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Hotel SPA Termes SERHS Carlemany

4.0 out of 5.0

Recent guest reviews

Very nice service, although lacks or gets lost in small details...for example the quality of bread or variety of some foods being served on breakfast buffet. I believe is expensive for the kind of services and the quality of rooms (small and way too hot: not being able to regulate the heating system). I know comparisons shouldn't be made but prefer italian hotels in Trentino that offer quite a lot better rooms and services. Luckily the spa entrance is include but other hotels in the area charge an entrance fee

Very nice and helful staff, good Location:5 minutes from the center of Andorra, free transfer to mountain, very good Spa with sauna and jacuzzi, good wifi connection. We were lucky and got amazing room for 4 people with 2 floors:) DefinitelyI highly recomend this hotel for ski season. Great value!

Could not use spa facilities as they were not open early enough in the morning nor late enough in the evening. The decoration is old and dated. The car park costs 13€ but you are not tools that when it is offered to you.

We booked a deal which included breakfast and ski passes for 2 people on official website. It was a good value for money. The hotel is not big and crowded. It has its own spa area. It includes a jacuzzi, a steam room and a sauna. You can have a massage for an extra cost. There is an outside parking available 300 m away from the hotel. The cost is 13 euros per night. Our room was clean and big enough. In the bathroom one can find various amenities such as bathrobes, slippers, tothbrushes and a shaving kit. The hotel is not far away from Andorra la Vella and Caldea. The service was good. Staff is nice and attentive.

Located just up the road from all the shops it is also near the northern exit of town. This way you can walk to the shops but you don't have to sit in traffic when you come back from skiing. The rooms are small (with a large bathroom) but functional and clean. The SPA is basic but enough to relax after a day of skiing. They have great deals for bedroom+ spa access + breakfast. Definitely worth it!

Nice hotel located just outside the shopping street in Escaldes. 5-10 minutes walking to the shopping area. Rooms are very small, hardly space left for the luggage. The air conditioning does not work reliably, there is always some smell in the room. Rooms are nicely decorated and they come with a special charme of the good old times. Hotel comes with a small Spa area, a Hammam, Sauna and a Jacuzzi. Unfortunately Spa area closes at 8 pm already. Sauna would need some renovation. In four days we expereinced different service levels depending on the person at the reception desk anything from neutral to very supportive and friendly. The breakfast area is reight on top of the river, unfortunately the hotel does not offer any outdoor services. We spent a few days in Calrlemany Hotel during low season, we might likely not pay regular prices during peak season, there are better options in Escaldes.

nice hotel, good location,large rooms helpful staff. I was travelling in the off season and got a really good deal. The spa is nice but closes early at 8.pm a kettle and some tea in the room would be a good idea but overall I had a pleasant stay here

Only an over night stay. The room and bathroom were good, as was the service and breakfast. Hotel booked for the spa. Didn't use the sauna, but the steam room was excellent, but I thought the jacuzzi was on the cool side? The spa treatment I wanted was not available, I was looking forward to, so was disappointed! Close enough to walk to the local shops, bars etc.

Nice place. Not very modern but clean and cozy. It offers wet and dry sauna and a jacuzzi. Massage is extra. It's very close to the city center, shopping and restaurants area but still far enough so the noise doesn't disturb you.

This hotel has a great location and a really friendly staff. We had dinner once at the restaurant and the relation price/quality was totally fair. We had booked a quite expensive massage and were looking forward to enjoy the SPA (our booking was including the access to it). What a pity: massage quality really low, and the SPA is a small hydromassage which got full already with 2 couples and we couldn't join. Sauna and hammam are also available but we were sooo looking forward to a thermal pool.. The outlook of the furniture and rooms would need to be refurbished.

Avenida Carlemany 4 Escaldes-Engordany

Located in Avinguda de Carlemany within a short walk of Caldea Spa, Hotel SPA Termes SERHS Carlemany is within 2 miles (3 km) of other popular sights such as Church of Saint Stephen. This 4-star hotel has 33 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's also close to Perfume Museum and Saint Andrew Church.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 8:30 AM to 10:30 AM.


Rooms

All of Hotel SPA Termes SERHS Carlemany's 33 rooms are air-conditioned and have an array of amenities, including refrigerators, laptop-compatible safes, and phones. 22-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also included.


Property features

At Hotel SPA Termes SERHS Carlemany, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Self parking is available for EUR 13 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this hot springs hotel include a fitness center, free WiFi in public areas, and a meeting room.

Room options

Standard Double Room

Full 1 | Sleeps 2

Superior Suite (4 people)

Full 1 | Sleeps 4

Superior Suite (2 people)

Full 1 | Sleeps 2

Superior Suite (3 people )

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 214 reviews