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Country Inn & Suites by Carlson, Stone Mountain

2.5 out of 5.0

Recent guest reviews

Room smells like cigarette- smoke. We all had headache, including my 3 children the following day.. Dirty sofa and shower curtain. Broken and dirty toilet seat. Even the breakfast area is dirty. I'm very disappointed.

Overall really good as far as the important things... room was clean and everything else seemed up to par however don't claim to have fresh baked cookies and never have them.. this made for an angry girlfriend. Cookies can be the difference between a smile on the girlfriend's face and complete outrage. This makes my life more difficult on many levels. But overall I recommend

Stayed 4 nights and had a great experience. Son got sick in the middle of the night the first night and hotel staff was great to help get bedding cleaned up and fresh sheets. Did a great job restocking each day. Enjoyed the lending library in the lobby.

Checked in around 9pm which was plenty of time to have my room cleaned. BUT it wasn't. I was given a 2nd room, soon as I walked in there was a couple laying in bed (they were as suprised as I was) and the guy jumped up Like he was about to fight. So then I was given a third room after all the embarrassment. Needless to stay I'll def be staying in a different hotel the next time.

The bed were hard. No one slept good. In my family. My wife was looking forward to the headed pool. And it was out of service the last 2 days

Very roomy and clean place, so happy there was comfortable sleeping arrangements for husband and I and 3 teenagers. Really quite pleased and would return here if we ever revisit the area.

Can't complain about a single thing, just enough room for our family with 3 teenagers. Fine for our over its stay, wouldn't mind stopping here again if we are in the area.

Loved the breakfast they had and hot tub as well! Great cozy place to stay for fun times on a budget.

The staff is very friendly and welcoming. The room is not plush, but clean and everything works. There is plenty of room. Best thing is the location is good for my purpose.

Pros: large, clean, comfortable room. Great breakfast. Good value. Minutes from Stone Mountain and surrounded by lots of good restaurants. Cons: loud HVAC system.

The hotel was very clean. The staff was welcoming and gave us a complimentary upgrade because it was our anniversary weekend. The breakfast had great variety, stayed well stocked, and the hours were accomodating (we were able to sleep in a little and the breakfast was still available). Cookies in the lobby were free and were delicious. I would definitely stay there again!

My check in was very quick. The room was very comfortable, the only issue was that the toilet would continue to run if you didn't jiggle the knob. The staff was very courteous. The location is not bad, there is a little mall across the street. The kids loved the indoor pool.

I was favorably surprised about the breakfast, which included a nice waffle iron and pre-mix, as well as the usual foods, a pretty good coffee. Room was large and comfortable, and well maintained.

I appreciate the "down home" atmosphere. We visited family, visited Atlanta attractions-Stone Mountain, Snow Mountain, Coca-Cola museum, aquarium, malls, and more. Conveniently located within a half hour's drive from each. SUPER!

Very pleasant staff. We were visiting family for Christmas and the location was very convenient for us.

The hotel was wonderful. [...]

1852 Rockbridge Road SW Stone Mountain GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Five Forks within 2 miles (3 km) of Stone Mountain Golf Club, Country Inn & Suites by Carlson, Stone Mountain is within a few miles (5 km) of Stone Mountain Park. This 71-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Yellow River Game Ranch and Summit Skyride are also near this Stone Mountain hotel.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

The 71 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 27-inch TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests of Country Inn & Suites by Carlson, Stone Mountain have access to an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

King, Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

Queen 2 | Sleeps 5

King, Studio Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 1

Guest reviews for Country Inn & Suites by Carlson

Everyone (5) Couples (4) Business (1) Family (5) Other (1)
2

disappointed

Everyone

Room smells like cigarette- smoke. We all had headache, including my 3 children the following day.. Dirty sofa and shower curtain. Broken and dirty toilet seat. Even the breakfast area is dirty. I'm very disappointed.

By , from FL on Sep 7, 2017

Review comment responded on Sep 13, 2017

Dear Valued Guest, Thank you for taking the time to reach out to us. We understand how important a clean environment is and apologize. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

4

overall a 4.8

Everyone

Overall really good as far as the important things... room was clean and everything else seemed up to par however don't claim to have fresh baked cookies and never have them.. this made for an angry girlfriend. Cookies can be the difference between a smile on the girlfriend's face and complete outrage. This makes my life more difficult on many levels. But overall I recommend

By , from FL on Jul 22, 2017

Review comment responded on Aug 1, 2017

Dear valued guest, Thank you for taking the time to share your feedback. We apologize about the cookies. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

5

great hotel for stone mountain/north atlanta area

Everyone

Stayed 4 nights and had a great experience. Son got sick in the middle of the night the first night and hotel staff was great to help get bedding cleaned up and fresh sheets. Did a great job restocking each day. Enjoyed the lending library in the lobby.

By , from K. on Jun 25, 2017

Review comment responded on Jun 28, 2017

DeAnna, Hope your son is all better now! Thank you so much for letting us know that our staff was able to help you and make the issue maybe a little easier. We look forward to seeing you again soon! Thank you, Karla Stoner

1

get it together...

Everyone

Checked in around 9pm which was plenty of time to have my room cleaned. BUT it wasn't. I was given a 2nd room, soon as I walked in there was a couple laying in bed (they were as suprised as I was) and the guy jumped up Like he was about to fight. So then I was given a third room after all the embarrassment. Needless to stay I'll def be staying in a different hotel the next time.

By on Jul 5, 2016

Review comment responded on Jul 6, 2016

Dear Valued Guest, Thank you for taking the time to write a review. On behalf of our entire staff at Country Inn & Suites, we apologize for the concerns you shared about your experience at this hotel. The things you experienced while here are not typical of this hotel. I will be addressing these issues with our team and I assure you we will work to ensure a similar situation does not occur again in the future. We appreciate your feedback and will use it to fine tune our operations in the hope that you will visit again so that we can exceed your expectations.

2

the pool was out of service the last 2 days

Everyone

The bed were hard. No one slept good. In my family. My wife was looking forward to the headed pool. And it was out of service the last 2 days

By on Mar 24, 2016

Review comment responded on Apr 8, 2016

Dear Valued Guest, It was a pleasure to have you stay with us. I am sorry to hear about your experience during your stay. Please accept my apologies for your experience. Regards, Managment

5

great for a family of 5

Families

Very roomy and clean place, so happy there was comfortable sleeping arrangements for husband and I and 3 teenagers. Really quite pleased and would return here if we ever revisit the area.

By on Nov 26, 2015

5

great for 5 people

Families

Can't complain about a single thing, just enough room for our family with 3 teenagers. Fine for our over its stay, wouldn't mind stopping here again if we are in the area.

By on Nov 26, 2015

5

good times

Couples

Loved the breakfast they had and hot tub as well! Great cozy place to stay for fun times on a budget.

By on Apr 6, 2015

4

pleasant stay

Singles

The staff is very friendly and welcoming. The room is not plush, but clean and everything works. There is plenty of room. Best thing is the location is good for my purpose.

By on Oct 27, 2014

4

great value

Couples

Pros: large, clean, comfortable room. Great breakfast. Good value. Minutes from Stone Mountain and surrounded by lots of good restaurants. Cons: loud HVAC system.

By on Sep 25, 2014