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Best Western Amsterdam Airport Hotel

4.0 out of 5.0

Recent guest reviews

I would never stay here again just due to the staff. They were so incredibly rude to every person that walked through the door. Never again.

Needs new mattresses, but overall clean. Lobby and restaurant nice.

Arrived late at night, staff extremely concerned for our well being

The hotel is still under construction and many improvements are still needed.The room was good but the shower had issues, water run everywhere. Drain was unclogged and that helped some. Water still continued to run under the glass partition. Placed a towel in front to stop the water flow. Informed management. Staff was extremely pleasant to deal with. Especially the night crew with the front desk employee from Groningen. Breakfast was not a typical Dutch breakfast. Could be improved by having some Dutch 'goodies' there such as 'koek, roggebrood and krentebrood' For the price they charge, it should be included. Overall, a good place to stay and convenient located. We occupied four rooms with nine persons total and all were satisfied with the location, staff and price.

I picked hotel based on chain hotel name but it was a wrong choice. Hotel shuttle never came on time and it was so sold I took taxi to get there. The room had a broken outlet on bed side lamp, digital thermostat was broken so it was cold inside, and inside lock was broken on the door. Inside of bathroom, there was no soap, so when I asked the front desk, they told me to use one tiny bath gel to use as hand soap and shower gel, and I was horrified for the lack of money the hotel invested for customers. Each time when I called the reception, it was like too bad type of comments instead of any apology. Never stay this hotel again. !

Restaurant was very nice as well as the staff, especially Roiger

Hotel was nice, clean and efficient. Staff were quite friendly and I enjoyed the restaurant. It's located a 15 minute bus ride from the airport and the shuttle bus runs to/from the airport about every 45 minutes. Train station co-located at the airport makes it easy to go to central city for €5.6 one way. Surprising shopping at airport/train station makes it easy to find just about anything you need.

Not much to do other than going to the bed early. Need more excitement at the bar or restaurant

Very tight hotel room, but price was ok and had shuttle to airport. Was out of the way from town

Room and Hotel is ok to good. But the ad says airport shuttle every 30 minutes yeah, between 6AM and Midnight. Requested a cab in the morning. No cab. Asked the clerk to call one, they said it was already called and it must be late. Waited 15 minutes and of course no cab came. Finally got the clerk to call one and it took another 15 minutes. Lame.

The room was ok however the bathroom had a bad smell all the time we were there. The evening staff was great, but the morning staff was not.

It was a short stay, hotel is comfortable, money well spent

The hotel is nice and clean. The staff is great. The best part is they have their own shuttle bus that takes you from the Hotel to the airport. From the airport you can take train straight to Amsterdam which is very convenient. There's a McDolands next to the hotel, across from the parking lot, only minute walk. Good experience overall.

It is vey convient location from the airport and free shuttle transportation! But Wifi in the rooms are poor to do the works.... Force us to move to a different room and sit in the lobby.

the room resembled a youth hostel, 2 uncomfortable single beds with a comforter that slid all over. bathroom had two huge sinks when one was all that was needed. lighting poor

Ok for one night stay. Wifi is much slower than average hotel. Light spills on the sides of the curtain.

The hotel staff was very friendly and took time to answer my questions. Their free internet speed was very good and had no interruptions in the service. The location was only a few minutes drive from the airport terminal. If I did not want to eat in the hotel restaurant there was a McDonalds next door. I enjoyed my stay and would definitely recommend this to anyone looking for a reasonably priced hotel at Schipol Airport.

I passed the night here because my next flight will leave early in the morning and I didn't want to be in rush or wait a taxi cab. The hotel was clean and cheap enough for my standards, if you consider the location. It has free shuttle to the airport.

We stayed here on a long layover between flights and the free shuttle, comfortable but basic rooms were just what we needed. The bar was ample and the staff was friendly and competent. A very good choice..

Generally things were as expected for the hotel. The room was small but comfortable. The restaurant served a good meal (actually too large). Staff were friendly and helpful. Easy to get to and from the airport.