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Days Inn Asheville/Mall

2.0 out of 5.0

Recent guest reviews

Nice enough place. It is an older hotel, but they have update the rooms! The orignal room is showing its age, but it had new furnishings and very coomfoartable beds! It does also offer up a very good breakfast! All and all I would stay again as it was a very good value for the money!

Weekend getaway to come see the beautiful fall leaves.

The staff I interacted with were very friendly and helpful! The room was very clean and comfortable and the pool was wonderful! The continental breakfast was great too! Such an awesome price for such a great hotel! Highly recommend!

My toddler got his skin itchy during our stay. My wife skin got terrible rash after the trip (lasting for 2 days). The dryer has crack on its transformer (you can even see the cooper inside). The coffee machine "shot" hot vapor toward you once it finish (very dangerous). Not recommended.

Very comfortable and convenient. I was there to celebrate Xmas with my daughter and granddaughter. So, it was a very convenient location to do Xmas shopping. Also, there were numerous nearby restaurants.

Great place to stay but not downtown. Clean, warm, quiet.

Good thing the room was nice because the wildfire smoke in Ashville was so bad we couldn't do anything we planned. Front desk lady was a sweetheart.

I last stayed in this hotel in 2010. Six years later, nothing has been updated and it shows tremendous signs of wear and tear. Our room reeked of smoke and dogs. We were able to change to another, which didn't smell quite as bad. There is a large print sign under the glass on the front desk: "DO NOT RENT TO LOCALS". This hotel has major problems with maintenance and upkeep and clientele and I would not recommend it. I will not stay here again.

If you have a car this hotel is less than ten minutes from city center. The hotel is aging but its age does not effect your stay. Breakfast buffet is big but is economy level food. Would I stay here again--I might. I enjoyed Asheville so much I might try to find a competitively priced hotel "in" the city.

Very good stay in Asheville it's a very nice hotel

Although it was a none smoking room I felt like the moment I entered the room I couldn't breath. The room smelt like smoke. We had to leave the door open so we could breath. With the AC on it didn't work. Overall the room it self was nice however. The drapes were old very old that's probably where the smoke scent came from. The bathroom was so tiny I had to turn sideways to shower. If other hotels was available I would have wasted my money canceling my stay to go to another hotel.

It'll work, but overall they would cutting corners.

Good location and great breakfast, beds are a little firm for my taste but overall a good choice!

Upon walking into the room, you were overwhelmed with the smell of smoke. There were water stains all over the roof and other people's hair in the bathroom. Had to wash all the clothes we didn't even wear to wash the cigarette smell out of them. Really not worth the money. On the upside, the staff was friendly and the continental breakfast was nice.

The facilities were dismal. I felt sorry for the front desk staff who were trying so hard. The maintenance man was responsive, too. The room was ok, beds fine. The bathrooms had numerous problems. I say bathrooms since we were upgraded to another room that was almost the same but the tub was newer. The showers did not have enough pressure for the shower heads and I had water spraying in my face. The sink did not drain. The first sink stopper was stuck closed. The owners need to spend a few nights there and experience it for themselves.

Hotel clerk seemed to be sleeping when I rang the bell. Toilet wasn't clean. Beds were uncomfortable. Odor in room.

Fine hotel for budget traveling but it was not very clean or nice. We had issues with the key card and the smell of smoke was overwhelming. Not as close to downtown as we had hoped.

Very nice Comfortable beds and quite.also had a very nice breakfast bar.

Bathroom: Dirty, leaky faucets, lousy water pressure, difficult to regulate water temperature, dingy finishes, not enough towels, etc. Room: OK, but only 1/2 the light bulbs worked

201 Tunnel Road Asheville NC

Hotel highlights

  • Walking distance to Asheville Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Days Inn Asheville/Mall is a short stroll from Asheville Mall and Innsbruck Mall. This 127-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's in the mountains and also close to Pack Square and Asheville City Hall.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning.


Rooms

All of Days Inn Asheville/Mall's 127 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, safes, and ironing boards are also standard.


Property features

At Days Inn Asheville/Mall, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include 3 meeting rooms, conference space, and a business center.

Room options

Room, Multiple Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 5

Double Room, 2 Double Beds

Full 2 | Sleeps 5

Guest reviews for Days Inn Asheville/Mall

Everyone (13) Couples (83) Business (17) Family (55) Friends (22) Other (14)
3

all good

Everyone

Nice enough place. It is an older hotel, but they have update the rooms! The orignal room is showing its age, but it had new furnishings and very coomfoartable beds! It does also offer up a very good breakfast! All and all I would stay again as it was a very good value for the money!

By , from Albemarle, NC on Oct 30, 2017

Review comment responded on Nov 1, 2017

Thank you for taking the time to share your feedback. We are pleased to know you were overall happy with your stay, but I am sorry for not meeting your expectations. We have taken a note of your feedback. We hope you will come and see us again soon. Sincerely, Carolyn Osment, General Manager

4

nice hotel close to restaurants and shopping.

Everyone

Weekend getaway to come see the beautiful fall leaves.

By , from Raleigh, NC on Oct 23, 2017

Review comment responded on Oct 25, 2017

Dear Denise, thank you for reviewing your experience and for highlighting our outstanding location. We're glad you appreciated having easy access to the interstate while having so many shopping and dining options within walking distance. Thanks again for including us in your travel plans. We look forward to your next stay at Days Inn Asheville/Mall. Carolyn Osment, General Manager

5

friendly staff and nice room and pool!!

Everyone

The staff I interacted with were very friendly and helpful! The room was very clean and comfortable and the pool was wonderful! The continental breakfast was great too! Such an awesome price for such a great hotel! Highly recommend!

By on Sep 6, 2017

Review comment responded on Sep 8, 2017

Thank you for the great review of the Days Inn Asheville/Mall and for your recommendation. We are thrilled you liked our courteous service and the excellent value we offer. It was a pleasure having you as our guest, and we look forward to serving you again the next time your travels bring you to Asheville. Carolyn Osment, General Manager

2
Everyone

My toddler got his skin itchy during our stay. My wife skin got terrible rash after the trip (lasting for 2 days). The dryer has crack on its transformer (you can even see the cooper inside). The coffee machine "shot" hot vapor toward you once it finish (very dangerous). Not recommended.

By on May 15, 2017

Review comment responded on May 23, 2017

We would like to apologize for any inconvenience you may have had during your stay at our property, we will address the issues you have discovered to our maintenance staff to fix or replace the coffee machine and the guest dryer. we hope you consider us again on your next trip to Asheville.

5

nice hotel close to shopping center

Everyone

Very comfortable and convenient. I was there to celebrate Xmas with my daughter and granddaughter. So, it was a very convenient location to do Xmas shopping. Also, there were numerous nearby restaurants.

By , from Boston on Dec 27, 2016

Review comment responded on Dec 30, 2016

We are glad you had an enjoyable stay at our hotel. We are a very popular location during the holiday season due to our proximity to the mall and outlet stores. We look forward to accommodating you on your next trip through Asheville!

5

great place to stay but not downtown.

Everyone

Great place to stay but not downtown. Clean, warm, quiet.

By on Dec 4, 2016

Review comment responded on Dec 8, 2016

Thank you for the glowing review! If you make it back through Asheville and want to leave your car at the hotel we can suggest several transportation choices for the quick trip downtown.

5

surprisingly nice for the price.

Everyone

Good thing the room was nice because the wildfire smoke in Ashville was so bad we couldn't do anything we planned. Front desk lady was a sweetheart.

By , from Bristol Va on Nov 29, 2016

Review comment responded on Dec 8, 2016

It has been an unfortunate several weeks as the wildfire has affected TN and NC. If you remember who you worked with at the front desk we'd like to recognize them for their tremendous customer service!

1

nothing updated in six years

Everyone

I last stayed in this hotel in 2010. Six years later, nothing has been updated and it shows tremendous signs of wear and tear. Our room reeked of smoke and dogs. We were able to change to another, which didn't smell quite as bad. There is a large print sign under the glass on the front desk: "DO NOT RENT TO LOCALS". This hotel has major problems with maintenance and upkeep and clientele and I would not recommend it. I will not stay here again.

By on Nov 14, 2016

Review comment responded on Nov 17, 2016

We would like to apologize for any inconvenience that you may have experienced. We try to accommodate every guest that stays with us to our best to our ability, if you could email us at daysinnavlmall@gmail.com to discuss what room you have stayed out on our property so we can accommodate you better, we hope you consider us on your next trip to Asheville.

3

good and bad qualities of this hotel.

Everyone

By , from florida on Nov 1, 2016

Review comment responded on Dec 8, 2016

Thank you for complimenting our staff and amenities. We appreciate the feedback about the guest rooms and will discuss our ongoing renovations with management and ownership. We look forward to your next trip to Asheville!

3

convient and competitive

Everyone

If you have a car this hotel is less than ten minutes from city center. The hotel is aging but its age does not effect your stay. Breakfast buffet is big but is economy level food. Would I stay here again--I might. I enjoyed Asheville so much I might try to find a competitively priced hotel "in" the city.

By on Sep 30, 2016

Review comment responded on Oct 8, 2016

We always welcome guest feedback and appreciate you noticing the positive; but also, the areas that we can improve on. We strive to provide the best quality and service. Hope to see you back soon, thanks again for visiting us at the Days Inn Asheville Mall.