There is some noisy construction going on, but the staff really tried their best, to ensure we were satisfied. We had some room issues, as we booked 'upper' level bay side, and were offered a 1st floor parking lot view, check-in time was much later than the advertised 3:00pm. The lobby Coffee/Deli ...
‘‘This was exactly the vacation w were looking for. The Hotel is beautiful and the staff very pleasant and always willing to help. We really enjoyed the food, drinks and band at Bongos. My only complaint is the gym. The equipment was old and decrepit. The eliptical Machine was rusty and squeaky. ...
The hotel staff was sooo nice! I was there with my two little girls. We went to the hotel restaurant to have breakfast. That day they didn’t have pancakes.. the workers there heard us saying they don’t have pancakes? they went and told the cook and he came back with a huge plate full of pancakes ...
Friendly staff and awesome location. So much things to do nearby and on site. Enjoyed that every room has a balcony defiently added comfort and fun to the room. One downside is that the hallway on the 5th floor had a weird smell but it didnt come into the room so i dealt with that. Overall great ...
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Wonderful atmosphere. Hotel is very clean. Pool staff was great. Awesome location. Beach / gulf view rooms are a must. Such a beautiful view of the ocean.
Surprised that there was such a great hotel so close to the airport. Resort-like grounds with pool, beach and nature walk which was peaceful and lovely. Staff is wonderfully friendly, helpful and accommodating. Food was excellent. Gym is quite well-equipped for a hotel. We had a great mid-winter weekend sun break. Even the teenager was happy.
Staff recommended a great restaurant walking distance from the hotel - highlight of our stay.
Myself, son and teenage grandkids stayed two nights in a 2 bedroom suite. I was happy to see tiled floors (no carpet) through out the whole unit. The place was clean and the balcony overlooked the canal and garden. When the tide was out in the morning, we could see rays, eels and lots of fish. There were a couple of cons: 1. There were dirty coffee cups in the cupboard. 2. My granddaughter slept on the pullout sofa in the living room. There was no bedding anywhere in the unit to put on the bed and there was an old sheet (who knows how long that had been there and who slept on it) on the mattress when we opened it up. I contacted the front desk and someone brought sheets, no blanket. We had to call the desk again and ask for a blanket. Other than that it was a pleasant stay.