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Quality Hotel Parnell

4.0 out of 5.0

Recent guest reviews

This hotel really needs refurbishing and a good clean. It is really dated, and noisy. There is no excuse for the mold on the inside of the bathroom window, photo attached. Disgraceful. I suggest not letting another guest use this room until the mold is removed.

The staff was always ready to help. Clean rooms - kinda outdated though. Comfortable beds. A really nice benefit of this hotel is free parking. It’s a problem in Auckland if you traveling with your (rental) car but would like to spend couple of days in the city. They have enough parking space - it worked out perfectly fine.

We (me and a friend) stayed one night here to attend the Robbie Williams concert at Spark Arena. We had booked a studio double room but when we checked in they said we had been given a free upgrade to a larger room, which was a nice surprise. Even though it was on the ground floor, it still had a balcony and a view of the city and harbour peeps. There were 2 double beds in the lounge, plus a separate bedroom with a single bed in it. There was a full kitchen, and bathroom with shower over the bath. The whole unit was spotlessly clean, we couldn’t fault it at all. And we were pleasantly surprised to find it very quiet, despite being such a large hotel and fully booked. We were able to park right outside our room too which was very handy. The staff were friendly and helpful too. Would definitely recommend this hotel! We will be back.

We stayed two nights on the weekend and once again we were impressed with the quality of the room a king balcony with views over the port and harbour. Staff are always professional cheerful and helpful.This is the fifth time we have stayed here and it is consistently good.highly recommend

I stayed there the second time already. The reason why, because of the unique view to the skyline of Auckland. I had a room with balcony and enjoyed the overlook. The hotel is clean and quiet, that's is very important.

This hotel is well located in Auckland to get to inner city venues. It is clean and each day it is serviced if your stay is more than one night. The kitchen has minimum facilities and the desk staff are pleasant and helpful. The restaurant we found to be great for breakfast but lunch and dinner there was a poor standard of food. Great views from most rooms.

Great hotel, handy to Spark Arena with a great restaurant on the premises. The view of the harbour was the best bit! The room was very clean, as was the bathroom and well laid out. Staff were friendly and helpful.

Stayed 3 nights from Christmas day in a "King Balcony" studio on the 5th Floor. For the two of us this was a great choice. Walking distance to the popular Parnell Village, Dove Meyer Robinson Rose Gardens and Parnell Baths. Couldn't ask for better location. The room was extremely comfortable, the view tremendous and the two continental breakfasts, although missing some fresh fruit was more than adequate. Finally the service from staff was great.

The staff at the reception is welcoming and friendly. Our family enjoyed our room with its complete entertainment and kitchen facilities.Very good room layout and features! Thanks for the housekeeper for keeping our room clean. Quality Hotel Parnell is highly recommended!

I was up visiting my friends before Christmas and needed a place near by. There was a special on so I booked a studio room for a good price. I happened to be up there at the same time as Christmas in the park. This meant roads were closed off. I was able to get to the hotel knowing the back street of Auckland. However it meant I could drive to buy my Christmas presents. The check in person was fantastic. They gave me a map and advice about where I could go to get around the closed roads so I could do my shopping. There were quite a number of people there and the majority of the free car parking was full. However the check in person said we could park on the street if the car park was full. The room itself was nice, today and what you expect from a hotel chain. Thankful for the aircon as it was a very hot day. The hotel is located on Gladstone Rd which is a short walk to the Parnell Rose Garden and a 15 min walk to New Market. Overall the place was good for an overnight stay. I would stay there again.

20 Gladstone Road Auckland

Hotel highlights

  • Close to Auckland War Memorial Museum and Auckland Domain
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Parnell, Quality Hotel Parnell is within a mile (2 km) of popular sights such as Auckland War Memorial Museum and Auckland Domain. This 4-star hotel has 105 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. In the historical district, it's also near University of Auckland and Sky Tower.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 105 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Guests of Quality Hotel Parnell enjoy access to free WiFi in public areas, 8 meeting rooms, and a conference center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Room, 1 Bedroom, Balcony

Queen 2 | Sleeps 4

One Bedroom Standard

King 1 | Sleeps 2

Two Bedroom Balcony Full Facilities

Queen 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 742 reviews