staff was very friendly and accommodating. The pool was out of order due to maintenance. The front desk person called a nearby hotel and got is access to the indoor pool there!

I love this place! I will definitely stay there again. Staff was so nice, and very accommodating to my needs.

We only stayed one night there and basically we used the hotel to sleep only as we wanted to hangout in Austin, the hotel is ok, the complimentary breakfast is buffet really cheap, but good enough.

I stayed in this hotel for one night on a business trip. The overall experience was great. They had an incredibly friendly staff that is eager to help and assist. I think that was the best part of the experience. The room was comfortable and clean, and the breakfast was great as well. The only drawbacks were the price and the location. You have to drive a while to get anywhere, and the price was 30 higher than what I would like to have paid.

The hotel was not too far from the airport, and after a long wait for a supposed guarantee at a CAR rental place it was a nice ending to a stressful day. The staff was extremely friendly and helpful. We would stay here again

We stayed here over Thanksgiving. The location is convenient, but the only views are the freeways and parking lots. The interior looks decent. The staff was friendly and attentive. There were no towels in our room. Odd. I called the front desk and was asked to come down to get some. Fine. I arrived at the front desk, but they were actually out of clean towels. Well then -- I had to take a few from the pool. We got back to the room Thanksgiving night and housekeeping had not been through. The front desk said "no housekeeping on Thanksgiving." It would have been nice to know that beforehand (during check-in?, or on a sign somewhere?). If no housekeeping, what about clean towels? No problem, they said, and they hand me a set of towels to carry up to the room. At least they had towels this time. Woke up the next morning with a piece of old chewing gum stuck to both my arm hair and the corner of the bed sheet. Apparently the hotel did not launder the sheet, or the gum made it through the last wash. So gross. Overall, would not recommend.

It is not extraordinary but fulfills its cost I think. Good location near highway.

My parents came to visit Austin, where I live, I had them stay at this hotel! Great location and great price! Also great breakfast!

I love the staff at the front desk when I got to Austin. They were great!!! The housekeeping manager was beautiful! :-)

Staff was great. I accidently book my room for a single king size bed, but really needed 2 double size beds. The desk attendants were great at changing my room to accommodate what I needed.

Recently stopped in Austin for a visit with my daughter at college. Very comfy and quiet room, very clean hotel. My only issue was more difficult than usual to find my way to the hotel for registration late at night.

Staff was nice and helpful and the room was clean and comfortable. Could have done without the noise from the traffic outside but wasn't terrible.

We had a wonderful two night stay, we traveled to 6th street both nights, which was about 8 miles from the hotel. We had a great weekend

We stayed the weekend and visited Austin. Had a great time and the hotel was very satisfying.

great value- clean, safe and convenient locations, pleasant staff

In town visiting friends. Location good but VERY noisey (highway close by). The staff was great. Very friendly. The breakfast set-up could have been better but the hotel was full because of a youth convention so everyone was trying to eat at the same time.

I enjoyed the spacious room & accomodations.

It was a nice hotel... I wish I would have had a room on the side away from the highway... was loud all night.

12536 North IH35 Austin TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.4 mi (3.9 km) from St. David's North Austin Medical Center, Fairfield Inn & Suites by Marriott Austin North/Parmer Lane is within a 15-minute drive of LBJ Presidential Library. This 150-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. The Domain is also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

Fairfield Inn & Suites by Marriott Austin North/Parmer Lane's 150 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Fairfield Inn & Suites by Marriott Austin North/Parmer Lane enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Fairfield Inn & Suites by Marriott Austin North/Parmer Lane

Everyone (4) Business (2) Couples (7) Students (1) Family (8) Other (3)
4
Everyone

I brought my sister to Austin for a medial appointment. First room was full of roaches but the staff gave us a different room. Breakfast was excellent.

By , from Austin, TX on Apr 7, 2018

Review comment responded on Apr 8, 2018

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Fairfield Inn & Suites Austin North. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

5

very clean hotel for the cost

Everyone

The staff was very friendly and accommodating. The pool was out of order due to maintenance. The front desk person called a nearby hotel and got is access to the indoor pool there!

By on Jul 6, 2017

Review comment responded on Jul 26, 2017

Thank you for your feedback about our staff! I apologize for the pool being out of order but glad you were able to use our sister properties pool!

5

excellent customer service

Everyone

I love this place! I will definitely stay there again. Staff was so nice, and very accommodating to my needs.

By , from Chicago on May 24, 2017

3

cheap hotel for short stay

Students

We only stayed one night there and basically we used the hotel to sleep only as we wanted to hangout in Austin, the hotel is ok, the complimentary breakfast is buffet really cheap, but good enough.

By , from Denver, CO on Jan 26, 2017

Review comment responded on Mar 15, 2017

Paul, Thank you for your feedback - we recently rolled out new breakfast items so that we have a rotation of items available daily. We hope to see you next time you stay with us.

5
Everyone

By on Nov 9, 2016

Review comment responded on Nov 14, 2016

Thank you for the 5 star review!

4

great for a business trip

BusinessTravelers

I stayed in this hotel for one night on a business trip. The overall experience was great. They had an incredibly friendly staff that is eager to help and assist. I think that was the best part of the experience. The room was comfortable and clean, and the breakfast was great as well. The only drawbacks were the price and the location. You have to drive a while to get anywhere, and the price was 30 higher than what I would like to have paid.

By on Aug 12, 2015

4

a comfy fit after a long flight

Couples

The hotel was not too far from the airport, and after a long wait for a supposed guarantee at a CAR rental place it was a nice ending to a stressful day. The staff was extremely friendly and helpful. We would stay here again

By on May 4, 2014

2

a bit of a mess

Families

We stayed here over Thanksgiving. The location is convenient, but the only views are the freeways and parking lots. The interior looks decent. The staff was friendly and attentive. There were no towels in our room. Odd. I called the front desk and was asked to come down to get some. Fine. I arrived at the front desk, but they were actually out of clean towels. Well then -- I had to take a few from the pool. We got back to the room Thanksgiving night and housekeeping had not been through. The front desk said "no housekeeping on Thanksgiving." It would have been nice to know that beforehand (during check-in?, or on a sign somewhere?). If no housekeeping, what about clean towels? No problem, they said, and they hand me a set of towels to carry up to the room. At least they had towels this time. Woke up the next morning with a piece of old chewing gum stuck to both my arm hair and the corner of the bed sheet. Apparently the hotel did not launder the sheet, or the gum made it through the last wash. So gross. Overall, would not recommend.

By on Dec 2, 2013

3

good!

Couples

It is not extraordinary but fulfills its cost I think. Good location near highway.

By on Aug 7, 2013

4

great price and great quality!

Families

My parents came to visit Austin, where I live, I had them stay at this hotel! Great location and great price! Also great breakfast!

By on Jun 11, 2013