Nice and ok
Property is run down
Staff was friendly but the room smelled of smoke and wasn’t clean. The shower/tub had a water leak and the room was overall run down
The staff was a good , however the facilities were not. The room smelled like baby pee ,
Clean
Very easy to checking in and out. The room was clean an I like the amenities in rhe kitchen.
Nice clean rooms
I liked how the room was and how comfortable the bed was
The property was locked when I arrived. I had to call to get the front desk staff to come and let me in. I was asked about a floor preference and I said anything but the 1st floor but was told that is all they had. Why bother ask? The location was conveniently located to various shops and eateries.
Property was okay, the room was clean, the hotel’s location was great.
No business center at all and no computer to use so bring your own. Can’t get your boarding pass printed as they have no available printer. Very basic Amenities
The WiFi never work we got connected but just for a minute. The signal was too weak
I’ve always enjoyed my stay here. Great commute to Daytona. Surrounding area has lots to offer
This hotel has yet to disappoint me. I’ve relocated back to the state of Florida. And, while waiting to move in to my new place, Extended Stay Altamonte Springs has been my living quarters on a few occasions over the last month. The service I received has always been great. I love the fact that they also have a laundry facility onsite. The location is great and conveniently located to shops and restaurants. Being near the main highway has also made it an easy commute to and from work.
Extended Stay America Suites Orlando Altamonte Springs places you within a short walk of Cranes Roost Park and within a mile (2 km) of Altamonte Mall. This hotel has 135 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
At Extended Stay America Suites Orlando Altamonte Springs, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Nice and ok
Property is run down
JIll, thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Staff was friendly but the room smelled of smoke and wasn’t clean. The shower/tub had a water leak and the room was overall run down
Alicia, thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we apologize for the concerns you had with your guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also review your comments with our maintenance team and make sure the problems you outlined are resolved immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The staff was a good , however the facilities were not. The room smelled like baby pee ,
Gregory, thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Clean
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our immaculate accommodations and that you enjoyed your time with us. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very easy to checking in and out. The room was clean an I like the amenities in rhe kitchen.
Thank you for reviewing your experience at Extended Stay America. We are delighted to know you were happy with the comfort of your clean suite and that you liked us providing kitchenware to cook food and feel at home. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Nice clean rooms
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Thank you again. Sincerely, Hotel Management
Dear Lamar, Thank you for taking the time to share your comments. We aim to provide a seamless experience for our guests. Therefore, we are glad you enjoyed every aspect of our hotel. It was a great pleasure hosting you. We hope you will continue choosing Extended Stay America for your future travels to our area.Sincerely,Hotel Management