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Montaña De Fuego Resort & Spa

3.0 out of 5.0

Recent guest reviews

This hotel met and exceeded my expectations. The service was wonderful and exactly what we needed. I would recommend this place to everyone I know! We loved it!

The outside of the facility was very nice and well kept and the staff were all very helpful. But the rooms themselves were awful!!! Beds were brick hard, the extra blankets looked old and dingy, and mildew in bathrooms and tile on the floors. The amenities were all old and outdated. Several things weren't working in the room. And despite the advertising that WiFi is available, they neglect to tell you that it isn't in ANY of the rooms. Just in the common areas (I.e front desk, pool, and restaurant) and even then it goes in and out very frequently.

Private rooms like bungalows! There are a lot of bugs and they get into your room. I didn't prefer the bathroom, a little dated and rustic but overall a nice place to stay

This hotel has really great views and the rooms are very nice, however, the resort is a little outdated and the food was overpriced (dinner) and not that great. The breakfast buffet did not offer many options. Maybe 5 years ago this would have been a 5 star hotel, now I would give it about 3.5. The adventure place next door was very convenient and reasonably priced. It was great for me and a friend just passing through the town and wanting to see the volcano, but I do not recommend staying here for more than 1 night.

Beautiful grounds and a great location near the volcano! The attached tour company is incredible which makes the stay completely worth while. Zip lining on site!

We were overly impressed with the traveler reviews and booked. This place needs some work, it's tired. We were really impressed with the thermal pools online. The only problem, during our stay the pools were closed for an entire day to be cleaned. No advance warning, just closed today. When the pools reopened, one was warm, one was tepid, and one was cold. Not impressed. So, we decided to have a massage. Problem, it was six pm and although there were appointments available, the therapist were already done working for the day - "come back tomorrow". The sauna is a disaster! There is sharp splintered wood from the broken benches and broken floor boards. The spa is old, the cabinas, old. The breakfast was okay, standard fare. There is no reason to stay here when there are plenty of other resorts with updated facilities at competitive prices.

This is a very nice place to stay!! very good service!! Awesome breakfast !! fantastic tour! ... we loved it! Thanks!!

The location of this hotel is pretty good, right outside of town and in close proximity to the volcano. I am sure the volcano would have been breathtaking had the clouds and rain cleared up enough to see it, which i totally understand is beyond anyone's control. There were a few picky things that my wife and I noticed that could have taken this hotel up a notch and it was mostly the little details. The rooms were not quite as appealing as they are in the pictures, small things like paint over spray, or the hairdryer in the bathroom that had partially melted plastic on one end. With all the landscaping work that is done, and believe me the landscaping and the flowers everywhere are incredible as it is, things like exposed pipe in the small lakes on the property took away some of the magic. My advice here is to give some more attention to the small things and clean up the resort a bit more. Then I think anyone would find this place well worth the money spent. We stayed in one of the "lake" suites because we were on our honeymoon. My recommendation for that would be to put maybe a nice overhang (maybe retractable) over the porch so that while it is raining (all the time) you can sit out there and watch the rain with a glass of wine. One thing I did somewhat dislike about the view was the telephone and power lines in the way, but im sure that can not be helped. If those were gone, it would be a view worthy of a postcard for sure. My wife and I enjoyed the spa, we had a couples massage, chocolate mask and a glass of wine. Ask about any specials they might have because at first we were only shown the regular menu of Spa treatments, we were only told later about the specials. The restaurant was decent but far from the best food we had had on the trip. It was fairly expensive even for American standards. We had our dinner there once during our 2 night stay and had our breakfast included (so we ate there of course). All other meals were had in Fortuna, where we found a nice local place to grab some food. Well now im just rambling on. It was a fairly decent place which I am sure is probably maybe toward the upper middle range of places to stay in this area. I am thinking one of the Superior rooms, although with a slightly more restricted view, might have been the better deal. Pura Vida!

Considering the huge prperty the hotel covers, it is nomal that the prices are on th high-end. However, the services provided as well as the service receivd are just basic. You'd better off in considering something else. Be aware of the restaurant as the waiters always try to oversell the "special" of the night. Avoid the spa as it is badly managed and does no offer safe lockers. If you are interested in having a good view of the Arenal volcano, you can opt for something else.

This was our second trip to see the Volcan Arenal, and this time we got to see it! This hotel has a great view if you get an outside cabin near the road. Road noise wasn't an issue, the cabins were very spacious and staff very friendly. This restaurant was well stocked (although kinda pricey), and the location is close to the National Park. They offered numerous tours for horseback riding, hiking, canopy tours and basically anything you want to do in Costa Rica. We took the hike into the Park and got some great views of the top of the volcano. When we went 10 years ago all I could see was the base. You don't get close to the crater like at Volcan Irazu but it was cool anyway. We only stayed one night. The Spa was nice as well.

Great view of the volcano. Amazing room. Much more than we needed, since they gave us an upgrade without us asking for it. Beautiful dining hall. Very good food. Huge variety offered at the free breakfast.

unfortunately, we had a horrible experience. The AC and the safes were not working when we checked in. The staff brought a portable AC without proper drainage for the water condensation. The entire floor were full of water. When we left for diner on our first night, my sons' room was broken into, his electronics were stolen along with clothing and shoes. Sadly enough the hotel staffs were aware of the occurence and did not inform us until we discovered our belongings were missing. Were not helpful until we asked to file a report with the police. The front desk service is non-existence, called five different extensions no one ever picked up. None of our family member were able to reach us, because no one ever picked the phone. Their ground is beautiful, full of flowers, and humming birds. Sadly, the management was poor, and the robbery ruined our vacation.

My husband and I stayed her for our honeymoon. Location was great and the rooms were quite romantic.

Very nice private bungalow, rather large, with two queen beds, nice bathroom and shower. Semi enclosed deck had an excellent, unobstructed view of the Arenal volcano, which no longer erupts at night (the main reason we took the room) or at any other time. Staff member inventories the towels (they're big on that in CR) and everything else in the room, from the ashtray to the candleholder. Excellent, generous breakfast provided in the morning... but you have to wear a wristband! I'm all for security, but it's like you're in an amusement park - and rather uncomfortable to wear all the time (and shower with).

Pros: Free Wifi; Free computer access in the Library; THE MOST AMAZING ALL INCLUSIVE BREAKFAST BUFFET!!; The concierge booked our tickets at reduced cost for the Baldi hot springs; The front desk was delightful - Very friendly and accommodating!!! Cons: Rooms were old looking. Definitely needs that special something. Pool area was also not very nice. One of the pools was dirty with leaves and bugs floating in it. Pool staff would stare at us while we laid by the pool. It was sub-par.

We waited 40 minutes after check-in time for the room to be ready. Clean towels were not replaced when room was cleaned. We reserved a the Bungalow-Junior Suite w/ Jacuzzi Volcano View room with 2 Queen Beds online but it only offered a King and uncomfortable pull out couch bed. No other rooms were offered/available after the issue was brought to the hotel's attention. Breakfast was tasty. Views are beautiful. Service was not as good as an average hotel's service. Shower/Jacuzzi does not curtains, therefore the bathroom was wet after showers. I give 3 stars because of the views, but I would give 2 for punctual service.

We stayed in a junior suite. It is a beautiful and spacious room with 2 queen size beds and a jacuzzi. The room faced the volcano. What a beautiful view! The staff is very friendly and breakfast was amazing! The restaurant has a view of the volcano also. I totally recommend this hotel!

Great place to stay. Right in the action...close to zip lines, ATVs, Great Pool for lounging, and friendly staff.

The poor receptionist was overwhelmed, so we spent an age in reception trying to get things done/resolve issues which there were many. We like hiking on our own, but all the hotel wants to do is sell you tours. It is difficult/expensive to get anywhere without a car. Rains all the time (warm rain) but clothes will never dry (even in the room).

We did many of the adventure tours (canyoning, rafting, ziplines, hiking, hot springs) when we were there. We were there in a down season, so there were very few people at the resort. The hotel was very accommodating to help point us in the right direction to our tours, excellent breakfast buffet, and a friendly staff. The grounds are very well-kept, and the resort offers a nice pool/wet bar and a full-service spa. Would absolutely recommend.

8 Km West from La Fortuna Downtown La Fortuna Alajuela

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Arenal Hot Springs within 2 miles (3 km) of Arenal Natura Ecological Park, Montaña De Fuego Resort & Spa is within a few miles (5 km) of Baldi Hot Springs. This 66-room, 3-star hotel has conveniences like a full-service spa, an outdoor pool, and free self parking. It's on a lake and also near Ecotermales Fortuna and Ecoglide Arenal Park.


Dining

Start your day off right with a free hot/cold buffet breakfast. This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All of Montaña De Fuego Resort & Spa's 66 rooms are individually decorated and have an array of amenities, including balconies, sofa beds, and minibars. 21-inch TVs come with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests of Montaña De Fuego Resort & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 80 per person one way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include 2 spa tubs, a sauna, and free WiFi in public areas.

Room options

Standard Bungalow

Full 1 | Sleeps 3

Deluxe Bungalow

King 1 | Sleeps 4

Suite

King 1 | Sleeps 4

Junior Bungalow

King 1 | Twin 2 | Sleeps 4

Guest reviews for Montaña De Fuego Resort & Spa

Couples (15) Family (4) Other (1) Friends (3)
5

couples trip

Couples

This hotel met and exceeded my expectations. The service was wonderful and exactly what we needed. I would recommend this place to everyone I know! We loved it!

By on Dec 14, 2015

1

in need of upgrade

Singles

The outside of the facility was very nice and well kept and the staff were all very helpful. But the rooms themselves were awful!!! Beds were brick hard, the extra blankets looked old and dingy, and mildew in bathrooms and tile on the floors. The amenities were all old and outdated. Several things weren't working in the room. And despite the advertising that WiFi is available, they neglect to tell you that it isn't in ANY of the rooms. Just in the common areas (I.e front desk, pool, and restaurant) and even then it goes in and out very frequently.

By on Nov 29, 2015

4

very relaxing hotel

Couples

Private rooms like bungalows! There are a lot of bugs and they get into your room. I didn't prefer the bathroom, a little dated and rustic but overall a nice place to stay

By on Aug 6, 2015

3

a little outdated, but great views and service

Couples

This hotel has really great views and the rooms are very nice, however, the resort is a little outdated and the food was overpriced (dinner) and not that great. The breakfast buffet did not offer many options. Maybe 5 years ago this would have been a 5 star hotel, now I would give it about 3.5. The adventure place next door was very convenient and reasonably priced. It was great for me and a friend just passing through the town and wanting to see the volcano, but I do not recommend staying here for more than 1 night.

By on Mar 10, 2015

4

great location and amenities

Couples

Beautiful grounds and a great location near the volcano! The attached tour company is incredible which makes the stay completely worth while. Zip lining on site!

By on Aug 25, 2014

2

it wasn't all that!

Couples

We were overly impressed with the traveler reviews and booked. This place needs some work, it's tired. We were really impressed with the thermal pools online. The only problem, during our stay the pools were closed for an entire day to be cleaned. No advance warning, just closed today. When the pools reopened, one was warm, one was tepid, and one was cold. Not impressed. So, we decided to have a massage. Problem, it was six pm and although there were appointments available, the therapist were already done working for the day - "come back tomorrow". The sauna is a disaster! There is sharp splintered wood from the broken benches and broken floor boards. The spa is old, the cabinas, old. The breakfast was okay, standard fare. There is no reason to stay here when there are plenty of other resorts with updated facilities at competitive prices.

By on Jul 31, 2014

5

fantastic place!!!

Couples

This is a very nice place to stay!! very good service!! Awesome breakfast !! fantastic tour! ... we loved it! Thanks!!

By on Jun 1, 2014

3

has potential to be better.

Couples

The location of this hotel is pretty good, right outside of town and in close proximity to the volcano. I am sure the volcano would have been breathtaking had the clouds and rain cleared up enough to see it, which i totally understand is beyond anyone's control. There were a few picky things that my wife and I noticed that could have taken this hotel up a notch and it was mostly the little details. The rooms were not quite as appealing as they are in the pictures, small things like paint over spray, or the hairdryer in the bathroom that had partially melted plastic on one end. With all the landscaping work that is done, and believe me the landscaping and the flowers everywhere are incredible as it is, things like exposed pipe in the small lakes on the property took away some of the magic. My advice here is to give some more attention to the small things and clean up the resort a bit more. Then I think anyone would find this place well worth the money spent. We stayed in one of the "lake" suites because we were on our honeymoon. My recommendation for that would be to put maybe a nice overhang (maybe retractable) over the porch so that while it is raining (all the time) you can sit out there and watch the rain with a glass of wine. One thing I did somewhat dislike about the view was the telephone and power lines in the way, but im sure that can not be helped. If those were gone, it would be a view worthy of a postcard for sure. My wife and I enjoyed the spa, we had a couples massage, chocolate mask and a glass of wine. Ask about any specials they might have because at first we were only shown the regular menu of Spa treatments, we were only told later about the specials. The restaurant was decent but far from the best food we had had on the trip. It was fairly expensive even for American standards. We had our dinner there once during our 2 night stay and had our breakfast included (so we ate there of course). All other meals were had in Fortuna, where we found a nice local place to grab some food. Well now im just rambling on. It was a fairly decent place which I am sure is probably maybe toward the upper middle range of places to stay in this area. I am thinking one of the Superior rooms, although with a slightly more restricted view, might have been the better deal. Pura Vida!

By on Jan 25, 2014

3

expensive facilities

Couples

Considering the huge prperty the hotel covers, it is nomal that the prices are on th high-end. However, the services provided as well as the service receivd are just basic. You'd better off in considering something else. Be aware of the restaurant as the waiters always try to oversell the "special" of the night. Avoid the spa as it is badly managed and does no offer safe lockers. If you are interested in having a good view of the Arenal volcano, you can opt for something else.

By on Dec 3, 2013

4

great view of arenal.

Couples

This was our second trip to see the Volcan Arenal, and this time we got to see it! This hotel has a great view if you get an outside cabin near the road. Road noise wasn't an issue, the cabins were very spacious and staff very friendly. This restaurant was well stocked (although kinda pricey), and the location is close to the National Park. They offered numerous tours for horseback riding, hiking, canopy tours and basically anything you want to do in Costa Rica. We took the hike into the Park and got some great views of the top of the volcano. When we went 10 years ago all I could see was the base. You don't get close to the crater like at Volcan Irazu but it was cool anyway. We only stayed one night. The Spa was nice as well.

By on Apr 22, 2013