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InTown Suites Kennesaw/Town Center

2.0 out of 5.0

Recent guest reviews

Killed 2 cockroaches the first night! Kitchenette without any cooking/eating items; useless. Terrible neighbors; screaming, fighting, loud music every night. Poor to no groundskeeping.

This was the second time I stayed at this hotel under the name In Town Suites. Back in June, I got told that I was going to be switched to another room on a day I wanted to get some extended sleep. The room I was initially put in had a toilet that did not flush. My second stay in September had an experience of a cockroach found in my room (that was the third strike). I had an initial room that did not have a working light, so I got moved to another room which, in itself, I was willing to overlook. I also encountered a maintenance man standing in the middle of the hotel hallway and did not have the foresight to get out of my way. When it was Crestwood Suites, I had better experiences.

The rooms was clean and comfortable. All of the amenities worked just fine. Their maids did a good job of cleaning the room. And good parking.

At this moment the bathroom ceiling is leaking water from the room above. Their office is closed for the day so I guess we just can't use the bathroom. The room is infested with roaches and the exterminator is like a ghost (nobody can see him but he's been here) even if you stay for a month you only get one set of towels and a roll of tissue once a week. Not worth the weekly rate.

When you're out of options, it'a great. It was clean enough, but not comfortable. The beds were terrible and the linens were what I'd imagine they give prisoners.

Weeklong stay, did the job. Laundry facilities are clean and work

I would never refer this place to anyone, I checked in on Monday and checked out on Tuesday!

I drove 3.5 hrs to not be able to check in to my room when I was specifically told that a courtesy officer would be on duty. Which was a lie!!! Pulled up and had to ask some guest to let me in and I still didn't see no courtesy officer. No one answered the phone. That place needs better customer support. I ended up having to come out of pocket again for another room. I was so disappointed and I will be contacting the CEO of Crestwood Suites because that I just ridiculous.

Plenty of parking close to the entrances. Check in desk person was pleasant and helpful. There is no maid service daily! No oven in the kitchen. 2 sets of dishes for 3 of us, had to ask for more. No dish soap. One bar of soap for 3 days! The couch was rickety! Otherwise, the room was clean, small, and comfortable unless you were our third on the cot! The cot springs grappled our 3rd guest and was a bit uncomfortable! Can't beat the price though. The location was excellent. Starbucks, Road House, and many others eateries and stores in very close proximity.

noisy, dirty, but easy access to highway and shopping

Checked out as soon as i checked in. Roaches, ants were in both rooms that I checked into. Totally disgusting.

Great price and location. I asked for handicapped room and there was NOTHING handicapped friendly about the bathroom. After we went to bed, we could hear every sound coming from the hallway. Door should be more sound proof.

What I liked most about the hotel is the staff were very friendly, easy to talk to and accomodating.....what I liked least about the hotel was the room itself. Yeah, its a place to lay ur head down and the rates are terrific. But the roaches turned me off so I had to switch rooms. The second room was better but I did not like that strange odor coming from the bathroom. Overall, if ur looking 4 a place 2 stay 4 a few days and 2 save money, this hotel may be a good choice. However, if ur looking 4 luxury...there's always the Grand Hyatt and the Westin....

Overall, all the amenities needed, were in place.Location was good and service good too.

meets basic needs

There were holes in the sheets, stains on the comforter and shower curtain, dust on the nightstands (and I mean white, chalky DUST)...it was bad enough that we wore sandals throughout our stay. What's worse-we checked in late, and the hotel staff departs at midnight, so there was no one to call to get a different room, or fresh sheets-really anything, actually. What is worse is that this place is for "extended stays"-I can't imagine being there more than one night.

I loved staying here. It was clean,safe and in an area that was nice and easy to get to. We were close to six flags and six flags white water. We had 2 rooms and there were 6 of us traveling so having the small kitchen really saved us a ton of money. The staff was very nice and friendly. I can not believe what a deal I got and for the price it was perfect. Accross the street is a fun place we went to as well called monster mini golf. It was inside and all glow in the dark. It was great after being in at a hot park all day. Honestly the beds are not great so if you have princess and the pea syndrome this might not be the place for you. *I loved it and would stay again!

There seemed to be a lot of strange activity and people coming and going at late hours of the night. Also, it is a dirty hotel with non-smoking rooms that smelled of smoke.

Not what I expected when the hotel claims the word "suite". Hotel room was very small considering that I was travelling with my family.

The hotel looks great on the outside but once you step inside you see the truth. The night we checked in the whole hotel was hot, muggy and smelly. We registered and went to our room to find one bed for a family of three. Which meant room change. We entered our second room which was not any cleaner or nicer than the second began to settle as best we could. Our son went to shower, no faucet in the shower, which meant room change number two. The third room had all the right equipment (2 beds, and faucet) but was the dirtest of them all.

2353 Barrett Creek Pkwy Marietta GA

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Located within a mile (2 km) of Town Center at Cobb, InTown Suites Kennesaw/Town Center is within 3 miles (5 km) of IceForum. This 133-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves. It's also close to Kennesaw State University and Town Park Corporate Center.


Rooms

The 133 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect WiFi and cable TV. Free long-distance calls and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

At InTown Suites Kennesaw/Town Center, guests have access to WiFi in public areas, express check-out, and laundry facilities. A stay here includes free parking.

Room options

Studio, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Studio, 1 King Bed, Accessible

King 1 | Sleeps 2

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Guest reviews for InTown Suites Kennesaw/Town Center

Everyone (6) Business (6) Couples (5) Family (11) Friends (2) Other (4)
1

low cost, poor value

Everyone

Killed 2 cockroaches the first night! Kitchenette without any cooking/eating items; useless. Terrible neighbors; screaming, fighting, loud music every night. Poor to no groundskeeping.

By , from Texas on Nov 11, 2017

1
Everyone

This was the second time I stayed at this hotel under the name In Town Suites. Back in June, I got told that I was going to be switched to another room on a day I wanted to get some extended sleep. The room I was initially put in had a toilet that did not flush. My second stay in September had an experience of a cockroach found in my room (that was the third strike). I had an initial room that did not have a working light, so I got moved to another room which, in itself, I was willing to overlook. I also encountered a maintenance man standing in the middle of the hotel hallway and did not have the foresight to get out of my way. When it was Crestwood Suites, I had better experiences.

By , from Reading, Pa. on Oct 23, 2017

4

nice hotel, close to resturants & highways

Everyone

The rooms was clean and comfortable. All of the amenities worked just fine. Their maids did a good job of cleaning the room. And good parking.

By , from Long Beach, CA on May 15, 2017

1

close to dining and shopping

Everyone

At this moment the bathroom ceiling is leaking water from the room above. Their office is closed for the day so I guess we just can't use the bathroom. The room is infested with roaches and the exterminator is like a ghost (nobody can see him but he's been here) even if you stay for a month you only get one set of towels and a roll of tissue once a week. Not worth the weekly rate.

By , from Matietta ,GA on Feb 19, 2017

3

a good place for an emergency

Everyone

When you're out of options, it'a great. It was clean enough, but not comfortable. The beds were terrible and the linens were what I'd imagine they give prisoners.

By , from America on Oct 10, 2016

4

good for the price.

Everyone

Weeklong stay, did the job. Laundry facilities are clean and work

By on Aug 20, 2016

1

worst experience

Families

I would never refer this place to anyone, I checked in on Monday and checked out on Tuesday!

By on Jul 17, 2015

1

the worst service ever

BusinessTravelers

I drove 3.5 hrs to not be able to check in to my room when I was specifically told that a courtesy officer would be on duty. Which was a lie!!! Pulled up and had to ask some guest to let me in and I still didn't see no courtesy officer. No one answered the phone. That place needs better customer support. I ended up having to come out of pocket again for another room. I was so disappointed and I will be contacting the CEO of Crestwood Suites because that I just ridiculous.

By on Dec 23, 2013

3

crestwood suite atlanta review

BusinessTravelers

Plenty of parking close to the entrances. Check in desk person was pleasant and helpful. There is no maid service daily! No oven in the kitchen. 2 sets of dishes for 3 of us, had to ask for more. No dish soap. One bar of soap for 3 days! The couch was rickety! Otherwise, the room was clean, small, and comfortable unless you were our third on the cot! The cot springs grappled our 3rd guest and was a bit uncomfortable! Can't beat the price though. The location was excellent. Starbucks, Road House, and many others eateries and stores in very close proximity.

By on Feb 18, 2013

2

easy access

GetawayWithFriends

noisy, dirty, but easy access to highway and shopping

By on Sep 3, 2011