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Quality Hotel Parnell

4.0 out of 5.0

Recent guest reviews

Good people, helpful staff. Nice breakfast. Stop at this hotel when I travel to Auckland if no room at friends places. It's central and convenient. Always pleasant experience.I like their showers, good presure and you don't have to 'run around' in it to get wet.

The location is really convenient, a 25 min drive from the airport and just 10 min drive to city centre. On top free and abundant parking. We stayed in a one bedroom room which was clean and had basic facilities but with a very nice view of the city from the balcony, highlighted by the Sky-tower. The reception staff was polite, efficient, check in was quick. The onsite restaurant serves good food, fairly price. The staff was also very nice. I'd give customer service a 10.

We chose this hotel because of its location to were we needed to be. It was clean with helpful staff and prompt service. We chose a King room which was great to do work in as it was that bit larger. Nothing flash but great for what we needed.

Fantastic views of Auckland Harbour, large rooms and very friendly staff. Nice restaurant, a lovely area to explore by foot and Parnell shopping village close by. The city center is just a nice cheap shirt $7 Uber ride away.

After a lot of research into different places to stay in Auckland, narrowed down to this one and we do not regret it. My initial search in the city came up with quite a few good hotels/AirBnBs, but with either no parking or with exorbitant parking charges (we had a rental car and this was a factor). Quality Parnell is very close to the central business district, yet in a calm neighborhood and has free parking and plenty of it! And being part of the global Quality/Choice hotel chain, it has very good standards too. We stayed in a Premium room with balcony and it was excellent. Very comfortable beds with clean linen. Well equipped kitchen with a separate area for dining. Spacious bathroom with all the toiletries provided. Nice big windows overlooking the harbor and a partial view of the Auckland skyline. The hotel also has common washer/dryer in the property which was a big help. Wifi was strong and reliable. Auckland museum and Domain is close by and can be walked to comfortably. There are no big supermarkets nearby so we drove to Countdown about 2 Kilometers (~1.2 miles) away. Parnell's main road is close by with all the restaurants. A very good choice for staying close to the city with all the conveniences of a suburb. Just be aware that the standard GPS may point to the hotel about half a block away from the actual location on the same road. Perhaps our GPS unit had outdated maps, not sure. Google Maps was spot on.

Stayed overnight when Visiting son at Auckland University. Great location for Uni and downtown restaurants for dinner, cafes in Parnell for brunch, walking in Rose gardens in the sunshine. Immaculate clean well-appointed unit, spotless bathroom. Cruelty-free bathroom products much appreciated (shampoo/conditioner). Very comfortable bed, had a great night's sleep. Will definitely be staying here again - next time for longer, will also eat at the in-house restaurant on site.

Overall an excellent choice of hotel. Our room was upgraded at no extra charge due to renovation work being carried out. Staff were friendly and faultless room service. Wonderful location and very convenient to the city.

awesome city views, quiet rooms, big living room and bathroom. easy to find and very quick to get back to the motor way. Nice restaurant with reasonably priced meals. parking spaces were very tight but would stay there again.

From the time we arrived we were greeted witha a friendly welcome, room was very comfortable and clean, the views were amazing watching a cruise ship berth and great views of ships and boats on the harbour. Room service was very quick and top quality, also restaurant was lovely and great food Would definitely recommend this hotel and would stay again

Quality Hotel Parnell is our favourite place to stay in Auckland. It is close to the motorway and has good parking, yet is also easy to get around on public transport. The position does not feel as though you are in the city. We like to have at least one meal in the restaurant.

20 Gladstone Road Auckland

Hotel highlights

  • Close to Auckland War Memorial Museum and Auckland Domain
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Parnell, Quality Hotel Parnell is within a mile (2 km) of popular sights such as Auckland War Memorial Museum and Auckland Domain. This 4-star hotel has 105 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. In the historical district, it's also near University of Auckland and Sky Tower.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 105 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Guests of Quality Hotel Parnell enjoy access to free WiFi in public areas, 8 meeting rooms, and a conference center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Room, 1 Bedroom, Balcony

Queen 2 | Sleeps 4

One Bedroom Standard

King 1 | Sleeps 2

Two Bedroom Balcony Full Facilities

Queen 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 783 reviews