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Extended Stay America Austin - Northwest - Lakeline Mall

Star Rating
2.5 out of 5

Information

Reviews

3.1 / 5
596 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Lakeline Mall
    12 min walk
  • Popular Location
    Austin Aquarium
    7 min drive
  • Popular Location
    Apple Inc.
    8 min drive
  • Airport
    Austin, TX (AUS-Austin-Bergstrom Intl.)
    28 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2019-12-08. Try updating your dates to see prices for your trip.

    About this area

    Austin

    Located in Austin, Extended Stay America Austin - Northwest - Lakeline Mall is in an area with good shopping. Shoppers can check out The Domain, while everyone can enjoy the natural beauty of Lake Travis and Lake Austin. Looking to enjoy an event or a game while in town? See what's happening at Round Rock Sports Center or Cedar Park Center.

    What's nearby

    • Popular Location
      Lakeline Mall - 12 min walk
    • Popular Location
      Austin Aquarium - 7 min drive
    • Popular Location
      Arboretum at Great Hills Mall - 8 min drive
    • Popular Location
      Apple Inc. - 8 min drive
    • Popular Location
      The Domain - 10 min drive

    Getting around

    • Lakeline Station - 9 min drive
    • Austin Station - 18 min drive
    • Austin, TX (AUS-Austin-Bergstrom Intl.) - 28 min drive

    About this property

    Extended Stay America Austin - Northwest - Lakeline Mall

    Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. All 101 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free on-the-go breakfast available daily 6 AM–9:30 AM
    • Coffee/tea in common area(s)

    Family friendly

    • Full-sized refrigerator
    • Kitchen
    • Laundry facilities
    • Microwave

    Conveniences

    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Housekeeping (on request)
    • Laundry facilities

    Languages spoken

    • English

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hair dryer (on request)
    • Shower/tub combination

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Kitchen
    • Microwave
    • Refrigerator
    • Stovetop

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone

    Nearby things to do

    Activities

    • Sailing
    • Water skiing

    Frequently asked questions

    3.1

    Guest rating

    5 - Excellent
    106
    4 - Good
    152
    3 - Okay
    125
    2 - Mediocre
    99
    1 - Poor
    114
    3.1
    Cleanliness
    3.4
    Service and Staff
    2.9
    Amenities
    3.1
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We usually stay here every Thanksgiving. It is always clean and the staff are always friendly. I wish there was a better breakfast but the cheaper price makes up for it!

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    The build had nasty smell to it Refrigerator was old an run down

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Staff & service

    Okay

    It was okay. There was trash in the trash can so I guess they missed that during clean up. The highway is loud. Otherwise it was okay for the cheap price.

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nasty Palace

    Filthy!! This place was absolutely disgusting. If you are searching for a clean hotel, this is NOT it! If my reservation was refundable, I'd have never checked in. From the lobby area to the room, it was absolutely disgusting. Dirt, dog hair, dust... and the smell! Old smoke and wet dogs. There were little roaches in the room and it looked like it hadn't been wiped down or cleaned in ages. There was soap scum in the bath and on the shower walls, hair in the tub, hair and dirt all over the floor, gunk caked on the faucet and the counter in the bathroom was dirty. Moved the tissue box and under it was crumbs and hair. Behind the faucet was a layer of man stubbles and goo. Fingernails and toe nails in the carpet. Someone's panties and trash under the bed. An old beer bottle in the cupboard and dead bugs in the drawers of the kitchenette area. Food splatters all over the counter and side of the fridge, and on the stove. Crumbs and stains in the seal of the fridge. Top of the fridge covered in dirt. Headboard had a layer of dust. Pillows and sheets smelled like a homeless persons tent. Terrible bed head stink! Anyhow, we left for dinner and stoped at Target to get Clorox wipes and rubber gloves so I could disinfect the room before my kids needed to touch anything. Worst hotel experience of my life. I am traumatized, actually. No apology could make this right. Only a refund.

    Stayed 2 nights in Nov 2019

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