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Super 8 Story City

2.0 out of 5.0

Recent guest reviews

Very friendly, quick check-in, clean and comfortable rooms. Very convenient from the interstate, easy off and easy on. Restaurants close enough to walk to.

We were on our way home from Branson, MO and Story City is a comfortable days drive from Branson. We have stayed there many times and will stay there in the future.

We arrived after 8 and was greeted by a friendly and helpful desk clerk. He was a treat to work with in checking in. My husband and I both commented on how good he was.

After 9 hours of driving i made a mistake on my plate number..owner was a real jerk about it. Sad because i stay here 3 to 4 times a year..no one needs to be treated like a crook..more super 8's down the road. He doesn't appreciate customers..in general most are o.k. never stay here again....sad

Nice, clean, comfortable stay. A bit pricey we thought for a one night stay and using AARP discount--still over $100. Great that they had dog room for a fee. Left at 715 am--desk and dining area dark, no one around, no breakfast set up. Left our key on desk.

The only problem was location was a little far from Iowa State University. Service was what made it worth the longer ride to and from the school.

I have stayed here for business in the past a few times. It's a decent place to stay, fairly comfortable. The owner has been very friendly but not overly rude either. One morning he even overslept and was late getting the breakfast out. Poor customer service! On this occasion my company's administrative assistant faxed the paperwork for the stay prior to our arrival. When I tried to check in I was told there was no fax and I had to pay myself. I showed him a copy of the paperwork the admin. assistant had messaged me but he would not accept it. He wouldn't even look at it. I then asked if it could be emailed and I was told they did not have email. What? I called the admin. assistant and she agreed to go back to the office and re-fax. While waiting, the owner again looked at the fax machine, pushed a couple of buttons while acting irritated and said, "no fax." When I told him she was trying to fax it again, he said he did not have a cartridge for the fax. What (again!) ?!?! I asked how my company was supposed to fax paperwork to get a room when he didn't even have a cartridge for his own fax machine and he said it wasn't his problem. This was the most rude, uncaring, stubborn person that I have ever encountered, especially in a customer service type industry. I will never stay here again and will tell my company to never book this hotel to any employee in the future! I will also post this review on every web board I can find and pass it on by word of mouth, along with contacting corporate Super 8.

i will never stay at this hotel again. room was very dirty. hair in the bathtub.pillow cases were dirty.. the housing was trouble..

September 2017: The bed was very uncomfortable, unable to sleep much. The room booked was to have a hot tub, but there was no hot tub in the room provided. The bathroom floor tiles would move as you stepped on them. The tub/shower was not suitable for use. Now we know. Hopefully a future renovation or update will occur soon!

Clerk was extremely rude. My daughter and her new husband stayed here on tbeir wedding night. The clerk made ny daughter (the bride) cry tbe whe time. They ended up just sleeping there and leaving by 8 am. Horrible service. I wouldn't recommend to anyone.

515 Factory Outlet Dr Story City IA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Super 8 Story City places you 13.9 mi (22.4 km) from Octagon Center for the Arts and 14.1 mi (22.7 km) from Veenker Memorial Golf Course. This 42-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking. Jack Trice Stadium and Reiman Gardens are also within a 20-minute drive of this Story City motel.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

The 42 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and desks. TVs come with cable channels, and guests can stay connected with free WiFi.


Property features

Super 8 Story City features free WiFi in public areas, a business center, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

45% of guests recommend this hotel

Total of 170 reviews