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GuestHouse Inn & Suites Anchorage

2.5 out of 5.0

Recent guest reviews

I rented 4 rooms for my group. Several of the rooms were not especially clean. The beds in my room were a choice between granite hard and sponge soft. Not being Goldilocks, I was dissatisfied that there was not a 3rd selection. The entrance smelled strongly of cigarettes, even inside the door. The lobby was clean. The staff was very nice. The stay was inexpensive and close to where I needed to be.

Very dirty. A long black strand of hair laying over all the towels (I have short blond hair). Hard to find the entrance and the parking is awful. The front desk staff was very nice though.

Wife loved the laundry -- large washer, large dryer, quick operating. Room very nice, comfortable, quiet. Friendly, helpful staff. Free coffee in room and in lobby. Convenient walk to the heart of downtown Anchorage. Microwave & fridge in the room. Free parking on-site (a bonus for downtown). Free shuttle to/from airport. Short walk to car rental, museum, Saturday market, downtown mall.

Simple and clean. Was very happy to stay here and would stay here again.

Was an ok price for the location comfortable stay

Carpet dirty and well worn. Unusual amount of traffic outside room well into the evening. Not worth the price.

Friendly staff willing to help. Hotel undergoing painting & improvements in lobby showing desire to improve. Rooms adequate and comfortable but not fancy. No continental breakfast only coffee & tea, etc.

GH was the best price. I booked easily. Front desk was friendly and thorough, explained info well. Parking easy. Free Breakfast at quaint rest. across street. Fairly nice view from Windows. Totally worth cost. T stars in my opinion

Close to downtown but not in a nice area. Many homeless and bums hanging around the hotel. Complimentary breakfast offered at a nearby restaurant with such bad ratings that we didn't chance going there. Bathroom floor was sticky and bathroom door didn't close without a battle. Parking was very limited. Prices are high in Anchorage but this was way overpriced for what you got. Would never go back.

This hotel is accessible going downtown,Seward Highway,and going to Fairbanks.The room were in was clean and spacious.We were upgraded into a room with 2 TV sets and with kitchenette without asking.thanks for good accommodation,we stayed for 8 nights.

The front desk staff was excellent! The room was atrocious. Hair was in the bathtub. A bottle cap was on the floor and stepped on causing an injury. Carpet is unravelling in several places. Sheets were old and the beds lumpy. Parking was awful including staff allowing overnight stays to park in the 15 minute wait spaces. Homeless people were allowed to come in and sit in the lobby. Breakfast was included and outside of the wait to get in, was good! Convenient location to downtown.

This location is awesome! The staff are friendly, the rooms are clean and comfy. My home away from home.

It is in the middle of downtown, right near the open market. The staff were ok, the weren't very helpful during the stay and had no presence other than at the check-in. The trashcan had no bags in them (hotel policy?) and the beds were rarely made. The free breakfast at the restaurant was good but repetitive.

Being rather pressed for time, I booked this hotel without first looking at the reviews. Once I read the complaint reviews of the: excessive noise, cleanliness, condition and the neighborhood derelicts, I immediatley considered canceling and rebooking at The Sheraton a block away for a lot more money. However, as stated, being pressed for time, there just wasen't time. So, here is my review: Although it is probably not as nice as the Sheraton, overall, it is really not a bad mid-level hotel. I would easily compare it to a Best Western Plus type hotel. Furthermore, I did not see or experience anything negative that I have read about this hotel. It is clean and very well kept and it does shows. My only complaint would be that an hourly down town shuttle would be welcomed. It is a good seven block walk to where you want to be spending time. And let's be honest, not only in this neighborhood, but most of Anchorage is a pretty rough place to begin with. Passing the homeless and derelics to get downtown is not always a pleasant experience.

The inn is exterior and interior inn and unfortunately, those two buildings are not connected.

very good location,close to everything,walk everywhere hotel stuff is friendly

Room smelled bad, even worse when air/heating unit was turned on.

Would pick it again. Room seem clean and maintained. Location / quality / price is great.

Hotel is run down needs many renovations. Carpets stained, poor lighting.

We stayed in this hotel one night when our family stopped by Anchorage last Aug.The hotel is old and not very clean, but it is convenient and deserve its value considering its relative low price in summer season.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Room, 1 Queen Bed, Non Smoking (Exterior Entry Queen)

Queen 1 | Sleeps 3

Executive Room, 2 Double Beds, Non Smoking (No Pets Allowed)

Full 2 | Sleeps 5

Deluxe Room, 1 Queen Bed, Non Smoking (No Pets Allowed)

Queen 1 | Sleeps 3

Guest reviews for GuestHouse Inn & Suites Anchorage

Everyone (18) Couples (4) Business (4) Family (14) Other (8) Friends (3)
3
Everyone

I rented 4 rooms for my group. Several of the rooms were not especially clean. The beds in my room were a choice between granite hard and sponge soft. Not being Goldilocks, I was dissatisfied that there was not a 3rd selection. The entrance smelled strongly of cigarettes, even inside the door. The lobby was clean. The staff was very nice. The stay was inexpensive and close to where I needed to be.

By , from Palmer, AK on Sep 29, 2017

Review comment responded on Oct 28, 2017

Thank you for taking the time to share your feedback about your recent stay at our hotel. However, it looks like our housekeeping staff did not provide excellent service. I will be sure to pass along your comments to the housekeeping management team. I appreciate your time to help us improve our operation for our future guests.

2
Everyone

Very dirty. A long black strand of hair laying over all the towels (I have short blond hair). Hard to find the entrance and the parking is awful. The front desk staff was very nice though.

By on Sep 22, 2017

Review comment responded on Oct 28, 2017

Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.

5

a nice place in downtown anchorage

Everyone

Wife loved the laundry -- large washer, large dryer, quick operating. Room very nice, comfortable, quiet. Friendly, helpful staff. Free coffee in room and in lobby. Convenient walk to the heart of downtown Anchorage. Microwave & fridge in the room. Free parking on-site (a bonus for downtown). Free shuttle to/from airport. Short walk to car rental, museum, Saturday market, downtown mall.

By , from St.Joseph, MI on Sep 12, 2017

Review comment responded on Sep 14, 2017

Thank you for the wonderful review! I'm so glad to hear you had an awesome stay with us. Thank you for acknowledging service you experienced, we look forward to welcoming you back soon

5
Everyone

Simple and clean. Was very happy to stay here and would stay here again.

By on Aug 28, 2017

Review comment responded on Sep 8, 2017

Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.

3
Everyone

Was an ok price for the location comfortable stay

By on Aug 23, 2017

Review comment responded on Sep 8, 2017

Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.

2

not as expected.

Everyone

Carpet dirty and well worn. Unusual amount of traffic outside room well into the evening. Not worth the price.

By on Aug 18, 2017

Review comment responded on Sep 12, 2017

We strive to provide the best quality and service available to each of our valued guests. I am sorry to hear that your stay was not as pleasurable as you had hoped for.

3

good location in walking distance of attractions

Everyone

Friendly staff willing to help. Hotel undergoing painting & improvements in lobby showing desire to improve. Rooms adequate and comfortable but not fancy. No continental breakfast only coffee & tea, etc.

By on Jun 4, 2017

Review comment responded on Jun 6, 2017

Thank you for sharing feedback on your recent stay at GuestHouse Anchorage Inn. I was delighted to hear that you enjoyed our great rates, location and friendly staff. The lobby renovation is not complete but we are getting close. We look forward to your return visit.

5

great price, friendly employees

Everyone

GH was the best price. I booked easily. Front desk was friendly and thorough, explained info well. Parking easy. Free Breakfast at quaint rest. across street. Fairly nice view from Windows. Totally worth cost. T stars in my opinion

By , from Anchorage AK on Apr 27, 2017

Review comment responded on Apr 29, 2017

Thank you for the excellent review, we appreciate you taking the time to share your recent experience with us! I'm glad you enjoyed the great rate, free parking, breakfast and location and our amazing staff! We look forward to seeing you on your next trip to Anchorage.

2

not nice

Everyone

Close to downtown but not in a nice area. Many homeless and bums hanging around the hotel. Complimentary breakfast offered at a nearby restaurant with such bad ratings that we didn't chance going there. Bathroom floor was sticky and bathroom door didn't close without a battle. Parking was very limited. Prices are high in Anchorage but this was way overpriced for what you got. Would never go back.

By , from TX on Sep 2, 2016

Review comment responded on Dec 3, 2016

Thank you for taking the time to complete our online survey regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, you and your group deserve a completely clean hotel room and you are right to expect courteous, respectful, and professional staff every time you stay with us. And I would like you to know that the problem you experienced is no more acceptable to us than it was to you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4

accessible

Everyone

This hotel is accessible going downtown,Seward Highway,and going to Fairbanks.The room were in was clean and spacious.We were upgraded into a room with 2 TV sets and with kitchenette without asking.thanks for good accommodation,we stayed for 8 nights.

By , from Los angeles on Aug 17, 2016

Review comment responded on Jan 12, 2017

Thank you so much for your review. I am so happy you enjoyed your stay with us! Please visit us again when you are in Anchorage.