The gentlemen at the desk was amazing! I believe his name was Nev or Dev… But he made checkin very smooth and had great customer service.
Great location. Clean & friendly!
I booked this hotel for a friend and they had gotten there and after 20 minutes received the phone call that they had a family member pass away and had to leave. They explained the situation at the hotel front desk staff who turned around and said they wouldn’t charge him for the full reservation only for the first night. They never refunded me to Orbitz. They never refunded my credit card, and then Harry at the front desk told my credit card company on March 15th that he used the reservation in full. Don’t stay with these people they’ll steal your money, even though they say they’re going to give it back. Oh, and when I tried to open a case with Orbitz, originally they couldn’t get a hold of anyone at the front desk in management to be able to verify the information back in December.
The staff was very friendly and helped us get to our game very easily. Unfortunately our tub/shower had mold growing in it along the seems and corners of the floor. There was also some on the ceiling above the shower too. I took pictures and showed them. I didn’t ask for a different room, but wasn’t offered one either which I believe they should have. Hopefully it is taken care of before being occupied again.
Very clean
The property exceeded our expectations given the price.
Hotel rooms were not ready at the time of check-in, the hotel was dirty, and low on staff as well as supplies.
Na
Locale was okay, but the property was a bit run down, the carpets were worn out and the place looked like it needed an upgrade. Looks like Wyndham has bought the chain of La Quinta, and not put any money into it. Night check in clerk was fantastic!
Our room was clean but had a weird smell ,... It was just a place to sleep a couple of hours, ... Nothing special
This place is in a great area for food and shopping! I absolutely loved that; IHOP and JcPenney were just behind me.
Smelled horrible, carpet was sticky in our room.
Located in East Arlington, La Quinta Inn & Suites by Wyndham Dallas Arlington South is adjacent to Solar Eclipse April 8th 2024 and within a 10-minute stroll of The Parks Mall at Arlington. This hotel has 128 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
Guests of La Quinta Inn & Suites by Wyndham Dallas Arlington South have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
The gentlemen at the desk was amazing! I believe his name was Nev or Dev… But he made checkin very smooth and had great customer service.
Hello Vivian,Thank you for your review! We're thrilled to hear that Nev or Dev provided you with exceptional customer service during your check-in experience. Our team prides themselves on delivering a smooth and hassle-free check-in process for our guests. We appreciate your kind words and hope to welcome you back again soon.
Great location. Clean & friendly!
Hello Debbie,Thank you for sharing this honest review and feedback about our location. We are always looking for ways to improve upon the guest experience so thank you for sharing.
I booked this hotel for a friend and they had gotten there and after 20 minutes received the phone call that they had a family member pass away and had to leave. They explained the situation at the hotel front desk staff who turned around and said they wouldn’t charge him for the full reservation only for the first night. They never refunded me to Orbitz. They never refunded my credit card, and then Harry at the front desk told my credit card company on March 15th that he used the reservation in full. Don’t stay with these people they’ll steal your money, even though they say they’re going to give it back. Oh, and when I tried to open a case with Orbitz, originally they couldn’t get a hold of anyone at the front desk in management to be able to verify the information back in December.
Hello Holly, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
The staff was very friendly and helped us get to our game very easily. Unfortunately our tub/shower had mold growing in it along the seems and corners of the floor. There was also some on the ceiling above the shower too. I took pictures and showed them. I didn’t ask for a different room, but wasn’t offered one either which I believe they should have. Hopefully it is taken care of before being occupied again.
Hello David, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Very clean
Hello Timothy,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Hello Doyle,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
The property exceeded our expectations given the price.
Hello Sam,Thank you for sharing this experience with us. We truly value you feedback with regards to our price and property. Please do come see us again.
Hotel rooms were not ready at the time of check-in, the hotel was dirty, and low on staff as well as supplies.
Hi Vineet, Thanks for taking time to share feedback on your most recent stay. I'm sorry that the rooms weren't ready on time and there was a lapse in cleanliness. I, also apologize for the shortage of staff and supplies. I'll make sure that upper management reviews your comments so as to prevent any future occurrences. Your business is very important and we hope that you can grant us the opportunity to provide a better experience going forward. Sincerely, General Manager (Ian D)
Na
Hi Misty, Thanks for taking time to share feedback on your most recent stay. I'm sorry that it was less than satisfactory. Please, let us know where the ball was dropped and we'll make sure that it doesn't happen again. Your business is very important and we hope that you can grant us the opportunity to provide a better experience moving forward. Sincerely, General Manager (Ian D)
Hello Tri M,We appreciate you taking the time to rate our hotel. If there is anything specific you would like to share about your stay, please reach out to us so we can address any issues you may have had. We value your feedback and hope to welcome you back in the future.