Abba Xalet Suites Hotel4.0 out of 5.0
Recent guest reviews
We asked for a bathtub when we did the reservation, as we were planning to go skiing before checking in and having a hot bath is always nice. Also we chose that expensive hotel because it was supposed to have a nice spa and we enjoy the après-ski very much in winter time. Unfortunately the first surprise was that there were no rooms with bathtubs. Ok, we thought, we'll go to the spa after taking a nap. When we woke up we asked the reception but they told us that the spa was full (they only accept 8 people at a time and you have to book in advance). We had been told we should book in advance but we didn't know the spa was that small and that it closed at 9pm. By the way, unlike other hotels with spa you have to pay a fee to get in, which is ridiculous for the room price. The icing on the cake was that the restaurant only serve dinner if you book it in advance too, otherwise they don't have the flexibility to serve food to those that arrive late or can't get out because of a snowstorm. We had to call a pizza delivery to get something to eat. All in all, a HUGE and TOTAL disappointment for a 1-night stay for which we paid 256 euros!
The hotel is very nice and the location in the mountains was delightful. Our room was large with a beautiful view of the mountain side. The hotel itself was very clean and the food was also very good. I would have rated the hotel higher, if not for the fact that while we were there, some staff appeared to be disinterested. While the front desk staff were pleasant and cheerful, not all staff shared this enthusiasm. Perhaps it was an off day. Still a pleasant hotel stay and in a great location.
Nice hotel with all main services. They are very nice in reception and are available to provide information for trekking or to book external tickets (for example Naturlandia). Huge breakfast, covered parking, external swimming (this could be better). Evening restaurant not really exciting (almost only pasta is not what I expect in Andorra)
We found this hotel via TripAdvisor but drove there and booked a room. After having stayed at a 4 star hotel in Barcelona this hotel is like a 5 star. Very clean, big rooms við bathrooms obviously newly refurbished. The front desk girl and the bartender spoke fluent English which is better than during our whole stay in Barcelona. The front desk girl helped us finding things to do in Andorra along with recomending a restaurant for dinner. The distance to town is short, nice pool and of course nice view. All in all - an excellent experience.
We stayed at this hotel during a family skiing holiday on a half board basis. Nothing could have been better. The staff, both in reception and the restaurant, were warm, welcoming and helpful. (Patricia on reception was extremely helpful and her customer service is outstanding.) The rooms were cleaned to a high standard, very spacious with comfortable super king size beds and beautiful en-suite bathrooms and although the rooms are very hot, this is easily remedied by adjusting the thermostat! Our room (and most, it appeared) had SPECTACULAR views. The restaurant served superb food with a choice to suit all palates. I would highly recommend this hotel and will definitely return next year. I can't fault it. 😊👍🏼
Stayed at this hotel for two nights. Roms were spacious and had a really nice view to the mountins. The sound level at the hotel was high and multiple doors to the room made it impossible to get any sleep. You could hear exactly everything from other rooms and from the korridor. Staff was not rude but not very helpful either. We did not eat in the restaurant but rooms service was a poor experience. The overall experience was not of a hotel with 4 stats in my opinion and i would not recomend it to anyone.
We selected the hotel based on its close location to vallnord pal arsinal. The morning shuttle takes a few minutes to get to the gondola and getting to the downtown shopping is a short sub 10 euro taxi. They also have decent food and partial board options which saves a lot of money. Id recommend and stay here again.
Good hotel closed to the down town. This hotel has two different buildings, the main one with restaurant and other services, and the other one (where is located the spa). I should say that the spa is very small, I do not recommend sharing it with more than four people, try to be alone whether is possible. In general the hotel is warm, comfortable, clean, spacious rooms, staff is attentive and they have a good breakfast, maybe I missed more warm food but it is enough.
Nice hotel, modern and clean. We came probably at off season, so the feeling was gloomy (I hope for them that's the reason...). The hotel is located in the center of a U on the road so you hear cars passing by very close all night. But the big con is the terrible breakfast- the hotel was almost empty and the food looked a week old ! (The very very little variety that was there)- go to the nearest supermarket, buy 3 croissant, bread and some fruit, but don't serve this sham.
We checked in and they upgraded us to a bigger room with a great view so that was nice. They did so since the building we were supposed to be in was closed since it's low season. I think there was another 2 rooms occupied while we're were there. They advertise the hot tub but what you don't know is that it's 12 euros extra per person for 1 hour. With no one in the hotel they could not wave that fee. This is pretty disappointing. On check out, the front desk person was not the greatest. I believe her name was Emma. We had already paid up our stay using hotels.com so I just wanted to drop of the key. She proceeds to tell me we haven't paid. I brought up my credit card transactions to check maybe I was wrong. But of course I knew I was not. She kept checking for another 5 minutes in her system and finally saw that we had indeed payed. Instead of apologizing she said: oh...that's ok. Well no it's not ok. You wasted my time and didn't apologize. For a place that is seasonal they should really be a little nicer to customers. I will definitely be going back to Andorra but not this hotel.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Within a short walk of Casa Rull, Abba Xalet Suites Hotel is within 2 miles (3 km) of Vallnord Ski Station. This 83-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool. In the mountains, it's also near Pal-Arinsal Ski Resort and Caldea Spa.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.
All 83 rooms feature minibars, free newspapers, and safes. 19-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also standard.
Guests of Abba Xalet Suites Hotel enjoy a full-service spa, an outdoor pool, and a fitness center. If you drive, self parking is EUR 12 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 499 reviews