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Horizon Inn And Suites Norcross

0.0 out of 5.0

Recent guest reviews

The tub ran water really slowly Still very noisy even after 11 p. m. What's really ridiculous is the hotel staff didn't admit my orb order. She didn't admit the prize I got from Orb either. She asked me to go find any other hotel unless I pay with my credit card again. She let me in until I asked Orb to talk to her. Then she call me 'Hello' and let me in. Even not a sorry. Very rude. The hotel need to get more training about service.

Tub water ran too slowly Still very noisy even after eleven at night, people, cars What's really ridiculous is the staff didn't admit my orb order, she tole me to go find any other hotel unless I paid with my credit card again. She didn't admit the prize I got from orb either. Until I asked orb to call the hotel, the staff called me 'hello' and let me check in, no apology , no Mam, very rude.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Horizon Inn And Suites Norcross

Family (2)
1

no politeness

Families

The tub ran water really slowly Still very noisy even after 11 p. m. What's really ridiculous is the hotel staff didn't admit my orb order. She didn't admit the prize I got from Orb either. She asked me to go find any other hotel unless I pay with my credit card again. She let me in until I asked Orb to talk to her. Then she call me 'Hello' and let me in. Even not a sorry. Very rude. The hotel need to get more training about service.

By on Jul 15, 2014

1

no politeness

Families

Tub water ran too slowly Still very noisy even after eleven at night, people, cars What's really ridiculous is the staff didn't admit my orb order, she tole me to go find any other hotel unless I paid with my credit card again. She didn't admit the prize I got from orb either. Until I asked orb to call the hotel, the staff called me 'hello' and let me check in, no apology , no Mam, very rude.

By on Jul 14, 2014