Ria Park Garden Hotel4.0 out of 5.0
Recent guest reviews
We are just back from a mini break to Portugal. Unfortunately our flight was delayed due to weather so easyjet sent us to a hotel for the night until it was safe to fly. At the airport we had told ground staff that we would get a hotel on booking.com and arrange our own transfers as we had already waited over 2 hours and the airline had nothing sorted. The easyjet staff told me and my husband that we should hold off as the hotel and transfers had just been sorted and the hotel was 5 star and we should really reconsider getting our own accommodation. So we stayed and waited on the buses. we landed at the hotel after getting lost on our way and checked in. We were then shuttled to a villa about 3-4 mins away. When we arrived at the villa there was no electric which meant no a/c or no hot water. A quick call to reception sorted this out in about 30 mins. We were told the dinner would be at 7 but as we were all starving already we went and ordered food at the ridiculously overpriced pool bar. We both ordered club sandwiches, 2 beers & a chip. €48. Well oh my god - I actually have never seen chicken or bacon the color that was served in our sandwiches. It was a mix of black, purple and red on the chicken and the bacon was like a clear jelly type color. I understand that the hotel had to deal with such a large number of people at such short notice but that was by far the worst I have ever been served. The dinner served at 7pm was not too 'hot' either. The staff at the pool bar are very fond of hovering after paying also. Obviously for tips. I get that they want tips but they could have the manners to wait until people are finished before they get a tip. The breakfast was ok I was able to eat beans and toast as I wasn't going to trust their meat and the lunch was probably the best out of all the meals provided. I know we weren't paying for the accommodation and food ourselves however someone was paying. The rooms were nice, basic rooms. The shuttle bus takes FOREVER to come and collect you. And the pool ?? They would maybe need to turn a filter or two on as the green algae around the pool is thick. Especially in the kids pool. Again in reading reviews I see they possibly shut down after the summer months however they shouldn't advertise their 5* service if the service isn't 5* all year round. The hotel itself has an amazing lobby.
Booked holiday initially to holiday village balia aulbifera great holiday Monday 09/10/2017-16/10/17 on our return home to airport got an email from easyJet to say flight delayed till 17/10/17 @21:20 which meant a night at ria park garden hotel paid by easyJet. well we have a 10 month old baby the staff could not cater for our son they refused to give him a potato and sauce mixed up so that was just the start of our nitemare we were take here around 3pm got booked in went for lunch only to find that for our menu we had 2 club sandwich 1 burger 1/2 potato in butter for Caleb and 3 coke €66.50 it’s a disgrace the staff at hotel are extremley ignorant beyond belief our at the pool this morning and a staff member by the pool I asked for a sun lounger I was asked are u a drop in or a member of hotel I said easyJet put us here only to be told no your not entitled to it ok no problem my son had nothing for breakfast we asked can we get him weetabix or porridge only to be told no can’t facilitate it I mean this is a 5 star hotel never again will we EVER be back here and you that are reading this if you have children and book it then you too are a fool goodluck people enjoy heather and Philip
This is 4* hotel in lovely gardens with a pool in the valley. The rooms are big with a king size bed a huge shower room it is twinned with hotel across the valley and villas in the complex. It really is an amazing place unfortunately as I have a problem walking I had to move on as it was too hilly for me. The staff were really good and helped where they could
Was sent to this hotel by Jet2 when our flight to Madeira was diverted. Obviously it was short notice for the hotel to receive nearly 200 guests. It has quite a strange feel to it as it is very spread out - a mini bus had to shuttle us to the restaurant for breakfast and back which I found a bit bizarre! Breakfast was nice enough though probably not a four star breakfast. Rooms were big, beds comfortable, very clean. Staff I encountered were ok. It did seem to be in the middle of nowhere so we were in agreement that we would not like to be staying for a week.
I booked this hotel in January 2017 & 90% of cost taken then. 2 weeks before we were due to travel to Algarve for my daughters’ wedding, the hote cancelled blaming being overbooked. I had several exchanges of email with this hotel but there attitude was very rude to say the least. We weren’t the only wedding guests to be treated this way. They might class there selves as 5* hotel but this is not 5* customer service, I would never recommend this hotel to anyone! There should be rules to protect people from these last minute cancellations.
Nice comfortable hotel, well located. Excellent breakfasts. I paid about 160 euros a night for this, which is Ok. BUT! The hotel has its own exclusive area on the beach with beds and canopies, about a 15 min walk away, its not the nearest section of beach, you walk past other areas with beds and canopies to rent. So when I arrived and flashed my room card I was totally taken aback to find that they levy an extra charge for this! 15 euros for a day! Unreal, this should be inclusive for guests! Even the attendant was embarrassed! I didn't bother and I wont bother coming back to this hotel again! I can put up with the very expensive bar prices but this is one rip off too far!
I read the reviews on this hotel so was sceptical about booking here but it was a last minute decision to go to Portugal. The staff were nothing but pleasant and helpful. The room was large and comfortable. I'm pretty sure we were given an upgrade as we had a spare bedroom and my daughter in another room had a lounge and dining area. It would actually make a great adult only hotel because the garden has nice sun beds and is a little oasis, which brings me to my one problem with this hotel due to it being August there was too many children. Having said that they were all well behaved but they need a separate pool or at the least a section in the main pool so us adults can swim. The breakfast was really good. There is a mini bus to take you to and from the beach with no hassle. They actually have their own beds on the beach for a charge. There aren't many restaurants near by but you can actually walk down to the beach where there are several. Izzys was much better than Julia's but must be booked as very busy. We would definitely stay again at this hotel.
Described as a 4 star hotel should Only Be a 2 star at best. You arrive to what feels like the side entrance for the staff. This is the best part. Good points: Showers were powerful, rooms clean, maid service good and thorough. THe staff at the reception are ok but not a warm welcome by any means. The first room they showed us was via a lift I would describe as one you would find in a multi storey car park. The room was dated and actually very depressing. Asked to be moved and they did move us to a detached part of the hotel where the rooms were slightly better and a bit brighter. But still grim for the £200 per night price tag. The pool area was small and again quite depressing so we didn't go there at all during our stay. Towels hard, pillows hard, mattress hard. Breakfast was ok but basic selection as you would find in a premier inn. Staff were a mixture of helpful and down right rude. We decided on the first night to go to the bar. Shouldn't have bothered, it was like a large sparsely furnished doctors waiting room. No atmosphere. A large TV playing. The ria park spa is 5 stars and only £50 per room extra- didn't go to see it as didn't want the children to compare and spoil their holiday but from the outside looked very nice. According to some reviews the garden hotel is only open in the summer season so the temporary feel it has is because it is. If it was £100 per room you would be disappointed but the saving might be worth it if you just slept there. PLEASE pay the extra and stay somewhere else-
The hotel was all around average. The room we had was large but the bed was an absolute rock (firmest bed I've ever slept on). The hotel staff did their job, but I never got the feeling they were happy to help or particularly interested in us enjoying our stay. The breakfast included with the stay was the only thing above average and was very good! The hotel has a shuttle down to the beach and also has a cabana on the beach where you can rent two chairs and a shade ( 9 euro for 5 hours). The beach is nice and sandy and while we didn't partake it looked really easy to rent jet skis, go tubing or parasailing. Restaurants within walking distance are limited to hotel restaurants or the 5-6 on the beach.
We stayed for four nights in August. The hotel and grounds are vast and there are things to keep children occupied like tennis courts and two very nice swimming pools. It is walkable to the beach which was nice. The staff were lovely and the breakfast was great. There's nothing to do in the evening as far as we know but there are restaurants nearby within walking distance again.
- Free local cuisine breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Vale do Lobo within a mile (2 km) of Garrao Beach, Ria Park Garden Hotel is within 2 miles (3 km) of Quinta do Lago Beach. This 109-room, 4-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Vale do Lobo Beach and Quinta Shopping Center are also close to this Almancil hotel.
Free local cuisine breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 109 air-conditioned rooms provide balconies or patios, minibars, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also standard.
Guests staying at Ria Park Garden Hotel enjoy an outdoor pool, a spa tub, and a steam room. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 129 reviews