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Recent guest reviews

Staffs were friendly and get help. I was disappointed with the shuttle but the staffs made up for it. The rooms and facilities were clean.

Good location near metro and walking distance to new shopping area

Lobby and staff were nice! The room needed updating and was dirty!

This hotel is located less than a mile from the Washington-Regan airport and it offers a free shuttle to and from the airport.

Property is very clean and the staff were very nice. Would book again.

I was very pleased with my say at the Crowne plaza. The staff was friendly and the hotel had alot to offer.

Everything was great. Excellent staff, clean room, nice property, near the airport, good shuttle service, nice prices, really enjoyed our stay.

The location is awesome, near from several restaurants and parks.

Excellent staff, very friendly and helpful. Nice and clean. Comfortable beds. The only thing I didn’t like is the breakfast buffet was the same everyday. I asked for sunny side up eggs one day coz I don’t really like scrambled and they charged me $5 for it. Overall though, it was excellent!

A nice place if visiting Arlington though a bit hard to get to. Rooms were nice, but bathrooms a little small. Hotel staff was very nice.

Very good location, convenient to all attractions and restaurants.

Hotel was in good location for my needs, Hotel staff was friendly and helpful.

I have stayed at worse places but my expectations were too high here. The room was very muggy feeling and it was not that hot out. This did not make for good sleeping. There were no pens or paper to take notes with during a phone call. I had booked for three adults...king and sleeper sofa...had to call to get blanket, they only left two towels. The housekeeping person on both days barely tapped on the door (at 0800 the first day) and went ahead and entered both times. unacceptable. Room service was very good and the lady that delivered breakfast was VERY sweet and called to check on food satisfaction. It's not too far from Metro so that's a positive. There is a starbucks yay.

Crystal Drive Arlington VA

Hotel highlights

  • Close to Fashion Center at Pentagon City
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Crystal City within a mile (2 km) of Fashion Center at Pentagon City, Crowne Plaza Crystal City-Washington, D.C. is within a few miles (5 km) of other popular sights such as Jefferson Memorial. This 3.5-star hotel has 308 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Veranda Cafe, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 308 air-conditioned rooms feature coffee makers, free weekday newspapers, and safes. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Crowne Plaza Crystal City-Washington, D.C. have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 40 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

King 1 | Sleeps 4

Guest reviews for Crowne Plaza Crystal City-Washington, D.C.

Everyone (25) Business (26) Couples (27) Family (31) Other (11) Friends (5)
4
Families

Staffs were friendly and get help. I was disappointed with the shuttle but the staffs made up for it. The rooms and facilities were clean.

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

Thank you for staying with us and taking the time to share feedback about your recent experience in our hotel. We hope to see you soon!

4
Family with small children Families

Good location near metro and walking distance to new shopping area

By , from Houston on Oct 13, 2019

Review comment responded on Oct 14, 2019

Dear Felipe, Thank you for staying with us and also for taking the time to share feedback about recent experience in our hotel. Best regards.

3
Families

Lobby and staff were nice! The room needed updating and was dirty!

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Thank you for staying with us and very glad you had a great experience in our hotel with our team. We do apologize about rooms condition and cleanliness. We hope to see you soon

5
Families

This hotel is located less than a mile from the Washington-Regan airport and it offers a free shuttle to and from the airport.

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Thank you for staying with us and very glad to know you had a great experience in our hotel. We hope to see you in your next trip to Washington DC area!

4
Families Friends

Property is very clean and the staff were very nice. Would book again.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Dear Kim, Thank you for staying with us and so hippo to know you had a great stay in our hotel! We hope to see you in your next trip to Washington DC area!

5
Everyone

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Thank you for staying with us and we hope to see you in your next trip to Washington DC area!

4
Everyone

By on Jul 27, 2019

Review comment responded on Jul 29, 2019

Thank you for staying with us and choosing our hotel when visiting Washington DC area. We hope to see you soon

5
Family with small children Families

I was very pleased with my say at the Crowne plaza. The staff was friendly and the hotel had alot to offer.

By on Jul 21, 2019

Review comment responded on Jul 29, 2019

Thank you for staying with us and choosing our hotel when visiting Washington DC area. We hope to see you soon

5
Partner Couples Families

Everything was great. Excellent staff, clean room, nice property, near the airport, good shuttle service, nice prices, really enjoyed our stay.

By on Jul 8, 2019

Review comment responded on Jul 12, 2019

Dear Sylvia, Thank you for staying with us and choosing our hotel when visiting Washington DC area! We hope to see you soon!

5
Families

The location is awesome, near from several restaurants and parks.

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Thank you for choosing our Crowne Plaza Hotel we are very glad you had a great stay. We hope to see you soon in your next trip to Washington DC area.

Crowne Plaza Crystal City-Washington, D.C.

1480 Crystal Drive, Arlington, VA 22202
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