Parklane Motor Inn Takapuna Beach2.5 out of 5.0
Recent guest reviews
Great location for us as we were attending a weeding close by pool is great the room was ok had aircon which was great as it was pretty warm walls are a bit thin as could her the people in next room talking clearly,we were give extra towels for the pool and a clothes horse to it has a self service laundry,room were not the cleanest but the people that run the place were very helpful.
If you just need somewhere to sleep it serves it's purpose. Very old everything, don't believe the pictures. Very 70's and could do with a good lick of paint. Musty smell on the bed coverings, and old mattresses and pillows. Pool was good though.
The only positive about the motelroom is there was enough coffee provided. The building is looking like you step in an old factory. Dirty walls in the room. The outsite need a tidy up, leaves everywhere. It is worn out need a total upgrate. The reception is never demand. You can not leave the key in a drop off box so have to wait till the owner open the door.
The property is a little on the older side so don’t expect a international service as you would in large brand name hotels. It’s locally owned and locally run so His is a plus plus when you can support the local economy. The room was pretty good not one of the new ones but it was ok, if you have something you need ask, if something needs to be repaired ask. They served and served well, the attendants for the room service each day were very friendly and very nice. If you don’t get is it’s because you did not ask, would I stay here most certainly yes. It’s very near he city a short bus and ferry ride to Auckland. He property is being renewed and renovated now so it’s getting a new facelift.
Do not even think about booking this place! After driving all day, we had arrived here to find out the man at the desk said he hadn't received our booking. I had a confirmation email and I have booked through wotif over 100 times! He was extremely rude and showed no empathy at all. Meanwhile, another couple were beside us trying to check in as well - they had the exact same problem with the hotel. It is clear that the people running this hotel have no idea what the hell there doing and should be in a retirement home.
This would be a one star if it wasn't for the location. I didn't expect the ritz but as the other reviews state, this place is so badly rundown and dirty. I won't go on and on about all the problem as there are too many it's actually absurd. When we checked out I had to insist to see the bill, which seemed to be a huge inconvenience to the man in the office, just to make sure I wasn't being charged extra. The internet is awful (as it in takes half an hour to load a page) so don't even bother. I've never written a bad review and I don't feel hugely comfortable doing it now but people need to be warned and I should have checked the reviews before I booked.
I have been lucky to travel extensively for business and pleasure, in NZ and overseas. This is the worst place I have ever stayed. Unfortunately I didn't read the reviews prior. I'll never make that mistake again. Didn't feel clean for days!
Whilst I realized this hotel was dated by the reviews and price, the owners/managers are not doing any favors to the place by not keeping it clean. It is dated and they are in the process of doing upgrades and renovations,however they should spend some time and money on cleaning. The curtains in my unit were dirty and a simple wash could have solved this, plus hanging them correctly. It wouldn't take much to clean the sills, windows and surrounds, shampoo the carpet and give the lampshade a wipe. The staff were friendly, very helpful and a tad embarrassed by the state of the rooms.
Was welcomed by friendly staff was shown to my unit nice personel touch room clean with microwave and tea coffee facilities close to shopping centre supermarkets and beach also public transport good parking
Please DO NOT stay here, especially if you have children. Peter Thompson, (am unsure of his position there) thinks it is appropriate to come into my room uninvited and attempt to intimidate myself and my 8 year old son, when I expressed concern over the lack of hygiene of the rooms and poor service. Before you even get into your rooms, you will be met with a rude receptionist by the name of Tracey whom will attempt to charge you more than what has been booked and confirmed through a Travel agency. She will also decline your request to issue you a GST receipt if you pay by cash, unless you recite your rights as a consumer. Once you get into your room, (after trudging through old ripped up carpet that has been thrown under their stairwells) you will notice the disgusting smell of stale cigarettes. You will also have to request a roll of toilet paper as they seem to ration it by leaving only a 1/4 of a roll on the holder. If you decide to make yourself a coffee, be prepared to have left over coffee grain that has gone hard (due to not being cleaned out) at the bottom of the plunger. As mentioned at the beginning, Peter Thompson, is a very rude and confrontational man. He has absolutely no customer service ethic and what is more concerning, he treated us with absolute disrespect and intimidation. It resulted in my son and I having no choice but to leave and find alternative accommodation, as we felt very unsafe. It was a Sunday evening and my 8 year old son and I had a very stressful time trying to find accommodation at the last minute. This was a completely distressing time for me as we were in Takapuna for my son's appointments to attend at The Wilson Children's medical centre and AUT Gait Analysis Laboratory. Tracey and Peter Thompson, you are terrible business operators at best. Despicable and dishonest is what springs to mind when I think of this establishment and it's staff.
- Free WiFi in public areas
- Free parking
- Outdoor pool
- Fitness center
Located in North Shore within a 5-minute walk of Takapuna Beach, Parklane Motor Inn Takapuna Beach is within 2 miles (3 km) of Auckland University of Technology. This 32-room motel has an outdoor pool, free self parking, and a fitness center. It's also near North Shore Hospital and Narrow Neck Beach.
Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 8 AM.
Parklane Motor Inn Takapuna Beach's 32 rooms are air-conditioned and provide balconies, microwaves, and refrigerators. For entertainment, guests can expect to find flat-screen TVs. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and free weekday newspapers are also standard.
Guests of Parklane Motor Inn Takapuna Beach have access to an outdoor pool, a fitness center, and a sauna. There's free parking if you drive. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a conference center.
Reviews from Trip Advisor
32% of guests recommend this hotelTotal of 162 reviews