Ona Dorada el Tarter3.0 out of 5.0
Recent guest reviews
Really not much to do in May. It snowed and rained most of the time and there is nothing at or around the resort. The bed is really uncomfortable and small. It feels as if there is a plastic sheet underneath. We did not sleep well and left the resort two days earlier. The apartment is small. For a family it is very cramp. There is no kettle and no dish washer in the kitchen. There are no facilities in the resort. The restaurant was closed. The corridor of the building smells terrible. You need to pay for the Internet, 20EUR for 7 days. There is no Internet at the reception to use. The people there are kind but do not have much to offer. Visiting off season is not recommended. The place is either for skiing in winter or for hiking in the summer months. Between seasons the weather is bad. We tried to go hiking but above 2000 m everything (incl. the trail signs) was covered by snow and we got lost off track. It was not possible to go further.
Just returned from an excellent 3 night stay in these well appointed apartments.We were there to snowboard as a family (2 adults; 1 teenager) over the new year holiday. Apartment was large with a small but adequate kitchen; comfortable bed and sofa bed; good shower and plenty of place to dry boots/ jackets etc after a day on the slopes. Great welcome pack of essentials such as milk/coffee/tea etc.Reception staff friendly and very welcoming. Lovely views from the apartment and balcony.Yes, there are lots of stairs but to be expected when your apartment is halfway up a mountain. Would not be suitable for families with very young children and anyone with mobility issues, but great for fit and active families.El Tarter Gondola was in easy walking distance as is the excellent supermarket at the bottom of the hill. Supermarket has a wonderful array of excellent food and beverages at very competitive prices. The petrol station close by is the place to fill your car with extremely low prices too. Grandvalira ski area is excellent; very well organised and maintained and we enjoyed an excellent 4 days of snowboarding whilst there. We will definitely be back.
Stopped here for a couple of nights on our way back from Spain. Very pleased with the apartment. It was very clean and well equipped, it was spacious and the beds were comfortable. Staff were friendly and helpful. We would definitely stay here again if we visit Andorra.
The hotel Ona Dorada does not open it's facilities outsude the skiing season. We went in May and had to use mobile heaters because the C.H was shut down The accommodation is reasonable and just a few minutes drive to the nearby supermarket. THe main attraction at that time of year are the thermal baths, worth a visit at any time. If travelleing out of Andorra by car , be aware of the border checks for duty frre goods
We stayed for one week at the end of December. The apartment was good size for a family of four (2 adults and 2 children), it has a very useful kitchenette although it could have more pots and cutlery. The heating works perfectly (a must in winter) and the apartment was always nice and warm. Housekeeping when to the apartment twice in the week. The only downside is the amount of stairs you have to go from the parking to the apartment. Perfect location for skiing.
We booked quite late and so was expecting the worst room but we could cope for one night. When we arrived, we wer greeted by the lovely Marie, who looked after us and made sure we were happy. When we saw the room, we were pleasantly surprised with all the little extras. The room was warm, very clean, water, milk and orange in the fridge....in fact it was a great find. We will be using it again. The shopping area is near and very good, it's a quiet area and very safe. It is a little way from the ski lift but hey, the warm up did us good. Thanks Marie and Ona Dorada el Tarter. Steve and Mary.
We arrived after hours on Sunday but called ahead of time so that our room location was assured and our keys were in the mail box. Checked-in w/o an issue, but the condo had a bad mold smell. Contacted the front-desk the next day and we were moved to a condo with no problems and also seemed to be renovated recently. The beds are hard, so ensure you bring a mattress topper, if possible. We also brought my wife's pillows, as we are seasoned travelers that do not like to be unprepared. Overall, as a getaway exchange, the cost was excellent for the location and the area.
We have both positive and negative feedback for our stay. POSITIVE: lovely staff, great cleaning crew (our room was spotless), nice amenities in the room to include necessary items to wash cloths and dishes and iron, etc. We loved our view and the style of the complex. NEGATIVE: Do not pay for parking in the garage unless you drive a motorcycle. It is impossible to navigate through the tiny complex, especially if your car sits low. We had to ask for our money back for the garage as we could not get past the second level and the reserved spots for hotel guest were above that level. The staff was nice to return our money. The cost for internet is ridiculous. 20 euros per device meant my husband and I had to pay 40 euros for us for the week and then we could only use one device at a time (could not have our phone WiFi in use at the same time out laptop was in use, which was difficult as we use WhatsApp for Desktop) and when you switch between devices it does not work. It was very frustrating. They should only charge one rate per room - not per device. The hotel does not have good signage for how to find the reception office. We climbed all over the complex trying to locate where to check-in. Once we finally got to our room, we had numerous people knock on our door asking us how to find the office. There is no where to park to unload your luggage and just to get to our room, which was on one of the lower levels, we had to walk 67 stairs which were very steep and we did this carrying heavy luggage. This is not a hotel for people who cannot do steps. TRUST ME ON THIS. This is a hotel only for the fittest people. There is basically no parking so be prepared to find a place somewhere on the road and walk, and walk, and walk, while you carry your groceries. Also, this complex has the name of "hotel" but that is really incorrect as the office is not open all the time and there is no reception area or any amenities which one commonly thinks come with a hotel. We liked having a washing machine and a cooktop but the hotel did not provide any operation instructions so we found using both quite difficult. The guest next to us actually asked us to come over to their room and help them with their cooktop as they could not figure it out. The bed is SMALL and HARD. I have never had a bed so bad.... ever. Also, there is not enough hot water for more than one person to take a show at a time. I would take my shower in the morning and I would get cold water before I had the shampoo washed out of my hair. My husband had to wait for evening to take his shower and he had the same difficulty. In summery, these are the negatives which would cause me to select another hotel: 1. no parking 2. difficulty in carrying luggage up extensive flights of steps 3. small and hard bed 4. Insufficient hot water for more then one person to have a shower The staff is very nice and helpful, and the cleaning ladies do a wonderful job but I would not stay her again for the reasons I just listed.
Just returned from our second stay at Ona Dorada. Everything was as excellent as it was last year. Comfortable, clean and superb value. Not sure if some of the people leaving negative reviews actually stayed at the same place! For us, it's been consistent and reliable. Already thinking about our skiing holiday for next year and are very likely to go back again.
This resort is not a resort. I have slept and stayed in better hostels. Matter of fact I once slept on a sidewalk in Spain and that was better accommodations. This place is extremely loud at 430am the people above us started moving furniture this went on for hours. The place is not that big so I am not sure where they were moving it to. Don't pay to park in the tiny cave of a parking garage the street is easier (which is not saying much). The double bed was so stiff by the 5th day my husband was a zombie. I had been sleeping on the couch because there was not enough room in the bed. My husband is 6'1 and he was hanging out of it! It was hard to sleep in such terrible beds that by day 5 we realized no one has to stay and not sleep when there are hotels around. We booked a hotel and left. Don't expect to take a hot shower and think you will feel better. There is not enough hot water to run a proper shower. Our bath tub had rusty holes so a barely warm bath was out of the question! What a disappointment! I also forgot to mention there are no windows! There could have been a lovely view but without a window what good is a view! We thought that there could be not big comfortable beds in Andorra but at the hotel we found a king bed that is worth sleeping in. I only wish we had done it sooner! Ps you have to pay for wifi and it is 20€ for the week for one device! They will tell you that you can switch devices but it does not work!!
- WiFi in rooms (fees apply)
Ona Dorada el Tarter places you 2.9 mi (4.7 km) from El Tarter Snow Park. This 43-room, 3-star apartment has in-room conveniences like kitchens, sitting areas, and microwaves. Near ski lifts, the apartment is also within a 30-minute drive of Caldea Spa.
The 43 apartments feature kitchens and space to spread out with sitting areas. Guests can expect to find WiFi and digital TV. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers and ironing boards are also standard. Weekly housekeeping is available.
You'll find limited parking. A multilingual staff is on hand to help with tours or tickets, and offer sightseeing advice.
Reviews from Trip Advisor
70.0% of guests recommend this hotelTotal of 115 reviews