Hotel Club Due Torri4.0 out of 5.0
Recent guest reviews
On arrival the staff were friendly and very welcoming. The receptionists were so helpful and kind. Everyone was friendly and happy to help. The cleaning lady was polite and bubbly. This was my first ever solo trip and I am glad I stayed at Hotel Club Due Torri. The breakfast is simply amazing, a variety of option. Everything was splendid. My room was upgraded to the 7th floor, free of charge. Which was a great way to start my trip. Only downer was that no lunch or dinner was being served due to the season. There are a lot of nice and cheap restaurants 5 minutes away which made up for that. The Hotel was clean,the breakfast was 5* , the staff were amazing and the view was simply refreshing. I loved everything about Maiori, I will definitely be back and will stay at Hotel Club Due Torri again and again. Thank you to the lovely bar man who bought me a drink on my last night. Thank you to the friendly and helpful receptionist who allowed me to borrow his charger when mine didn't fit into the socket, thank you to the cleaning lady who always welcomed me with a great big smile, thank you to the beautiful receptionist who gave me more than enough information on how to get to Naples airport, You are all simply amazing. Thank you for the amazing experience. Lots of the love the black girl with the braids that stayed in room 708
One "star" for the view only. The food is miserable, the service and staff the same. The place has a fine pool area with a grat view. IF you are allowed to go there. Three times on our one week stay it was closed, because the hotel had a wedding and other arrangements - so we af normal guests wre told to stay away......It's just unheard of....
Club Due Torri is unquestionably chosen for its spectacular view on the 8th floor where dinner and breakfast is served. It is also on the 8th floor where one can use the sun lounge chairs and the very small pool - which is unsuitable for swimming and is basically for dipping only on hot days. Still, at nice touch. The breakfast offered has a great variety which should suit and be substantial for everyone’s needs. Nothing to complain about. The three-course dinner was thankfully served very hot, and the food was generally of a much better standard than the average 4-star hotel in Italy. However, besides the many pasta selections, I would have liked to see Vitello tonnato and some kind of antipasto offered on the menu - just once during my full week of stay. Furthermore, the dessert could use some improvement and have a better selection besides cake and fresh fruit every evening for a whole week. No gelato or a plate of various Italian cheeses was offered during my week of stay. The restaurant staff and the bartender (Daniel) are all friendly and excellent, and they are very quick to take orders and serving good wine of your choice from the wine list. I can recommend the Ettore Sammarco Costa d'Amalfi Ravello Selva delle Monache & Costa d'Amalfi Rosso Terre Saracene & Chianti Castiglioni, Frescobaldi. The rooms (judging from the four I saw – 2 double rooms + 2 single rooms) were all small and worn, and need some serious updating. Every four of the rooms has extremely limited shelves space for clothes if two people share a double room. Even space for the suitcases is a problem when storing during ones stay. No instant coffee, chocolate or instant espresso in the rooms are available – as the 4-star hotels in Rome has. The TV didn´t work very well - which doesn´t really matter because every foreign tv-program or movies in Italy are Italian dubbed anyway. So, if you don´t understand Italian bring you own entertainment on a laptop or tablet if necessary. The Wi-Fi worked reasonably but slow most of the times, and shouldn´t be compared with the high speed of hotels in Scandinavia. The bathrooms were average based on the Italian hotel standard. The bath towels were terribly thin and is basically just a big kitchen towel. The minibar has a very limited selection. This is probably because most guest buy their own soft drinks and wine from the local shops to use on the room balcony anyway. For a hotel in this class and its location - the small worn rooms (the ones I saw) were a disappointment and a tad too expensive – but luckily, a hotel room are only to sleep in, right? Overall, I fully enjoyed my stay and can recommend Due Torri simply because of the friendly restaurant staff, the bartender and the breathtaking view of Maiori.
I am currently staying in the hotel. We visited for a wedding just around the corner . Unfortunately the pool has been out of use for 2 days due to being hired for private events. So if you plan on staying don't bother packing your swimming trunks! It would appear that room 216 is where the children from these events are put... it is incredibly noisy . I didn't book to stay in a children's playground, the staff are not fussed or make any form of apology. Be warned you do not want to stay close to this room. We have enjoyed our time on the Amalfi coast I have never written a hotel review before but this hotel is so bad I feel compelled to write one!
We have just returned from a week's stay at the hotel Club Due Torri and have to admit, we were a little worried about what we were going to find having read some of the reviews on Trip Advisor but we were pleasantly surprised. Our arrival was later than expected due to various flight/transfer delays so we didn't check in until 10pm. We were told than the restaurant was closed but when we asked if something cold could be provided, they agreed and this was then left in the bar for us to have after we had unpacked. Our room was on the 7th floor and I know a lot of comments have been made about the noise level from above which is where the restaurant is located. There was a bit of noise, mainly chairs being moved around but it was short lived and no worse than anywhere else I have stayed. We were on a half board basis and thoroughly enjoyed the delicious evening meals of which there was a menu provided each evening and a choice of usually 3 starters, 3 mains and either cake or fruit for dessert. There is an extensive wine list but we stuck to the local wine at 15 euros a bottle, tried the white, rose and red over the week and enjoyed them all. We thought the drinks in the bar (usually on the 5th floor although a couple of times this was closed and it was moved to the restaurant floor on the 8th), were ok in price, same prices generally as in the town restaurants but the mini bar in our room was expensive! Most evenings we saw fireworks being let off for various celebrations taking place in Maiori and there are plenty of weddings taking place (one in the hotel on the Saturday which was great for people watching) and the others in the beautiful tower along the road from the hotel. Talking of the road, much as been said about the dangerous walk on the road from the hotel into town especially as there is no pavement. Yes, it's true, there is no pavement but it's not that bad (just take your time and be mindful of the cars) and not that far to walk as you soon come to a flight on stairs which go straight onto the promenade. However, I wouldn't recommend this hotel if you have difficulty walking for that reason alone. As for our room, this is the only niggle we had in that the room was very tired and dated in decoration and the one and only picture on the wall, wasn't hung high enough and wasn't central, it was a very odd place to put a picture! Our bath had no plug, the shower curtain had seen better days but you couldn't fault the cleanliness of the room, infact the whole hotel was spotlessly clean. Something else which people have criticized in their reviews was the customer service they received well we didn't find it a problem at all, infact all the staff were lovely and attentive especially the waiters and the barman, all working extremely hard (do they ever have a day off?!) and always polite. Maybe that's because we tried to speak a little Italian to them, even though we failed badly on our pronunciation, I think they appreciated the effort. As for Maiori, we loved it. So glad we opted to stay in this town rather than the overcrowded Amalfi and certainly glad we didn't chose Sorrento, it was heaving when we visited and we couldn't wait to get back to Maiori. We used the water taxi service several times which was a cheap way and efficient to get along the various parts of the Amalfi coast. We also walked a lot and discovered the 'Lemon walk' which takes you from Maiori to Minori and the 1000 odd steps which takes you up to the castle, a bit of an effort but well worth it. Two other things to mention about the hotel, the WiFi is excellent if you need it - fast and free. The safety deposit box is also free (rarely the case in Spanish hotels) and it was actually quite nice that the TV couldn't pick up any English channels - it made us relax more not knowing what was going on in the news back in the UK!
My cousin and I booked "Treasures of the Amalfi Coast" through Air Canada Vacations. We chose the 4+* option and the Hotel Club Due Torri lived up to its rating. A lovely hotel only a few minutes walk to the promenade and towns center where you can find a multitude of restaurants, pizzerias, gelaterias and bars. Upon arrival the front desk staff were very welcoming and the process was quick and effortless. We had a room on the 6th floor with a balcony overlooking the sea where you could sit and enjoy the view anytime of day or night. The room was spacious with double closets, safe, credenza with a mini fridge. The bathroom was spacious as well and had a jacuzzi tub/shower combo and of course a bidet! The restaurant was on the 8th floor, rooftop, with glass rails so the view wasn't obstructed. We ate breakfast there every morning before we started on our tour. There was a variety of food to choose from the buffet and the cappuccino was delicious! We ate dinner there a couple of nights and the food was delicious and the staff was very attentive. One night they had live music during dinner. There is also an infinity pool on the roof were we had an opportunity to enjoy a leisure day from our tour to relax in the sun. The town of Maiori is a quaint little town with the most gracious, beautiful people. I could have stayed in town and just enjoyed all it had to offer!
We chose to stay in the apartments as we like to eat out at various restaurants during our holiday and an apartment offers flexibility. Staff were not helpful atall. A new swimming pool had opened early (it was planned for next summer). We were not allowed to use it! - insurance was given as the reason! However, we could spend our money at the bar and the restaurant! We were charged for cleaning (not mentioned when we booked) we had to remind them to do it! Any extras such as clean towels, came at a separate cost. The so called security lights almost blinded us as they left them on for 24hrs during the last 2 nights of our holiday. When we asked to have them turned off, we were told no because of Security - but they hadn't been on atall during the previous 12 nights! Terrible Hotel!! We loved Maiori and the Amalfi coast and would return, just not to this Hotel
We stayed at Hotel Due Torri from 17 to 24 July 2017. Our flight had been delayed at Gatwick and by the time we arrived at the hotel it was midnight, after a bit of a hairy coach ride along the coast in the dark. After a quick check-in we were told to leave our bags in the room (513) and go up to the restaurant. There was food and water waiting for us, this was most welcome. It was a cold meat platter, with cheese and potato salad. Lovely, I don't eat meat (I do eat a bit of fish) but the rest of it was very nice.! Upon waking up the next day we saw the fantastic view, our room was a superior double room, we had our own balcony and garden with lawn, hibiscus bush and bird of paradise plant. I think we paid about £650.00 each, half board and including flights and transfers (Thomson), absolutely great start. Breakfast was great every day, loads of fruit, cereals, cooked items, cold meats, cheese, bread, lovely cakes, pastries and pancakes. Plenty of tea/coffee and the beautiful view across the bay. Our room was large and roomy, plenty of storage and hanging space. The cleaning was great, carried out every day, fresh towels if you needed them. Complimentary toiletries. The hanger for the shower stuff was a bit grotty and rusty but the shower itself was super. We hired a car for three days of the holiday but we wish we hadn't. Nothing to do with the hotel as they take care of your car whilst you are there as there is a bit of shuffling about due to restricted parking, but then there are two men that do that for you. It was on a coastal road where there were loads of people in beach wear on speeding mopeds most of the time, parking around the coast is almost impossible due to all the mopeds. Also my partner would have preferred to see the view rather than negotiate the roads. In the bay there are two boat services, one seems to run day trips to Capri, which we did and a great day it was. The other boat service is a sort of ferry that goes into the various bays along the coast, not expensive and would have been far better than hiring the car. The hotel itself is in a quiet location, about a five minute downhill walk to the town, this was only spoiled on one day when we sat near the pool. We had previously had a pleasant afternoon near the pool, but on this particular day there was music blaring out. It was an Italian station and music from all around Europe but it destroyed the tranquility. Part of the charm of the hotel is the peace and quiet, and on other days there was light background music, but if you want to listen to music like that you should wear earphones and not inflict your choice on other people. There is so much to like about this hotel, I have only a few criticisms. Firstly, there is not a great vegetarian choice. On one evening, the only choices were veal, veal or veal, we had intended to go out for dinner but I think I had got a bit too much sun on that day so we didn't. I just ate the accompanying vegetables. On another day I ended up with mozzarella salad for starter and mozzarella salad for main course. On the night when the only remote choice was ham and cheese crepe, I asked if I could have it without the ham. "It's not possible" was a the response. I couldn't understand that bit unless they were ready prepared. However, most of the meals were very nice, especially the pasta with gorgonzola cheese sauce and the desserts. The waiting staff were brilliant. It is true that there are weddings at weekends and it is irritating that the pool is closed. The bit that irritated me most was that the guests from the hotel were milling around in the area where people were trying to eat their dinner and going between tables to look over the side of the hotel. Finally, we were sad to leave and our flight was late in the day, so we had a walk around the town and a five minute boat trip round to Minori where we had a lunch and then headed back to the hotel. A shower was available so we could clean up before heading home. Although the offer was nice, the shower was a bit grotty, no toilet seat on the toilet and it was very small, not a very nice send off. It was like "you have paid and now you can go". Having spoken to a couple during our stay who were on their 13th visit to the hotel, they did say it was a very different place when it rains. They said July was a good time because the weather was fine. There were even a couple of small forest fires about a mile away. So yes, we would stay there again and ask for the same accommodation, we would not hire a car and instead use the boat service. We would also bear in mind the menus, my partner really liked the food but there could have been a little wriggle room on the vegetarian options, even the opportunity to pre-order something.
I'm not sure if we were unlucky looking at the other reviews, but we weren't satisfied with our stay at this hotel at all. Despite paying for a superior room, it was small and the bathroom was incredibly dated with a very poor shower and often there were ants around the sink which we didn't expect from a 4 star hotel. We stayed on the seventh floor which also meant we could hear the sound of the chairs from the restaurant above scraping at the early hours of the morning whilst they set up for breakfast. The only saving grace was the beautiful big balcony that overlooked the sea and the upstairs restaurant was good and served nice food. The staff in the hotel weren't particularly friendly and the receptionist was rude when she told us we could check in at 2pm and then we returned at 2pm, told us curtly we had to wait an additional 40 minutes with no apology. The pool was closed for most of our three day stay with no apology from management, so we only got to use if for a few hours which was unacceptable given it was one of the reasons we chose the hotel. I feel for the price you could find a much better hotel in the area.
I have some conflicted feelings about the Hotel Club Due Torri... ..I stayed there a week and travelling solo ,I had time to relax and observe. I really would love to praise it highly,(us social workers are trained to focus on the positive ..lol..) but for many, it can be the trip of a lifetime and honesty is important to me for my fellow travellers. And in fairness, it might be whether you are there at the right time or not ,that will determine your level of satisfaction. I truly loved the location and the hotel setting.The Hotel Club Due Torri has a one of a kind location, though that may be part of the problem... Complacency...perhaps relying on the fact that they know they have a unique location and therefore can be less concerned about customer care and satisfaction. I believe the management needs to be more attentive to this ,and in situations as in extended loss of services, provide some complimentary ,reasonable compensation of a sort.That 's what an exceptional , customer -focused hotel does. 🌹 Every day, I appreciated the serene and breathtaking view from my balcony and also while on the 8th floor having their delicious and substantial breakfast on the seaview terrace. I appreciated having a proper cup of tea in this quiet oasis in the late afternoon after a long hike. I loved the winding staircase ,and used it for some exercise ( no worries ,they do have an elevator.) I appreciated that my room and the hotel was kept clean and pleasing. The service staff were mostly fine, some more customer friendly than others. From Canada ,I had reserved for an evening dinner at 25 Euro.I suggest you not do this.The set menu meal I had was ordinary ,and the choices odd...Also anyone traveling alone ,knows how sometimes odd you feel when eating alone in a nice setting....well for me ,even though I reserved ahead there was no table set for me or ready for me and it was a little embarrassing trying to explain I had reserved ahead and them hastily putting one together for me and asking for all to hear if I was alone...sigh....And it took awhile for someone to come back to me for even a drink order...I felt like the odd person out...sigh.....C'est la vie...lol My room was on the 7th floor...and it was right below the 8th floor restaurant area .I heard every chair and table being moved from morning to the night.The soundproofing is extremely poor between these floors. I chose to stay there, as I loved my balcony view. .I believe most people could be annoyed by the constant noise, so be aware when booking a room . I don't know what other rooms were like ,mine was very basic ,somewhat outdated ,h very clean👌and white bright....the bed was hard ,an oldie one. The Hotel had several problems when I was there. TV service was sporadic,which I find odd now as I am here now in Minori just down the road ,and theTV reception is excellent even with the turbulent weather. The Infinity Pool was out of service for several days; these things happen. But nothing was offered to guests as compensation for not having use of one of their atractions,for not one but several days...I believe that any gesture of goodwill from the Hotel was called for...even a bottle of wine would have been appreciated by most. As I was checking out , I heard several customers voice complaints about various things . ***Be aware that (as I heard it ):that the Infinity Pool is not available when the Hotel is hosting a wedding on the 8TH floor. The reception staff told one of the customers that they get busy with weddings,especially weekends and told the customer that they could use the pool after 4pm ( they close it at 6!!!) or they could use the beach...The polite customer was not happy with this and walked away. Another customer approached the desk to express disappointment with the services (air-conditioning not working for several days /lack of pool) She cancelled her additional reserved days and asked to speak to the manager .She was told they were not available...I found this hard to believe for a prominent, highly recommended hotel... This goes with my statement about Complacency...does the management not care about customer service? Do they have so many bookings due to the location ,that they don' t care if a customer returns there or not??? These customers left unhappy and disappointed; they should have left either with some resolution or some satisfaction...certainly not with upset or feeling disregarded. ***So be aware, if weddings are held every weekend, your ability as a traveller to access the pool attraction, may be affected. Some people want to swim in a pool only ,and choose this hotel for that reason..so the beach alternative may not be a satisfactory alternative .I believe the Hotel has a responsibility to advise customers about this before reservations are made . In conclusion, this could be a fantastic ,exceptional place... But highly recommended/rated hotels are supposed to be a cut above in giving attention to detail and of course making the customer experience the best possible. I hope the Hotel Club Due Torri will set a goal for that,🤗 Would I return here? Of course😊 But ask questions before reserving ,so that you know you will have all that is advertised, to avoid a vacation disappointment .Most of us travellers work hard to save for a trip,and coming to the Amalfi Coast is a dream come true for some of us. 💛Safe journey all!🤗
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 638 reviews