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Recent guest reviews

It's a quiet location but there's limited dining options within walking distance. They do offer a shuttle to a metro station but it only goes every 1/2 hour and somehow we missed a pick up several times even tho' we were at the correct spot on the 1/2 hour

Is good for the price, close to the National Mall, have a Breakfast include, I was there with mi family

The bathroom was inadequately equips No room around the sink to put supplies. No heat Water not hot enough. Not enough electric outlets. Breakfast was very good room was adequate. I could not open the safe. For a handicap room it was much too far from the office. We had to request bath towels daily we had 4 people staying and each day 3 towels were supplied

I booked this hotel and when I got here I was told they are over booked and I was pretty much on my Own at 10 Pm

Poor customer service. Will not plan to come back.

Staff was great, breakfast was great and a nice surprise, rooms were clean and comfortable beds. The hotel is old but they have done a good job on making it the best it can be! The price of the room was very reasonable. I would diffidently stay here again.

parking is right in front of your room, great for privacy and no need to walk. Also rooms where spacious with a very conferrable bed.

Roaches on the bed I have pictures . .................

The rooms were very spacious and nice. I'm not sure if they had just recently remodeled the rooms but there were a few problems. The shower water was backwards and no warm water, either cold or scalding.

Location, location, location, close to the airport, metro, shopping, grocery stores, bars, restaurants, running and bicycle trails.

We were happy with our shuttle driver, however we were displeased with front desk customer service, the lack of a larger shuttle during the week days, cleanliness and security of the room, and poor room service customer service

Shuttle service FROM Airport to Hotel (return flight) was less than desirable. had to call hotel for shuttle service when it was clearly stated, shuttle "ran" every 30 minutes. Only if someone AT hotel was needing shuttle, not continually. Will call way in advance of landing next time to ensure a shuttle is in transit.

Shower faucet was missing & there were foot prints in the shower

Great value and convenient location. Will be back.

Room was clean but the hotel is a little old. It didnt had a restaurant on site, but sharing the one from the hotel next door A little noisy.....

S Glebe Rd Arlington VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Pentagon places you within 3 miles (5 km) of popular attractions like Fashion Center at Pentagon City and Pentagon. This 3-star hotel has 199 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

The 199 rooms have an array of amenities, including coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.


Property features

Guests staying at Hotel Pentagon enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Queen Room with 2 Queen Beds - Non Smoking

2 Queen Beds | Sleeps 4

Queen Room with Two Queen Beds with Roll In Shower

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Pentagon

Everyone (44) Couples (6) Family (18)
3
Everyone

By on Jul 10, 2020

Review comment responded on Jul 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

5
Family

It's a quiet location but there's limited dining options within walking distance. They do offer a shuttle to a metro station but it only goes every 1/2 hour and somehow we missed a pick up several times even tho' we were at the correct spot on the 1/2 hour

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

Thank you!

4
Family Family with small children

Is good for the price, close to the National Mall, have a Breakfast include, I was there with mi family

By , from New Jersey on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

2
Everyone

The bathroom was inadequately equips No room around the sink to put supplies. No heat Water not hot enough. Not enough electric outlets. Breakfast was very good room was adequate. I could not open the safe. For a handicap room it was much too far from the office. We had to request bath towels daily we had 4 people staying and each day 3 towels were supplied

By on Feb 28, 2020

Review comment responded on Feb 29, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

1
Family with small children Family

I booked this hotel and when I got here I was told they are over booked and I was pretty much on my Own at 10 Pm

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

2
Everyone

Poor customer service. Will not plan to come back.

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

5
Family

Staff was great, breakfast was great and a nice surprise, rooms were clean and comfortable beds. The hotel is old but they have done a good job on making it the best it can be! The price of the room was very reasonable. I would diffidently stay here again.

By on Feb 5, 2020

Review comment responded on Feb 10, 2020

Thank you!

4
Family with small children

parking is right in front of your room, great for privacy and no need to walk. Also rooms where spacious with a very conferrable bed.

By on Jan 17, 2020

Review comment responded on Jan 24, 2020

Thank you

5
Everyone

By on Jan 8, 2020

Review comment responded on Jan 9, 2020

Thank you

1
Everyone

By on Jan 4, 2020

Review comment responded on Jan 27, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

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