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Econo Lodge City Central

3.0 out of 5.0

Recent guest reviews

The hotel quickly blames other third party booking web sites for the room description being different and accepts no responsibility for any correction being made and clarity here. When booking a "standard room" on-line you are actually booking a tiny "compact room". There is barely room to move in one of these compact rooms. There is no fridge and no aircon either. The hotel does not offer an apology for the description issue. The rates fluctuate for these rooms wildly too and we paid $129 for a tiny compact room which was advertised by them the same day for $89. The compact room is small, hot and tired in general. The whole hotel has had a facelift so at least it was bought up to a reasonable standard in the last few years. The room was clean. The car parking next door will cost you another $21 for 24 hours stay. Breakfast buffet (continental) was OK at $14.50. So be aware as to what you are actually booking here. The hotel is average and OK for a night of two but if you can afford it get a bigger room with some space and a fridge and aircon.

This Hotel is a overpriced dump, ran by an Indian family. Location is very good but everything else is a rough as it comes. The breakfast which was included reminded me of the days when you were a boys scout. Popup toaster for your bread, tinned fruit in sugar syrup, coffee that would only replaced when the last drop have gone from the glass jug. It is a dreadful place, the rooms are horrible, unable to even open a window. I will never stay at this place again. Hardly anyone at breakfast despite the fact that it has a lot of rooms.

The hotel is situated near a university so you'll find lots of students in the area. The food nearby also caters this demographic with one large food court, serving primarily asian food, around the corner. Our room was very small leaving little room to open up the suitcases. There is no fridge and only an add-on wardrobe for clothes. An iron, ironing board, fan and small portable heater was also included in the room. The bathroom was in need of renovation. I have a feeling this hotel was converted from a student residence. As for WiFi, we were each given a code with 300Mb worth of data to use for the two nights we stayed there. When we first arrived the garbage in our room wasn't emptied. Front desk was quick to resolve it and offered some compensation for the trouble so we asked for more WiFi codes. If I were to visit Auckland again I would try a different hotel in the same price range.

Got in the room the smell was like old and musty. Needs up dating because the room was very old. The people are very nice.There were People smoking out of there windows so the smell goes out in the room.

Booked the room on the basis that the pictures showed a desk suitable for laptop working. Unfortunately this was also the main surface for everything. I became quite innovative at hiding the stuff provided out of the way and finding enough space to spread out my stuff and find homes for clothes and toiletries. Luckily it was only me sleeping in the room as the other side of the double bed was a squeeze to get to - necessary to close the window. However, this didn't really reduce the road noise much. The greatest problem overnight was the periodic beeping from the pedestrian crossing to indicate the lights were green. I was up on the 5th floor so really hadn't anticipated any such noise. The door had a standard security chain. I was inspired to use it although normally I didn't bother. I was woken early by a cleaner hoovering in the corridor. This may have been extra loud because I discovered the door was open and caught on the chain. Not sure whether it was housekeeping who tried to keep in or somebody else. Certainly nobody announced themselves or apologised and obviously didn't close the door either.

I'd read a lot of very negative reviews so I had low expectations. My room was actually quite large, plenty of wardrobe space for a four day stay, and I had a lot of samples for work which all fit without needing to step over them every day. Bathroom was sizeable as well. Staff were very friendly. Location was great - I could walk to a lot of my meetings around the CBD. The real problem is the wifi situation. You need to get a paper slip from reception with a new code every day. This is just irritating, a waste of paper, and I don't think it actually caps guest internet usage, because no one was tracking how many new codes I asked for. Just get unlimited wifi and this hotel will be a great option for business travelers.

The hotel is really nice and its very close to all things. Very good value for the money I paid. All the staff very nice including the cleaners. The reason to my one star is one front desk attendant named Ishwor was rude on check in and I needed a map and some info he just was disinterested in what I wanted and was busy on his compute. Did not look at me and when he finally did he was so rude and nasty, never in my travels I saw anyone at the frontline this rude and grumpy. So sad for this hotel

Nice lady at the counter is the ončly reason this review isn't worse. I don't even care about small rooms, but most important thing for me is wi-fi, since i travel on business. They give you 300mb a day, and if you want another 1 gb, you need to pay 15 dollars. That is 15 dollars for 1 gb internet. But that is not all. The mb counter opens up in your browser, counting down mbytes left. When it came down to 260mb, it just logged out, and said no more data available. I reported this at the counter, and guy who obviusly has no knowledge of the it tried to blame it on some kind of windows update, as if that wouldnt register on the mb counter. Then i got another daily 300mb, went to my room, tried to download 250mb file, and after 150mb the same happened. I came back to the reception 5 minutes after the last time reporting this, and he told me he is 100% sure that is not what happened. Or in short: 1.i am lying or 2.he doesnt care. 0 hospitality. In the end they told me they will call a taxi to the airport at a special price of 40$ for me. And the taxi came, and it was 40$, but they forgot to mention i cannot get a receipt for that, since it is obviusly not legal. So i dont have a receipt, which means i have to pay for it myself, and not my firm. Also, there is no air conditioning of any kind in the room, not cooling or heating. I have been to over 100 hotels in the past 2 years. This is the worst.

This hotel property and convenient and central to all Auckland's attraction's - A short stroll to Sky City Tower - In terms of hotel rating levels this property is in the budget range - Which is fine and as the saying goes - " You get what you pay for" At the ens of the day I don't mind as its a place to sleep. The hotel staff are friendly and very helpful there is parking though validated for the Atrium when you pick up the car for $11 per night. There is breakfast but at a added cost. The room is small and cosy, very compact - basic features, not fancy but like I said you get what you paid for and its just to sleep so its fine. The Wifi is a little frustrating so don't get too excited as its a 300mb limit though you might bet able to get another pass for another 300mb - good luck. I found the bed a bit uncomfortable BUT - it doesn't mean someone else will.... I would reccomdmednd to anyone BUT - DON'T EXPECT THE WORLD... The staff are friendly its central its ok

Econo Lodge City Central is absolutely the WORST place I've stayed. I am from the US and I travel a lot both domestically and internationally. And I have stayed in some really bad hotels and other types of accommodations. But this was by far the worst. Why? Let me count the ways: 1) The rooms are TINY. They are smaller than small. My husband and I could not even move in the room without hitting ourselves against the furniture or our luggage (which we didn't have many). The sink is miniscule. One can hardly fit in the shower. The dirty curtain does not keep the water out. The shower head was at my chest level (and I am a 5'6" tall man). The room was so small that I actually damaged my laptop while opening my suitcase and the suitcase flap fell on the laptop which was right next to it. Because in those rooms everything is next to one another. There is no room to even breathe. 2) The rooms are dirty and rundown. There were BLOOD STAINS on our sheets. And gross brown stains on our towels. 3) INTERNET. It is abysmal. They give you those little pieces of paper with a login code that only gives you 100 MBs of usage. Of course, you run out of data even if you are just searching for a restaurant. Then you have to go downstairs and get a new piece of paper with a new code for 100 MBs. You can only log in with one device. And you pretty much have no internet access. To make matters worse (if they could get any worse), if you try to use the desktops at the lobby, they charge you NZ$ 2 for 20 mins and NZ$ 75 for a day BUT THE MACHINES DON"T WORK. When I was there, one had a sign on it, saying that it didn't work. I tried to use the other one (since I ran out of the generous offering of 100 MBs) and it would not even go past the startup screen. They also tried to charge me NZ$2 for trying to use that non-functional computer, but more on that later. 4) One key for two people. And I mean an actual key. Not a card. Physical key. And when my husband tried to enter the hotel, they asked for his key at the front desk (since they didn't recognize him). Luckily he had it on him. But who does that??? And which hotel gives a single key to two people in a room? What is this? 1970s??? 5) One of the days, we left our room late and didn't have room service. Fair enough. In the evening, I went to the front desk and asked for towels. The front desk employee gave me a single one. I had to ask for a second one, for my husband, and he begrudgingly gave the second one to me. What this hotel has a lot of, is attitude. 6) Breakfast--not included, expensive, and disgusting (looking at least). We didn't have the guts to try it. 7) Yes, they tried to charge me NZ$ 2 for the desktop computer usage (see above) and $NZ 20 for a breakfast I didn't have. Luckily, for me, they backed away. 8) The best for last: They supposedly have a deal with a local taxi company that takes their guests to the airport for NZ$ 40 (as opposed to regular NZ$ 80-120--yes, cabs are super expensive in NZ). But you have to pay cash. Sounds fishy, right? Of course. Well, my husband and I were willing to risk it because it is a good deal. So, the lady at the front desk called the cab company for us when we checked out. We were told to wait in front of Crowne Plaza, the hotel next door (again, weird) and the cab would be there in 5-10 mins. We waited for 15 mins, no cab. I went back to the front desk and the lady told me that she would call again to check. 10 more mins, no cab. I went back again and the lady told me the cab showed up, but didn't see us and left (WTF??). She called for another cab. We waited for 15 more mins. AGAIN NO CAB. Of course, at that point, we were facing the risk of missing our flight. So we took a regular cab and paid NZ$ 90. And we were almost missing our flight. 9) Finally, the front desk employee Ishwor. Awful. No help. Dismissive. Borderline rude. Doesn't smile. Gives one word answers that are of no help. He tried to charge me the NZ$ 2 for the non-working computer terminal usage. Luckily, the lady working in the morning at the front desk was understanding. She messed up the whole cab situation, but I guess that wasn't her fault personally. But Ishwor was the worst hotel staff member I ever encountered. Why didn't we leave you ask? Because the room was prepaid with no cancellation refund option for four nights. And it would have been impossible to find a relatively affordable room in Auckland with a very short notice. If this had been a single night stay, I would have absolutely left and not worried about a refund or money lost. In short, DO NOT STAY at THIS DUMP. Their claim to fame is they are CENTRAL, which is the biggest bull, because Auckland is not a huge city and most of the hotels are central. This dump was the worst part of our NZ vacation and almost ruined our Auckland stay, not to mention, it cost me a laptop. Pay NZ$ 5 a night more and stay at a decent place. Don't let this dump ruin your Auckland/NZ vacation. Don't make the same mistake we made. Any kind of stay at this hellhole should be AWAY. STAY AWAY.

37 Wellesley Street Auckland

Hotel highlights

  • Walking distance to Sky Tower and University of Auckland
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Business center

Located in Auckland Central Business District, Econo Lodge City Central is within a 5-minute walk of Sky Tower and within 15 minutes of other popular attractions like University of Auckland. This 104-room, 3-star hotel welcomes guests with conveniences like a restaurant, a business center, and dry cleaning/laundry services. Auckland Town Hall and Queen Street Shopping District are also within a short walk.


For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.


All 104 rooms provide coffee makers and phones. Guests can enjoy flat-screen TVs and stay connected with WiFi.

Property features

Guests of Econo Lodge City Central enjoy access to WiFi in public areas, a meeting room, and a business center. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station and laundry facilities.

Room options

Room (Corporate)

King 1 | Sleeps 2

Room, Balcony

King 1 | Sleeps 2

Triple Room

Twin 3 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 348 reviews