The elevator smelled like smoke all the time.
This is not a hotel. It is a long time stay facility. There is not staff on duty for rapid check in.
Nice view..easy access to freeway for eating and shopping I really enjoyed my stay.
No front desk, had to wait for ever to get someone there to open the front "window". They gave us a smoking room when we booked a non smoking room so we felt like we slept in an ashtray all night long.
Located 2.3 mi (3.6 km) from John Hutchings Museum Of Natural History, Extended Stay America Select Suites - Provo - American Fork is within a 10-minute drive of Thanksgiving Point. The 121 rooms at this hotel include kitchens, dining areas, and sitting areas.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Other amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
At Extended Stay America Select Suites - Provo - American Fork, guests have access to free WiFi in public areas, express check-out, and laundry facilities. A stay here includes free parking. This smoke-free hotel also has a vending machine.
The elevator smelled like smoke all the time.
This is not a hotel. It is a long time stay facility. There is not staff on duty for rapid check in.
Thank you for your recent survey. We apologize that there was a misunderstanding of the type of hotel you booked your reservation at. As stated on our website, we are an extended stay hotel and hours of operation are different as well as the amenities. We wish you safe travels, regards.
Thank you for your survey
Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Thank you for your great review and stay with us. We hope to see you again very soon
Nice view..easy access to freeway for eating and shopping I really enjoyed my stay.
No front desk, had to wait for ever to get someone there to open the front "window". They gave us a smoking room when we booked a non smoking room so we felt like we slept in an ashtray all night long.
We apologize for failing to provide you with a wonderful stay. We will be utilizing your feed back to work towards improving our location. Our goal is to provide our guest with an exceptional stay but it seems we have come up short. Thank you for your feedback and we wish you well on your future travels.
Dear Janice, Thank you for being our guest. It is good to know you had a pleasant stay. However, we are sorry for the inconvenience caused by the smell in the elevator, and our maintenance team is also working to fix it soon. Thank you for bringing this to our notice. Please revisit us to enjoy another outstanding hospitality.Sincerely,Hotel Management