I wasn’t made aware prior to arriving that the restaurant was closed for remodel The staff was very below par There was noise issues every night The hotel has an unsafe vibe to it Would not stay there again
Great place !!!! I stay there frequently The Chef and staff in the Restaurant serve great food as well as service The Motel staff are all friendly and professional Choice stay !!
Very nice. Staff were friendly and courteous. Room and bathroom were clean and provided ample room. Minor issue is that the toilet paper dispenser is in an awkward position in relation to the toilet. The restaurant/bar on site had reasonable prices and good food with a wide selection of beers. I will stay here again when in the area.
Only one problem - clogged bathtub drain, which the staff promptly fixed upon our request.
This hotel has the pool in the main lobby so the first thing you notice upon entering is a blast of humid chlorine smell. When housekeeping made up the room they never replaced cups and glasses but we had new soap everyday. Management was unable or unwilling to control the drunken wedding party.
It was really good and I enjoyed the stay!! The staff were very courteous
Pool area is not audibly segregated for the lobby. Pool noise is heard as well as a chlorine smess
Beds were comfy, rooms newly updated, restaurant had great food. Staff was very helpful. Renovations going on in lobby area but didn't affect our stay.
Internet was VERY slow. Pool table had NO STICKS. Restaurant's food WAS NOT GOOD.
Robert Wadlow Statue is a short stroll from Best Western Premier Alton-St. Louis Area Hotel, and other popular attractions like Historic Museum of Torture Devices are within a 10-minute drive. This 135-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
At Best Western Premier Alton-St. Louis Area Hotel, guests have access to a gym, free WiFi in public areas, and a conference center. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
I wasn’t made aware prior to arriving that the restaurant was closed for remodel The staff was very below par There was noise issues every night The hotel has an unsafe vibe to it Would not stay there again
Great place !!!! I stay there frequently The Chef and staff in the Restaurant serve great food as well as service The Motel staff are all friendly and professional Choice stay !!
Thank you very much for taking the time to post a review! We hope to serve you again
Very nice. Staff were friendly and courteous. Room and bathroom were clean and provided ample room. Minor issue is that the toilet paper dispenser is in an awkward position in relation to the toilet. The restaurant/bar on site had reasonable prices and good food with a wide selection of beers. I will stay here again when in the area.
Thank you very much! It is our pleasure to serve you, we look forward to seeing you in the future!
Only one problem - clogged bathtub drain, which the staff promptly fixed upon our request.
Thank you very much for taking the time to post a review! We hope to serve you again!
This hotel has the pool in the main lobby so the first thing you notice upon entering is a blast of humid chlorine smell. When housekeeping made up the room they never replaced cups and glasses but we had new soap everyday. Management was unable or unwilling to control the drunken wedding party.
It was really good and I enjoyed the stay!! The staff were very courteous
Pool area is not audibly segregated for the lobby. Pool noise is heard as well as a chlorine smess
Thank you for providing feedback. I am glad that you enjoyed your stay with us and appreciated our convenient amenities. Please come back and stay with us again!
Beds were comfy, rooms newly updated, restaurant had great food. Staff was very helpful. Renovations going on in lobby area but didn't affect our stay.
Thank you very much for staying with us and for taking the time to post feedback after your stay. We are very pleased to hear that you enjoyed your experience. Thank you for being a continued and loyal guest!