Skip to main content
Beginning of main content

Skycity Grand Hotel

5.0 out of 5.0

Recent guest reviews

The hotel is ok. We wanted to book a nice hotel in downtown Auckland, there aren't too many options. We booked a premium luxury room but since we checked in late we got a room with a view looking at another building. The person at the front desk said all the room were already checked into, although we paid for a premium luxury room. Also, we booked on Orbitz and this hotel is a VIP hotel where were to get a Platinum member amenity. No recognition at all. Overall, stayed in the hotel for only 6 hours and didn't find much to be happy with. The room was clean and had a decent bed but this is not a 5 star hotel at all.

This is a very nice hotel, with clean and modern rooms, courteous staff, and good views over the city. However, the quality of the rooms is not quite at the same level as other 5-star hotels in other cities around the world. My main complaint is that the WiFi is mediocre: it is fast enough for simple web and e-mail, but too slow for consistent audio-only voice calls, and impossible for video chat or video streaming.

love "The Grill", steak restaurant lobby level. Bellman parking very convenient, nice job handling luggage coming and going. Don't expect late checkout, too popular for that.

This was a superior, first class hotel close to Queen Street and all of the attractions in Auckland!

This was a great hotel with excellent customer service. I have stayed at many 5 star hotels including some in Vegas and this was very similar.

Overall great stay! Restaurants were fantastic, room was clean, large and had a good harbor view. The only disappointment was the festival they had going on that weekend was absolutely blaring music and made the entrance of the hotel packed. We were looking for a relaxing weekend getaway, which we had for the most part, we just had to stay away from the hotel while the festival was taking place. I would stay there again.

This was our first trip to New Zealand, so we needed suggestions from the concierge on trips, dining....we spoke to several the three nights we were there, and all were extremely courteous and helpful, but AJ went above and beyond for us. He was incredible and made our trip fantastic! It was my girl friend's birthday and AJ had a bucket of champagne sent to our room along with a hand written card from Allison. The service was impeccable from everyone! I'd never consider staying anywhere else when I visit Auckland again.

The best hotel in Auckland great location and overall lovely place to stay.

This was the hotel we stayed at for the first and for the final night of our honeymoon, since we flew in and out of Auckland. We enjoyed the comfort, cleanliness, friendly staff, and view, as well as the proximity to the SkyCity Restaurant.

Very convenient location, beautiful views and very good food.

Friendly staff, clean rooms. Pool and workout facility excellent. Convenient location.

We stayed here on our first trip to auckland. Service is great. Hotel was clean, comfy and classy. There is so many things to do around there in walking distance. So many restaurants , they have a casino. Awesome place, would definitely stay there again.

Great value, entertainment and good restaurants on property.

Skycity is the perfect staging point for anything in the Auckland area. The hotel is world class and the staff were great. The pool and spa very accessible and elegant. Parking was easy, either valet or on your own.

Excellent always made welcome and everything works

Very central location. We bookke this as a last minute on a trip to Auckland and were pleasantly surprised. The room was excellent. Bed comfortable. A/C superb we like it cold to sleep and at some places this is a challenge Parking was very continent and they had a self parking deal that was hard to beat. $20 for an in and out. So we didn't use our car for two days and the parking fee came to $20. They also offer valet. Even thou it is part of a casino you wouldn't know it which was a bonus to us. We would definitely consider staying here on our next trip to Auckland

Great staff and even better location. Very comfortable rooms and great views, not to mention the Sky Tower right outside. Don't miss brunch here, one of our favorite meals in New Zealand!

Spent our first three nights in Auckland and booked the Sky City Grand for its location and free wi-fi. It was perfect - centrally located. A short walk to the Wharf, Art Gallery, Britomart. And a comfortable stroll to Parnell. We then headed to Queenstown. After our time in Queenstown, we decided to book our last two nights in Auckland with the Sky City Grand due to our initial good experience. Their sauna is great and it was perfect to relax our trip with. We also enjoyed our dinners at the hotel's The Grill. Both very affordable

The SkyCity Grand is one of the better hotels in Auckland. Auckland itself is not as modern/contemporary as some other Pacific cities such as Sydney, so don't expect to find a Four Seasons type property in Auckland. All in all, we all found the SkyCity Grand to be very welcoming and in an ideal location.

Excellent hotel, convenient location for 1st time visitor, helpful staff. Would love to stay there again on next visit

90 Federal Street Auckland

Hotel highlights

  • Walking distance to Sky Tower and University of Auckland
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Auckland Central Business District, Skycity Grand Hotel is adjacent to Sky Tower and within a 10-minute walk of other popular attractions like Queen Street Shopping District. This 312-room, 5-star hotel has a full-service spa, a casino, and 15 restaurants. It's in central Auckland and also a short walk from University of Auckland and Auckland Town Hall.


Dining

Relish the Italian cuisine at Gusto, one of 15 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 4 coffee shops/cafés. For your convenience, breakfast is served for a fee each morning.


Rooms

All 312 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Skycity Grand Hotel have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 25 per night (NZD 40 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Grand Presidential Suite

King 1 | Sleeps 2

Premium Luxury King Room

King 1 | Sleeps 2

Premium Luxury Harbour View King Room

King 1 | Sleeps 2

Premium Luxury King Suite

King 1 | Sleeps 2

Guest reviews for Skycity Grand Hotel

Everyone (5) Couples (27) Business (4) Family (3) Friends (4) Other (3)
2

nice hotel but gave inferior room for late checkin

Everyone

The hotel is ok. We wanted to book a nice hotel in downtown Auckland, there aren't too many options. We booked a premium luxury room but since we checked in late we got a room with a view looking at another building. The person at the front desk said all the room were already checked into, although we paid for a premium luxury room. Also, we booked on Orbitz and this hotel is a VIP hotel where were to get a Platinum member amenity. No recognition at all. Overall, stayed in the hotel for only 6 hours and didn't find much to be happy with. The room was clean and had a decent bed but this is not a 5 star hotel at all.

By , from Seattle on Jan 10, 2017

Review comment responded on Feb 28, 2017

Thank you for your feedback, I am really disappointed that we did not meet your expectations. We have been very busy over the summer season with our Premium Harbour View Rooms being fully booked. Thank you again for your feedback and we do hope to welcome you back in the future.

4

very nice hotel, good location, lousy wifi

Everyone

This is a very nice hotel, with clean and modern rooms, courteous staff, and good views over the city. However, the quality of the rooms is not quite at the same level as other 5-star hotels in other cities around the world. My main complaint is that the WiFi is mediocre: it is fast enough for simple web and e-mail, but too slow for consistent audio-only voice calls, and impossible for video chat or video streaming.

By on Sep 6, 2016

Review comment responded on Jan 10, 2017

Thank you for our feedback. We have passed your comments on about the WiFi capability to our IT team.

5

great location, can walk to alot

Everyone

love "The Grill", steak restaurant lobby level. Bellman parking very convenient, nice job handling luggage coming and going. Don't expect late checkout, too popular for that.

By on Apr 10, 2016

Review comment responded on Jun 20, 2016

Thank you for reviewing your stay at The Grand Hotel. I am pleased that you had an enjoyable stay and had the time to dine at our award winning restaurant "The Grill". I am sorry we were unable to accommodate your request for a late check out, we have been extremely busy. We look forward to your next stay.

5

wonderful hotel in the heart of the city!

Everyone

This was a superior, first class hotel close to Queen Street and all of the attractions in Auckland!

By , from Atlanta on Apr 7, 2016

Review comment responded on Jun 20, 2016

Many thanks for reviewing The Grand Hotel. It was a pleasure to read your feedback and I look forward to passing it onto the team. We hope to welcome you back again soon.

5

vegas hotel in nz

Everyone

This was a great hotel with excellent customer service. I have stayed at many 5 star hotels including some in Vegas and this was very similar.

By , from CA, USA on Mar 8, 2016

Review comment responded on Jun 20, 2016

Many thanks for reviewing your stay. We have a wonderful team here at The Grand Hotel and they will be thrilled to read your comments. We look forward to your next stay.

4

great location, large room

Couples

Overall great stay! Restaurants were fantastic, room was clean, large and had a good harbor view. The only disappointment was the festival they had going on that weekend was absolutely blaring music and made the entrance of the hotel packed. We were looking for a relaxing weekend getaway, which we had for the most part, we just had to stay away from the hotel while the festival was taking place. I would stay there again.

By on Jan 5, 2016

5

amazing service!!!

Couples

This was our first trip to New Zealand, so we needed suggestions from the concierge on trips, dining....we spoke to several the three nights we were there, and all were extremely courteous and helpful, but AJ went above and beyond for us. He was incredible and made our trip fantastic! It was my girl friend's birthday and AJ had a bucket of champagne sent to our room along with a hand written card from Allison. The service was impeccable from everyone! I'd never consider staying anywhere else when I visit Auckland again.

By on Dec 10, 2015

5

always fantastic

GetawayWithFriends

The best hotel in Auckland great location and overall lovely place to stay.

By on Nov 11, 2015

5

swanky

Couples

This was the hotel we stayed at for the first and for the final night of our honeymoon, since we flew in and out of Auckland. We enjoyed the comfort, cleanliness, friendly staff, and view, as well as the proximity to the SkyCity Restaurant.

By on Oct 8, 2015

5

nz sail

Couples

Very convenient location, beautiful views and very good food.

By on Jul 19, 2015