Dated
Easy to get in to, getting out if going across traffic, you could sit awhile, depending on traffic. Loved the way the rooms were decorated and set up. Staff was very friendly and helpful.
Each “condo” is owned by individuals so each one is different. The first room I was put in had a horrible musty/moldy smell so I asked for a different room. They kindly obliged my request and the next room didn’t have the same smell but parts of both rooms weren’t well kept- the toilet brush holder was rusted all over, the shower was stained, there were stains on the rug and couch. Overall, I’m glad I was only there one night and definitely wouldn’t stay there again.
We loved how it was on the water in a hidden back waterway
Nice property we stayed during our ferry run to the islands. Spacious and everything neat and tidy. Very welcoming staff. Thank you.
Friendly staff. Beautiful view.
The property was fine, location excellent, the room was great , amenities the tv was off setting unable to watch,the front desk offered to come to the room to fix the problem but was time to sleep anyway.
Good location. When I checked in I was told let me walk you to your room to make sure no one is in there. Fridge was not cleaned out. Sand was all over the living room furniture. Beds were hard and creaky. All kitchen items were taken out due to Covid. Bathroom extremely dated with no updates, holes in the wall. Only one beat up chair on the balcony. Pool area was nice, staff and front desk were very polite. Close to everything. Just ok, would pick somewhere else next time.
Property was easy to locate and on site parking easy and convenient. Room was fine but was a bit dirty (crumbs on table). The room was simple and met our needs for our stay. However, when trying to call to the front desk no one ever answered. Overall, satisfactory.
Staff wore masks! Courteous and helpful! Samaje and Chelsi displayed excellent customer service skills!
The hotel was ok.. it gives you beach vibes. It’s a older hotel. I do-not like how thin the walls are. They’re Verrrry thin
Very nice suites spacious & well equipped. Staff was very helpful and courteous. The property is very picturesque & the setting is peaceful and placid.
Overall, the room was great. The A/C is on the loud side, but it works great. Our room was near the stairwell so everytime someone used the stairs, the door would BANG pretty loud. Either put a sign to have occupants hold the door until closed or install a
There was a gap in the front door so large you could see the carpet in the hall. The light bar was hanging from the ceiling looking like it was going to fall. The headboards were not attached to the wall so when my son rolled over it pounded the wall and woke us up. There was food on the table when we arrived and a backpack next to the bed. The safe was rusted open and could not be used. We had a view of the parking lot. The staff was very nice and kind but said the rooms were individually owned and they could not do anything about our issues.
Located within a 5-minute walk of Hoop Pole Creek Nature Trail, Palm Suites is within a 15-minute stroll of Coral Bay Shopping Center. This 90-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Balconies, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests of Palm Suites enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, barbecue grills, and a gift shop.
Dated
Easy to get in to, getting out if going across traffic, you could sit awhile, depending on traffic. Loved the way the rooms were decorated and set up. Staff was very friendly and helpful.
Thank you for your review. I am happy to hear that you enjoyed the great location of our hotel with its friendly and helpful staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
Each “condo” is owned by individuals so each one is different. The first room I was put in had a horrible musty/moldy smell so I asked for a different room. They kindly obliged my request and the next room didn’t have the same smell but parts of both rooms weren’t well kept- the toilet brush holder was rusted all over, the shower was stained, there were stains on the rug and couch. Overall, I’m glad I was only there one night and definitely wouldn’t stay there again.
Thank you for your review. I want to sincerely apologize for the cleanliness issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has offered you concessions for your stay. I hope that you were still able to enjoy your time. Barry Eagle, Owner
Thank you for your rating. Barry Eagle, Owner
Thank you for your rating! Barry Eagle, Owner
We loved how it was on the water in a hidden back waterway
Thank you for your rating and review! Barry Eagle, Owner
Nice property we stayed during our ferry run to the islands. Spacious and everything neat and tidy. Very welcoming staff. Thank you.
Thank you for your rating and review! We are happy to hear you enjoyed your stay with us and our staff was friendly! We look forward to seeing you again should you visit the area! Barry Eagle, Owner
Friendly staff. Beautiful view.
Thank you for your review. I am happy to hear that you enjoyed our beautiful view and friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
The property was fine, location excellent, the room was great , amenities the tv was off setting unable to watch,the front desk offered to come to the room to fix the problem but was time to sleep anyway.
Thank you for your review! I'm glad to hear that overall, you had an enjoyable stay with us during your visit. I appreciate your feedback in your survey and we will use this information to continue to grow and provide a better experience for our guests. We hope you will consider staying with us again the next time you stay in the area. Barry Eagle, Owner
Thank you for your rating! Barry Eagle, Owner